Managing mid-market accounts, primarily working with dental office leadership and central office ... Drive client success during the pilot phase, ensuring Overjet wins out above our competition
Managing mid-market accounts, primarily working with dental office leadership and central office ... Drive client success during the pilot phase, ensuring Overjet wins out above our competition
Customer Success Manager
Salt Lake City, UT ยท On-site
Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency ...
Customer Success Manager
Salt Lake City, UT ยท On-site
Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency ...
Strategic Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve ...
Strategic Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve ...
Customer Success Manager, Agency
Salt Lake City, UT ยท On-site
$100K - $120K/yr
About the Role: We're looking for a Customer Success Manager, Agency with a strong agency focused ... Translate platform data into strategic recommendations tailored to each client's business goals and ...
Customer Success Manager, Agency
Salt Lake City, UT ยท On-site
$100K - $120K/yr
About the Role: We're looking for a Customer Success Manager, Agency with a strong agency focused ... Translate platform data into strategic recommendations tailored to each client's business goals and ...
About the Role: We're looking for a Customer Success Manager, Agency with a strong agency focused ... Translate platform data into strategic recommendations tailored to each client's business goals and ...
About the Role: We're looking for a Customer Success Manager, Agency with a strong agency focused ... Translate platform data into strategic recommendations tailored to each client's business goals and ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. We strive to only promote from within, so every team member that joins ...
Client Success Scheduling Coordinator
Salt Lake City, UT ยท On-site
$18 - $22/hr
Everything stays tracked and up to date in the CRM, so nothing falls through the cracks.What Success Looks LikeA schedule that stays full, jobs that move without delays, and customers who feel taken ...
Client Success Scheduling Coordinator
Salt Lake City, UT ยท On-site
$18 - $22/hr
Everything stays tracked and up to date in the CRM, so nothing falls through the cracks.What Success Looks LikeA schedule that stays full, jobs that move without delays, and customers who feel taken ...
As a PureCars Senior Dealer Success Manager, you will work with and manage some of the most ... Skilled in client performance data analysis and in providing actionable and impactful insights to ...
New
As a PureCars Senior Dealer Success Manager, you will work with and manage some of the most ... Skilled in client performance data analysis and in providing actionable and impactful insights to ...
New
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Translate platform data into strategic recommendations tailored to each client's business goals and ... What You'll Bring * 5+ years in customer success or account management, ideally at a marketing ...
Translate platform data into strategic recommendations tailored to each client's business goals and ... What You'll Bring * 5+ years in customer success or account management, ideally at a marketing ...
Enterprise Customer Success Manager
Salt Lake City, UT ยท On-site
$110K - $140K/yr
Translate platform data into strategic recommendations tailored to each client's business goals and ... What You'll Bring * 5+ years in customer success or account management, ideally at a marketing ...
Enterprise Customer Success Manager
Salt Lake City, UT ยท On-site
$110K - $140K/yr
Translate platform data into strategic recommendations tailored to each client's business goals and ... What You'll Bring * 5+ years in customer success or account management, ideally at a marketing ...
Senior Partner Success Manager
Salt Lake City, UT ยท On-site
$108K - $163K/yr
We'relooking for a Senior Partner Success Manager to join ourPlatforms & Integrated Payments team ... Globalpayersthink like a client, act like anownerand win as one team.We'recurious and innovative ...
Senior Partner Success Manager
Salt Lake City, UT ยท On-site
$108K - $163K/yr
We'relooking for a Senior Partner Success Manager to join ourPlatforms & Integrated Payments team ... Globalpayersthink like a client, act like anownerand win as one team.We'recurious and innovative ...
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
... teams to advocate for client needs and directly influence the product roadmap. About the ... Proven success managing and growing relationships with Enterprise or high-value customers, with a ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...
In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...
Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian Behind every great human achievement, there is a team. From medicine and space travel, to disaster ...
Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian Behind every great human achievement, there is a team. From medicine and space travel, to disaster ...
