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Client Success Manager Jobs in Ohio (NOW HIRING)

Fooda

Client Success Partner

Columbus, OH · On-site

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

937 Payroll

Client Success Specialist

Dayton, OH · On-site

$43K - $63K/yr

Client Success Specialists at 937 Payroll serve hundreds of area business owners with their human capital management needs impacting thousands of employees. To keep the 937 community running smoothly ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... Manage load board on a daily basis, which includes detailed data entry in load building and ...

NAMSA

Client Success Program Manager

Northwood, OH · On-site

$75K/yr

Engage as an active member of the Global Client Success team to troubleshoot system issues ... Proven ability to manage multiple priorities in a matrixed environment. Skilled problemsolver able ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Help develop and execute customer success plans tailored to each client's goals and business ... Ensure accurate documentation of sales activities in CRM systems including meeting notes. * Help ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

Help develop and execute customer success plans tailored to each client's goals and business ... Ensure accurate documentation of sales activities in CRM systems including meeting notes. * Help ...

Eaton Plc

Customer Success Manager

Beachwood, OH · On-site

Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...

Diverse Lynx

Customer Success Manager

Columbus, OH · On-site

Role Overview The Customer Success Manager (CSM) is the primary point of contact and orchestration ... client issues are resolved quickly, using resources from across the company ecosystem. 8. Act as a ...

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Client Success Manager information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do client success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success manager in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Ohio?

The most popular types of Client Success jobs in Ohio are:

What are popular job titles related to Client Success Manager jobs in Ohio?

For Client Success Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Ohio look for?

The top searched job categories for Client Success Manager jobs in Ohio are:

What cities in Ohio are hiring for Client Success Manager jobs?

Cities in Ohio with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Client Success Partner

Fooda

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Who We Are Looking For:

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client’s daily needs in Columbus, OH. This role requires a sense of urgency to react and foresee potential issues that impact our client and you will fully own the client relationship and oversee the full-service food program.  At its core this is a sales and operations role with a focus on expanding our relationships with the catering customer you will supporting. This role requires onsite work Monday- Friday from 6AM - 2PM. 

Who You Are:

  • You love building relationships with customers and genuinely enjoy customer service 
  • You will go above and beyond to make sure your customer’s needs are met
  • You are friendly, high energy and love interacting with other people
  • You are empathetic to your core yet comfortable being tough and taking a stand
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • You have a take-charge attitude and are optimistic in the face of problems, and know that you're capable of finding solutions 
  • You enjoy working in a team environment with an "all hands-on deck" approach
  • You are very organized and detail oriented
  • Corporate Dining or Food Program Manager or Restaurant Management experience is a plus!

What You Will Be Doing:

  • Acting as the single point of contact for a Fooda client
  • Maintain the relationship with the catering client  by offering solutions, solving problems, and managing issues
  • Work closely with our client to determine catering needs; source appropriate vendor, plan, organize and execute daily drop-off and staffed events
  • Communicate all event details, client requests, and delivery information to restaurant partners
  • Oversee onsite restaurant teams dedicated to the site and escort visiting restaurants and ensure service level agreements are being met daily
  • Negotiate new menus with restaurant partners for special requests 
  • Managing and optimizing the success of the fully permitted food service operation for both breakfast and lunch
  • Available to work ONSITE daily, Monday-Friday, between 6AM-2PM, 40 hours/week in Columbus, OH

What You Should Already Have:

  • 5-10 year(s) of professional experience 
  • Strong customer facing skills
  • Bachelor’s Degree preferred
  • Ability to adapt quickly and learn new tasks independently
  • Proven skills demonstrating a strong work ethic adhering to both Fooda’s internal employee and external customers need

What We’ll Hook You Up With:

  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • Flexible spending accounts
  • 401k matching 
  • Daily subsidized lunch program (ours!) 
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

The salary range for this role is $50,000-$60,000. The salary is dependent on a number of factors including but not limited to: work experience, training, location and skills. 
 

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Fooda logo

About Fooda

Sourced by ZipRecruiter

Fooda is a Workplace Food Program people love and look forward to every day. We scour the streets for the Best Food Trucks, Trendy Restaurants, and Hidden gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in Solving problems with data, Taking chances, Beating goals, and Delighting Customers. Our Team's successful execution of those interests has driven expansion to over a dozen markets since our founding in 2011.

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

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