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Client Success Leader Jobs (NOW HIRING)

American Software

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility, Inc

Client Success Leader

Atlanta, GA · On-site

Georgia, 470 East Paces ferry Road, Atlanta, GA 30305, USA The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our ...

American Software

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Colorado Psychiatric

As we evolve from an assessment provider into a Leadership Intelligence Platform, Client Success plays a critical role ensuring Pinsight is implemented effectively, embedded into clients' talent ...

Dow Jones

Director, Client Success

New York, NY · On-site

Strategic Client Leadership * Independently direct and supervise the post-sale client experience in designated advertising sector, providing strategic guidance to Client Success Management ...

Aon

AVP, Client Success

Wildwood, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

NFP

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

Aon

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

AON PLC

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

Aon

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

This leader will shape how we scale a high-touch client and member experience across a rapidly ... Client Success Leadership & Advisory * Serve as the primary advisor to the Client Success team on ...

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Client Success Leader information

See salary details

$32.5K

$83.1K

$140K

How much do client success leader jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client success leader in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a client success leader?

Client Success Leaders are professionals responsible for ensuring that a company's clients achieve their desired outcomes while using the company's products or services. They act as a bridge between the company and its clients, focusing on building strong relationships, understanding client needs, and proactively addressing any challenges. Their role often includes onboarding new clients, providing ongoing support, and driving customer satisfaction and retention. By advocating for the client internally, they help improve products and services based on client feedback.

How does a client success leader typically collaborate with sales and product teams to enhance client satisfaction?

Client Success Leaders play a pivotal role in bridging communication between clients, sales, and product teams. They regularly gather client feedback and relay it to product teams for improvements, while working closely with sales to ensure client expectations are met from onboarding through ongoing support. This cross-functional collaboration helps tailor solutions to client needs and resolve any issues quickly, leading to higher satisfaction and retention. As a result, strong communication and relationship-building skills are essential in this role.

What are the key skills and qualifications needed to thrive as a client success leader, and why are they important?

To thrive as a Client Success Leader, you need a strong background in account management, customer relationship management, and a proven track record of driving client retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and customer feedback systems is typically required. Exceptional communication, problem-solving, and leadership skills help build trust and effectively address client needs while managing a team. These skills are crucial for ensuring client satisfaction, fostering long-term partnerships, and achieving organizational goals.

What is the difference between Client Success Leader vs Customer Success Manager?

AspectClient Success LeaderCustomer Success Manager
CredentialsRelevant experience in client management, industry-specific knowledgeSimilar credentials, often with certifications in customer success or account management
Work EnvironmentLeads teams, develops strategies, manages key accountsManages customer accounts, provides support, and ensures satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for leadership rolesCommon across various industries for client-facing roles
Search & Comparison IntentPeople looking for leadership roles in client successIndividuals seeking direct customer account management roles

The main difference is that a Client Success Leader typically oversees teams and strategic initiatives to ensure client retention and growth, while a Customer Success Manager focuses on managing individual client accounts and day-to-day support. Both roles require strong communication skills and industry knowledge, but the Leader position involves higher-level planning and team management.

What cities are hiring for Client Success Leader jobs?

Cities with the most Client Success Leader job openings:

What states have the most Client Success Leader jobs?

States with the most job openings for Client Success Leader jobs include:

What are popular job titles related to Client Success Leader jobs?

For Client Success Leader jobs, the most frequently searched job titles are:

Client Success Leader jobs near you
Infographic showing various Client Success Leader job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Leader

Atlanta, GA • On-site

American Software
See more jobs at American Softwareexternal

Full-time

Re-posted 28 days ago

Job description

ABOUT THE COMPANY

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Job Description:

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention. 

Responsibilities:

Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth. 

The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.

Recruiting Guidelines:

· 5 Years of Client Success Management experience

· MBA is highly desirable, 4-year college degree required

· Demonstrated the ability to manage a team of at least ten

· Prior experience with tech touch application like Gainsight preferable

Apply