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Client Success Executive Jobs in Silver Spring, MD

Ram Supply Company

Client Success Associate

Baltimore, MD · On-site

$22 - $25/hr

... Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a ...

Be the Brand

Be Seen First

Client Success Manager

Washington, DC · On-site

$60K - $72K/yr

Client Success Manager Reports to: Principal of Content and Client Partnerships Classification ... OVERVIEW Be the Brand is an executive brand management firm based in Washington D.C. that works ...

New

CareMetx

Director, Client Success

Bethesda, MD · On-site

Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, ... Executive Level Client Ownership & Relationship Cultivation * Serve as the primary strategic ...

Colorwave Inc

Client Success Associate

Washington, DC · On-site

Client Success Associate Founded in 2009, Zest AI has been pioneering innovative AI technology with ... Coordinate internally with Zest executives and product and technology leadership to ensure client ...

New

Dcode

Director of Client Success-OSW

Washington, DC · On-site

$133K - $177K/yr

Build and sustain executive relationships across client organizations to identify mission ... Demonstrated success leading multi-million dollar programs. * Strong understanding of OSW ...

Dcode

Director of Client Success-OSW

Washington, DC · On-site

Build and sustain executive relationships across client organizations to identify mission ... Demonstrated success leading multi-million dollar programs. * Strong understanding of OSW ...

Summit Group LLC

Account Manager

Silver Spring, MD · On-site

The Client Success Executive is responsible for the day-to-day management and exceeding gross profit and sales goals for their individual book of business. This role is accountable for selling all ...

NTT DATA Services

DOD Client Executive

Herndon, VA · On-site +1

$194K - $323K/yr

We are currently seeking a DOD Client Executive to join our team in Herndon, Virginia (US-VA ... We are committed to accelerating client success and positively impacting society through ...

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Silver Spring, MD

Client Success Executive information

See Silver Spring, MD salary details

$48.1K

$97.8K

$147.3K

How much do client success executive jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success executive in Silver Spring, MD is $97,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Silver Spring, MD? The most popular types of Client Success jobs in Silver Spring, MD are:
What job categories do people searching Client Success Executive jobs in Silver Spring, MD look for? The top searched job categories for Client Success Executive jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Success Executive jobs? Cities near Silver Spring, MD with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,792 per year, or $47 per hour.

Client Success Specialist

Summit Group LLC

Silver Spring, MD • On-site

Other

Re-posted 22 days ago

Job description

The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products.  Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.  

  • Collaborate with the Client Success Executive on ways to increase revenue.
  • Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
  • Follow trends in the marketplace to best develop creative merchandise solutions.
  • Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
  • Participate in sales/supplier/client meetings to increase product and solutions knowledge.
  • Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
  • Be people-oriented, client-focused, and assertive in developing client and supplier relationships.

• 2-3 years of B2B sales, inside sales or sales support experience.

• Experience in promotional products, PR, marketing services a plus.

• Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.

• Microsoft Office proficiency required.

• Bachelor’s degree preferred but applicable experience will be considered.

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