ZipRecruiter

Log In

1

Client Success Leader Jobs in Colorado (NOW HIRING)

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

LINQ

Associate Client Success Manager

Denver, CO · Remote

$50K - $70K/yr

Share and collaborate on these leads with the sales team to drive account expansion and increase ... in a client-facing role, preferably in account management or customer success. * Strong ...

Rightway

Client Success Associate, Navigation

Denver, CO · On-site

$64K - $80K/yr

As a Client Success Associate, you are the client's primary point of contact for day-to-day ... We approach our work with inspiration from other industries, other leaders, and other challenges.

next page

Showing results 1-20

All JobsClient Success Leader JobsClient Success Leader Jobs in Colorado

Client Success Leader information

What is a client success leader?

Client Success Leaders are professionals responsible for ensuring that a company's clients achieve their desired outcomes while using the company's products or services. They act as a bridge between the company and its clients, focusing on building strong relationships, understanding client needs, and proactively addressing any challenges. Their role often includes onboarding new clients, providing ongoing support, and driving customer satisfaction and retention. By advocating for the client internally, they help improve products and services based on client feedback.

How does a client success leader typically collaborate with sales and product teams to enhance client satisfaction?

Client Success Leaders play a pivotal role in bridging communication between clients, sales, and product teams. They regularly gather client feedback and relay it to product teams for improvements, while working closely with sales to ensure client expectations are met from onboarding through ongoing support. This cross-functional collaboration helps tailor solutions to client needs and resolve any issues quickly, leading to higher satisfaction and retention. As a result, strong communication and relationship-building skills are essential in this role.

What are the key skills and qualifications needed to thrive as a client success leader, and why are they important?

To thrive as a Client Success Leader, you need a strong background in account management, customer relationship management, and a proven track record of driving client retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and customer feedback systems is typically required. Exceptional communication, problem-solving, and leadership skills help build trust and effectively address client needs while managing a team. These skills are crucial for ensuring client satisfaction, fostering long-term partnerships, and achieving organizational goals.

What is the difference between Client Success Leader vs Customer Success Manager?

AspectClient Success LeaderCustomer Success Manager
CredentialsRelevant experience in client management, industry-specific knowledgeSimilar credentials, often with certifications in customer success or account management
Work EnvironmentLeads teams, develops strategies, manages key accountsManages customer accounts, provides support, and ensures satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for leadership rolesCommon across various industries for client-facing roles
Search & Comparison IntentPeople looking for leadership roles in client successIndividuals seeking direct customer account management roles

The main difference is that a Client Success Leader typically oversees teams and strategic initiatives to ensure client retention and growth, while a Customer Success Manager focuses on managing individual client accounts and day-to-day support. Both roles require strong communication skills and industry knowledge, but the Leader position involves higher-level planning and team management.

What cities in Colorado are hiring for Client Success Leader jobs?

Cities in Colorado with the most Client Success Leader job openings:

Client Success Leader jobs near you
Infographic showing various Client Success Leader job openings in Colorado as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Director Client Success

Denver, CO • On-site

Colorado Psychiatric
See more jobs at Colorado Psychiatricexternal

Other

Posted 8 days ago

Job description

The Director of Client Success role is to lead the enterprise client experience for our leadership assessment platform. The position reports directly to the CEO.

Pinsight works with large, complex organizations to support critical leadership decisions through hiring, promotion, succession, and development. As we evolve from an assessment provider into a Leadership Intelligence Platform, Client Success plays a critical role ensuring Pinsight is implemented effectively, embedded into clients' talent processes, adopted at scale, and valuable enough to sustain and renew.

This is not a traditional high-volume SaaS Customer Success role. Our focus is highly concentrated on the enterprise market, including some of the world's largest and most complex organizations. Each client relationship involves multiple stakeholders, sophisticated talent processes, and consequential leadership decisions.

The Director will lead a team of Implementation Managers who serve as the primary point of contact for assigned enterprise accounts, while personally providing leadership for complex implementations, renewals, assessment operations, and escalated assessment interpretation questions.

The primary commercial measure for the role is gross revenue retention. Success means that clients implement Pinsight successfully, adopt it, embed it into their talent processes, realize sustained value, and renew. Additional operating indicators include platform adoption and utilization, account health and renewal readiness, renewal forecasting accuracy, client satisfaction, stakeholder engagement, assessment delivery and reliability, as well as team empowerment and leadership.

Tasks and Responsibilities:

Enterprise Implementation & Adoption: Own a consistent, scalable approach to implementing Pinsight across enterprise clients.

Client Training & Upskilling: Build a scalable model for enabling client organizations to use Pinsight successfully.

Enterprise Account Leadership & Renewal: Own the health and retention of Pinsight's enterprise client portfolio.

Lead the Client Success Team: Lead Implementation Managers, each serving as the primary point of contact for a portfolio of enterprise clients.

Assessment Interpretation & Client Escalation: Serve as the senior Client Success resource when client questions a move beyond implementation and requires deeper understanding of Pinsight's assessment methodology.

We are looking for an experienced enterprise Client Success leader who combines strong people leadership with enough talent assessment expertise to operate credibly with sophisticated HR and Talent Management clients. You will likely bring:

8+ years of Client Success experience, talent management, HR technology, assessment, organizational consulting, professional services, or a related field.
Demonstrated experience leading and developing client-facing teams.
Experience managing complex Fortune 1000 or similarly sophisticated enterprise relationships.
Strong knowledge of enterprise talent processes such as executive selection, succession, leadership development, HiPo identification, or promotion.
Experience driving adoption, retention, and renewals.
Strong program and implementation management capabilities.
Experience with executive assessment methodology, leadership assessment centers, or applied Industrial/Organizational Psychology.
The ability to confidently interpret individual assessment results and advise HR professionals on their appropriate application to talent decisions.
Strong commercial judgment and experience facilitating renewal negotiations.
Graduate training in Industrial/Organizational Psychology, Talent Management, or a related discipline is highly desirable.

#J-18808-Ljbffr

Apply