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Client Success Leader Jobs (NOW HIRING)

RealPage, Inc.

Client Success Associate

Concord, NH · On-site +1

$65K - $80K/yr

Cherre is the leader in real estate data and insight. We connect decision makers to accurate ... The Client Success team is also responsible for product adoption, client satisfaction, client ...

RealPage

Client Success Associate

Cherre is the leader in real estate data and insight. We connect decision makers to accurate ... The Client Success team is also responsible for product adoption, client satisfaction, client ...

RealPage, Inc.

Client Success Associate

Concord, NH · Remote

Cherre is the leader in real estate data and insight. We connect decision makers to accurate ... The Client Success team is also responsible for product adoption, client satisfaction, client ...

Crew Career Center

Client Success Manager

Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...

Centivo

Client Success Manager

Buffalo, NY · On-site

Summary of Role The Client Success Manager (CSM) provides the day-to-day operational support that ... On a smaller book of business, and at leadership discretion, a CSM may hold light day-to-day ...

Centivo

Client Success Manager

Buffalo, NY · Remote

$75K - $80K/yr

The Client Success Manager (CSM) provides the day-to-day operational support that keeps Centivo ... On a smaller book of business, and at leadership discretion, a CSM may hold light day-to-day ...

Pave Bank

Client Success Associate

Client Success Associate At Client Success, our mission is to ensure our clients extract the ... and external client leaders. * Adaptability: Comfort working in a fast-paced, high-growth ...

RealPage

Client Success Associate

Cherre is the leader in real estate data and insight. We connect decision makers to accurate ... The Client Success team is also responsible for product adoption, client satisfaction, client ...

RealPage, Inc.

Client Success Associate

Concord, NH · On-site

$65K - $80K/yr

Cherre is the leader in real estate data and insight. We connect decision makers to accurate ... The Client Success team is also responsible for product adoption, client satisfaction, client ...

NK Consultancy LLC

Client Success Manager

Houston, TX · Remote

This is a leadership position--you'll mentor a team of Client Success Representatives, escalate and resolve complex client issues, and partner with operations leadership to ensure every client ...

Waystar

Client Success Manager

Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor's degree * 3+ years of analyst/project management/account management experience in health ...

Patientco

Client Success Manager

Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working ... leading complex discussions. * Strong business acumen with a track record of driving customer ...

Nexcess

Director, Client Success

$160K - $175K/yr

Client Success is responsible for leading the Client Success and Technical Account Management (TAM) functions for the Managed Cloud business unit. This role develops and executes strategies that ...

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Client Success Leader information

See salary details

$32.5K

$83.1K

$140K

How much do client success leader jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client success leader in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a client success leader?

Client Success Leaders are professionals responsible for ensuring that a company's clients achieve their desired outcomes while using the company's products or services. They act as a bridge between the company and its clients, focusing on building strong relationships, understanding client needs, and proactively addressing any challenges. Their role often includes onboarding new clients, providing ongoing support, and driving customer satisfaction and retention. By advocating for the client internally, they help improve products and services based on client feedback.

How does a client success leader typically collaborate with sales and product teams to enhance client satisfaction?

Client Success Leaders play a pivotal role in bridging communication between clients, sales, and product teams. They regularly gather client feedback and relay it to product teams for improvements, while working closely with sales to ensure client expectations are met from onboarding through ongoing support. This cross-functional collaboration helps tailor solutions to client needs and resolve any issues quickly, leading to higher satisfaction and retention. As a result, strong communication and relationship-building skills are essential in this role.

What are the key skills and qualifications needed to thrive as a client success leader, and why are they important?

To thrive as a Client Success Leader, you need a strong background in account management, customer relationship management, and a proven track record of driving client retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and customer feedback systems is typically required. Exceptional communication, problem-solving, and leadership skills help build trust and effectively address client needs while managing a team. These skills are crucial for ensuring client satisfaction, fostering long-term partnerships, and achieving organizational goals.

What is the difference between Client Success Leader vs Customer Success Manager?

AspectClient Success LeaderCustomer Success Manager
CredentialsRelevant experience in client management, industry-specific knowledgeSimilar credentials, often with certifications in customer success or account management
Work EnvironmentLeads teams, develops strategies, manages key accountsManages customer accounts, provides support, and ensures satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for leadership rolesCommon across various industries for client-facing roles
Search & Comparison IntentPeople looking for leadership roles in client successIndividuals seeking direct customer account management roles

The main difference is that a Client Success Leader typically oversees teams and strategic initiatives to ensure client retention and growth, while a Customer Success Manager focuses on managing individual client accounts and day-to-day support. Both roles require strong communication skills and industry knowledge, but the Leader position involves higher-level planning and team management.

What cities are hiring for Client Success Leader jobs?

Cities with the most Client Success Leader job openings:

What states have the most Client Success Leader jobs?

States with the most job openings for Client Success Leader jobs include:

What are popular job titles related to Client Success Leader jobs?

For Client Success Leader jobs, the most frequently searched job titles are:

Client Success Leader jobs near you
Infographic showing various Client Success Leader job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

Spring, TX • On-site

AXIOM PROFESSIONALS LLC
See more jobs at AXIOM PROFESSIONALS LLCexternal

Other

Posted 2 days ago

New

Job description

Job Details

Job Location: Main - The Woodlands, TX 77380

Position Type: Full Time

Travel Percentage: None

Job Shift: Day

Duties:

The Client Success Manager is an integral member of Axiom Medical’s Client Success Department. This role is responsible for leading the Client Services team, overseeing the professional and efficient completion of customer service functions, supporting client issue resolution, and ensuring client feedback is communicated to the appropriate operational leaders. The Client Success Manager also performs additional duties and responsibilities as assigned by the Vice President of Revenue and Account Management.

Essential Functions:
  • Maintain the ability to perform all Client Success Representative responsibilities, including managing client accounts as needed and providing coverage when team members are out of the office.
  • Direct and coordinate Client Success Representative activities related to any product or service offered by Axiom Medical.
  • Coordinate with Axiom Medical operational leaders to provide client feedback, elevate service needs, and support coordinated resolution of client concerns.
  • Partner with the Implementation Department to provide Client Success Representative support during client onboarding, transitions, or other implementation-related needs.
  • Review complaint findings, assess the nature and complexity of each complaint, and recommend appropriate responses to ensure timely and accurate resolution.
  • Serve as the first point of escalation for Client Success Representatives when they need guidance, issue resolution support, or direction on client-related questions.
  • Train, mentor, and support new Client Success Representatives and other designated staff to ensure consistent service delivery and adherence to department expectations.
QualificationsQualifications:

The successful candidate should have at least three years of relevant experience in customer service management, client services, account support, or a related field, or an equivalent combination of education and experience.

Physical Requirements:
  • Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.
  • Specific vision abilities required by this job include close vision due to computer work.
  • Light to moderate lifting is required.
  • Ability to manage the physical and scheduling demands of travel.
  • Regular, predictable attendance is required.
Additional Information:

Must be willing to travel up to 25%.

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