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Client Success Manager Jobs in Logan, UT (NOW HIRING)

Tyler Technologies, Inc.

Client Success Manager

Logan, UT · On-site

$80 - $100/hr

The Client Success Manager is responsible for driving post-implementation client success, satisfaction, adoption, and retention. Serving as the primary strategic contact after go-live, this role ...

CSC

Customer Success Manager

Logan, UT · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... This position requires extensive client contact, including some face-to-face meetings, and the ...

Conservice

Client Operations Manager

Logan, UT · On-site

$19.40/hr

... client success. What You'll Do Client Relationship & Strategic Management * Act as the primary ... point of contact and trusted advisor for your assigned portfolio of clients. * Lead regular client ...

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

... client success. What You'll Do Client Relationship & Strategic Management * Act as the primary ... point of contact and trusted advisor for your assigned portfolio of clients. * Lead regular client ...

Conservice

Account Executive - Capturis

Logan, UT · On-site

Qualifications & Preferred skills * 5+ years of progressive experience in Account Management, Account Executive, or Client Success roles, preferably in the utility or energy field. * Bachelor ...

IWorq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

... success and long-term relationships. Responsibilities: * Provide technical support for iWorQ ... Strong time management and organizational skills * Comfortable learning and working with new ...

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Client Success Manager information

See Logan, UT salary details

$28K

$71.7K

$120.8K

How much do client success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success manager in Logan, UT is $71,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Logan, UT look for?

The top searched job categories for Client Success Manager jobs in Logan, UT are:

What cities near Logan, UT are hiring for Client Success Manager jobs?

Cities near Logan, UT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Logan, UT as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $71,651 per year, or $34.4 per hour.

Client Success Manager

Tyler Technologies, Inc.

Logan, UT • On-site

$80 - $100/hr

Other

Posted 6 days ago

Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

14th of 247 rated software companies

Job description

The Client Success Manager is responsible for driving post-implementation client success, satisfaction, adoption, and retention. Serving as the primary strategic contact after go-live, this role partners with clients to maximize the value of Tyler solutions, proactively address challenges, promote best practices, and ensure long-term client health through ongoing relationship management, business reviews, and cross-functional collaboration.

Client Success Managers are considered product experts and connect the product/sales/engineer teams to the client. They are expected to build rapport and work with clients to understand their wants/needs and identify solutions to difficult problems.

Location

North Logan, Utah

Travel

0-5%

Responsibilities
  • Develops and maintains an excellent relationship with assigned clients at the highest levels.
  • Responsible for working with Product Owners/Managers, Regional Sales Directors, and Implementation Managers to develop a post-implementation vision for clients.
  • Measure and report regularly on client health.
  • Develop client success plans to identify areas of improvement and reduce the consumption gap for features.
  • Responsible for regular communication and periodic site visits.
  • Document and advise clients on best practices.
  • Serve as a point of contact for client escalations.
  • Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives.
  • Coordinate with Support Managers to conduct periodic reviews (including but not limited to):
  • Data backup and recovery review
  • SLA compliance
  • Configuration auditing
  • State reporting verification
  • System health check
  • Manage highly complex and strategic accounts without missing deadlines or client commitments.
  • Demonstrate extensive latitude for independent judgment and decision-making.
  • Demonstrate the ability to incorporate new information, make quick decisions, and keep the appropriate people informed of rapidly occurring developments.
  • Demonstrate the ability to achieve results without having direct control of the resources.
  • Build rapport with executive-level clients and employees while actively influencing events and negotiating differences to achieve project goals.
  • Identify key influencers and decision-makers such as Chief Information Officers, IT Directors, Finance Directors, Clerk of Court, City/County Clerk, Assessors, Development Directors, Police Chief, etc.
  • Understand contract terms for the client.
  • Collaborate with client and/or Tyler resources to solve complex business issues.
  • Demonstrate product expertise.
Qualifications
  • College Degree
  • Prior software implementation experience
  • CSM/product experience
  • Communication
  • Patience
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