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Client Success Executive Jobs in Silver Spring, MD

Ram Supply Company

Client Success Associate

Baltimore, MD · On-site

$22 - $25/hr

... Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a ...

Summit Group LLC

Account Executive

Silver Spring, MD · On-site

The Client Success Executive is responsible for the day-to-day management and exceeding gross profit and sales goals for their individual book of business. This role is accountable for selling all ...

Leadership Connect

Client Success Manager

Washington, DC · On-site

$75K - $85K/yr

Build durable relationships with day-to-day users, power users, and executive sponsors across each ... Client Success, Account Management, or sales role, with a track record of engaging users and ...

Dcode

Director of Client Success-OSW

Washington, DC · On-site

$133K - $177K/yr

Build and sustain executive relationships across client organizations to identify mission ... Demonstrated success leading multi-million dollar programs. * Strong understanding of OSW ...

HelioCampus

Sr. Client Success Manager

Bethesda, MD · On-site

The Sr. Client Success Manager (Sr. CSM) combines relationship management and sales roles to ensure ... Cultivate close relationships with client institutions' HelioCampus champion and executive contacts ...

Skydrop

Customer Success Manager - Supply

Springfield, VA · On-site

$150 - $165/hr

Partner with CSMs on renewals, upsells opportunities, account strategy and executive engagement * Foster a culture where Client Success owns both publisher outcomes and revenue growth Act as a ...

Dcode

Director of Client Success-OSW

Washington, DC · On-site

The CS Director serves as the senior executive responsible for overall contract execution, customer ... Serve as a senior leader responsible for delivering client success, achieving business objectives ...

NTT DATA Services

DOD Client Executive

Herndon, VA · On-site

$194K - $323K/yr

We are currently seeking a DOD Client Executive to join our team in Herndon, Virginia (US-VA ... We are committed to accelerating client success and positively impacting society through ...

NTT DATA Services

DOD Client Executive

Herndon, VA · On-site +1

$194K - $323K/yr

We are currently seeking a DOD Client Executive to join our team in Herndon, Virginia (US-VA ... We are committed to accelerating client success and positively impacting society through ...

NTT DATA Services

DOD Client Executive

Herndon, VA · On-site +1

$194K - $323K/yr

We are currently seeking a DOD Client Executive to join our team in Herndon, Virginia (US-VA ... We are committed to accelerating client success and positively impacting society through ...

NTT DATA Services

HHS Client Executive

Herndon, VA · On-site +1

$194K - $323K/yr

We are currently seeking a HHS Client Executive to join our team in Herndon, Virginia (US-VA ... We are committed to accelerating client success and positively impacting society through ...

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Silver Spring, MD

Client Success Executive information

See Silver Spring, MD salary details

$48.1K

$97.8K

$147.3K

How much do client success executive jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client success executive in Silver Spring, MD is $97,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $107,500.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Silver Spring, MD?

The most popular types of Client Success jobs in Silver Spring, MD are:

What are popular job titles related to Client Success Executive jobs in Silver Spring, MD?

For Client Success Executive jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Silver Spring, MD look for?

The top searched job categories for Client Success Executive jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Client Success Executive jobs?

Cities near Silver Spring, MD with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,792 per year, or $47 per hour.

Client Success Specialist

Summit Group LLC

Silver Spring, MD • On-site

Full-time

Re-posted 12 days ago

Job description

The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products.  Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.  

  • Collaborate with the Client Success Executive on ways to increase revenue.
  • Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
  • Follow trends in the marketplace to best develop creative merchandise solutions.
  • Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
  • Participate in sales/supplier/client meetings to increase product and solutions knowledge.
  • Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
  • Be people-oriented, client-focused, and assertive in developing client and supplier relationships.

• 2-3 years of B2B sales, inside sales or sales support experience.

• Experience in promotional products, PR, marketing services a plus.

• Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.

• Microsoft Office proficiency required.

• Bachelor’s degree preferred but applicable experience will be considered.

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