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Client Success Executive Jobs in Silver Spring, MD

Addison Group

Senior Account Executive

Arlington, VA · Remote

$90K - $95K/yr

Job Title: Senior Account Executive Industry: Professional Services Location (city, state ... Collaborate with internal teams including marketing and client success to support client engagement ...

Addison Group

Senior Account Executive

Arlington, VA · Remote

$90K - $95K/yr

Job Title: Senior Account Executive Industry: Professional Services Location (city, state ... Collaborate with internal teams including marketing and client success to support client engagement ...

Addison Group

Senior Account Executive

Arlington, VA · On-site

$90K - $95K/yr

... client success to support client engagement and retention • Stay informed on market trends and ... executive roles • Experience selling into professional services, research, advisory, or ...

Xenith Solutions

Client Executive

Leesburg, VA · Remote

$78K - $106K/yr

Success requires sound capture judgment, strong customer orientation, clear communication, and the ... The Client Executive should demonstrate consistent customer interaction that produces useful ...

NetApp

Client Executive

Mclean, VA · On-site

$77K - $105K/yr

As a Client Executive for our US Federal organization selling to FED CIV customers , you play a ... Drive post sales handoff to Customer Success with a clear value realization plan tied to the ...

NetApp, Inc.

Client Executive

Mclean, VA · On-site

$77K - $105K/yr

As a Client Executive for our US Federal organization selling to FED CIV customers , you play a ... Drive post sales handoff to Customer Success with a clear value realization plan tied to the ...

NetApp

Client Executive

Mclean, VA · On-site

$77K - $105K/yr

Job Summary NetApp is seeking a high-performing Client Executive to support U.S. Public Sector ... Success requires strategic account penetration, disciplined capture management, and the ability to ...

NetApp, Inc.

Client Executive

Mclean, VA · On-site

$77K - $105K/yr

Job Summary NetApp is seeking a high-performing Client Executive to support U.S. Public Sector ... Success requires strategic account penetration, disciplined capture management, and the ability to ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client ... Executive presence and credibility with senior client stakeholders. * Direct, professional ...

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Showing results 21-40

All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Silver Spring, MD

Client Success Executive information

See Silver Spring, MD salary details

$48.1K

$97.8K

$147.3K

How much do client success executive jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success executive in Silver Spring, MD is $97,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Silver Spring, MD?

The most popular types of Client Success jobs in Silver Spring, MD are:

What job categories do people searching Client Success Executive jobs in Silver Spring, MD look for?

The top searched job categories for Client Success Executive jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Client Success Executive jobs?

Cities near Silver Spring, MD with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,792 per year, or $47 per hour.

4266 Director of Client Success with Security Clearance

Procession Systems

Washington, DC • On-site

Contractor

Re-posted 14 days ago

Job description

OVERVIEW: We are seeking a passionate Director of Client Success to be an OCONUS lead for large-scale work. You will lead client engagements to help clients adopt cutting-edge technology and operationalize innovation, enabling them to achieve their mission outcomes faster and more effectively. You will be embedded with clients, and in some cases, with other staff members, to ensure that the company drives client outcomes and helps clients achieve their most challenging mission objectives. You'll build and maintain relationships with senior government leaders and help them think differently and challenge the status quo. It's fast paced and exciting! GENERAL DUTIES: * Client Success * Embed with senior-level military clients on client site, and/or on a military base in order to become a trusted partner * Work closely with the Account Senior Director and with clients to bring in and integrate innovative, agile, and cutting-edge technologies into clients' missions * Work with clients to establish clear client outcomes, in line with their mission objectives * Proactively and creatively mitigate any problems that arise * Become deeply familiar with the client's mission objectives, organizational structure, policies, and challenges; build relationships with senior client leaders * Anticipate client needs and proactively craft solutions; work with staff to do the same * Provide creative, novel perspectives and approaches to how the government operates in the areas of policy, acquisitions, finance, culture, and processes, in order to drive innovation and agility inside their missions * Work closely with the Account Senior Director to drive client retention, identify opportunities for account expansion, and help scope new client engagements * Analyze qualitative and quantitative data to help clients solve their toughest problems * Proactively collect feedback from the client, review client concerns, and improve the client experience across the account * Contract Management * Ensure the company is compliant with client contracts at all times * Continuously monitor risks and propose solutions for fast resolution * Assure strong communication plans with clients related to contract status, risks, issues, opportunities, etc.are implemented * Monitor contract spending, deliverables, and burn rates * Manage resourcing to ensure client outcomes are met REQUIRED QUALIFICATIONS: * 10+ years of relevant work experience * Valid passport required. * Prior experience leading and retaining work for clients * Understanding and comfort with project management * Strong people management skills * A keen ability to listen to clients and discern needs * Strong understanding of contracting; preference given to experience working on or managing IDIQs and associated task orders * Strong subject matter expertise in one or more of the following areas: government finance and budgeting, processes re-engineering, and/or government culture-change * The ability to work without being closely managed and the ability to continuously WOW * Strong executive presence * Ability to challenge client mindsets and offer alternative ways of approaching work * Proven problem-solving, self-management, and organizational skills * Strong written and verbal communication skills * Interest and knowledge in technology innovation trends and current events * Estimating 80% of time will be overseas travel * A desire and ability to work in an environment that is collaborative, curious, fast, challenging, results-driven, and fun! CLEARANCE: * Top Secret minimum
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About Procession Systems

Sourced by ZipRecruiter

Procession Systems, based in Reston, Virginia, United States, is an industry leader operating in the Information Technology Services sector. Established to address complex business and technology challenges, the company delivers innovative tech solutions for government entities, primarily focusing on systems integration and software development. Procession Systems takes pride in their commitment to quality, responsiveness, and results, geared towards improving public sector services and saving taxpayer dollars.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Reston, VA, US

Year founded

2016

Social media

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