Customer Success Manager, K-12
Salt Lake City, UT ยท On-site +1
The Customer Success Manager will participate in efforts to retain the account, help grow the account, and increase the market presence of Instructure. The main focus of this position is to manage ...
Customer Success Manager, K-12
Salt Lake City, UT ยท On-site +1
The Customer Success Manager will participate in efforts to retain the account, help grow the account, and increase the market presence of Instructure. The main focus of this position is to manage ...
Associate Customer Success Manager
Magna, UT ยท On-site +1
In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...
Associate Customer Success Manager
Magna, UT ยท On-site +1
In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...
Client Success Manager information
See Tooele, UT salary details
$30.5K - $39.7K
4% of jobs
$39.7K - $48.9K
10% of jobs
$55.3K is the 25th percentile. Wages below this are outliers.
$48.9K - $58K
16% of jobs
$58K - $67.2K
15% of jobs
The median wage is $70.7K / yr.
$67.2K - $76.4K
14% of jobs
$76.4K - $85.6K
14% of jobs
$88.1K is the 75th percentile. Wages above this are outliers.
$85.6K - $94.7K
10% of jobs
$94.7K - $103.9K
10% of jobs
$103.9K - $113.1K
4% of jobs
$113.1K - $122.3K
2% of jobs
$122.3K - $131.4K
2% of jobs
$30.5K
$78K
$131.4K
How much do client success manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?
What is a client success manager?
How does a client success manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What does a client success manager do?

Other
Medical, Dental, Vision, Life, Retirement
Re-posted 24 days ago
Job description
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there's no better place to accelerate your career. Come join us!
The RoleWe're looking for a detail-oriented and process-driven Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet's software platform.
Responsibilities- Managing mid-market accounts, primarily working with dental office leadership and central office leadership
- Drive client success during the pilot phase, ensuring Overjet wins out above our competition
- Execute the customer success strategy, focusing on high touch points and relationship building with dental offices
- Achieve individual metrics and KPIs designed to utilize a data-based approach within the Customer Success Team, including but not limited to expansion, usage, and up-sell
- Assist in improving processes around account setup, implementation, training, and ongoing account review to minimize churn and support account expansion
- Plan account expansion initiatives and targeted campaigns for accounts with lower usage
- Conduct frequent reviews (in-person and via phone) with accounts and team to determine customer satisfaction and utilization levels
- Employ the total office concept, ensuring every member of the dental office staff is engaged
- Bachelor's degree or extensive experience
- 3+ years of experience in customer success in B2B SaaS
- Previous experience with renewals, expansions, and up-sells
- Excellent communication and interpersonal skills
- Experience in Management Consulting preferred
- Excitement to learn about artificial intelligence, insurance, dentistry, and technology
- Strong work ethic and hustle to achieve results in a high-growth startup environment required
- Competitive compensation and equity
- Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
- 401k plans with a matching program
- Medical, dental and vision coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D insurance
- 8 weeks paid parental leave
- Optional HSA with employer contribution
- Flexible time off and company paid holidays
- Annual learning and development stipend
We have a unique hybrid workplace at Overjet โ which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
Many of our positions are based in San Mateo, New York City, Boston, and Salt Lake City. The Jetters who live in these "geo-hubs" come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
Our People Team is happy to answer any questions about what hybrid work means for your specific role!
Overjet's Values- Excellence: Aim Higher
- Velocity: Quickly Deliver Results
- Ownership: Go the Extra Mile
- Win-win: Care Deeply
- Included on Best Places to Work by BuiltIn lists in 2026: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston
- #4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026
- Named one of the TIME Best Inventions of 2024
- Recognized in Newsweek 's Most Loved Workplaces in America 2024
- Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In
- Recognized as one of the Top Startups of 2023 by LinkedIn
- Included on the definitive 2022 Forbes AI 50
Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
About Overjet
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Boston, MA, US
Year founded
2018