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Client Success Executive Jobs in Silver Spring, MD

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account ... Executive presence and credibility with senior client stakeholders. * Direct, professional ...

Medisolv, Inc.

Customer Success Manager

Columbia, MD · On-site

... client value, satisfaction, and sustained success with Medisolv's SaaS solutions. * Build and maintain strong relationships with stakeholders at all organizational levels, from Executives to Quality ...

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Silver Spring, MD

Client Success Executive information

See Silver Spring, MD salary details

$48.1K

$97.8K

$147.3K

How much do client success executive jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success executive in Silver Spring, MD is $97,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Silver Spring, MD? The most popular types of Client Success jobs in Silver Spring, MD are:
What job categories do people searching Client Success Executive jobs in Silver Spring, MD look for? The top searched job categories for Client Success Executive jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Success Executive jobs? Cities near Silver Spring, MD with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,792 per year, or $47 per hour.

Sales Executive, Commerical

Unison Risk Advisors

Baltimore, MD • On-site

Full-time

Re-posted 22 days ago

Job description

Sales Executive, Commercial – Job Description

Position Summary
The Sales Executive, Commercial is responsible for driving business development and delivering customized insurance and bonding solutions across key industries including Healthcare, Education, Real Estate, Construction, Non-Profit, Manufacturing, and Professional Services. This role focuses on generating and qualifying leads, building and maintaining strong client relationships, and partnering internally to deliver tailored solutions that align with client needs while supporting firm-wide growth. The position is both strategic and hands-on, requiring a proactive, hunter mentality and a strong commitment to client success and organizational performance.


Key Responsibilities

Functional Leadership & Ownership

·         Owns the sales process from prospecting through closing and account transition.

·         Acts as a trusted advisor and subject matter expert for clients’ risk and insurance needs.

·         Collaborates with internal teams to align solutions with client objectives.

Hands-On Execution & Delivery

·         Generates and qualifies leads by identifying prospects and evaluating market position.

·         Researches and analyzes sales opportunities and develops tailored strategies.

·         Actively pursues new business opportunities with a strong hunter mentality.

Reporting, Quality & Operational Support

·         Maintains accurate pipeline and sales activity tracking.

·         Ensures timely and high-quality client deliverables.

·         Monitors client needs and proactively addresses coverage gaps or risks.

Cross-Functional Partnership & Integration

·         Partners with internal divisions to deliver comprehensive solutions.

·         Identifies and executes cross-selling opportunities across the firm.

·         Supports seamless client onboarding and service transitions.

Growth, Change & Special Initiatives

·         Drives new revenue growth and market expansion initiatives.

·         Adapts to evolving market conditions and client needs.

·         Supports strategic business development efforts.

Process Improvement & Best Practices

·         Stays current on industry trends, competitors, and market activity.

·         Continuously refines sales strategies and approaches.

·         Promotes best practices in business development and client engagement.

Center of Excellence (COE) Contribution

·         Shares insights and market intelligence with broader sales team.

·         Contributes to development of sales playbooks and best practices.

·         Supports alignment with organizational growth strategy.


Accountability

·         Delivering consistent new business revenue and growth.

·         Maintaining strong client relationships and satisfaction.

·         Ensuring accuracy and quality of sales activities and deliverables.

·         Contributing to overall firm success through collaboration and cross-selling.

·         Demonstrating sound judgment and ownership in decision-making.


Qualifications

Required

·         2–7 years of sales experience or relevant insurance-related experience.

·         Strong business development and relationship-building skills.

·         Ability to identify client needs and deliver tailored solutions.

·         Established or developing network in PA, MD, DC, or VA.

·         Ability to work in a collaborative, team-oriented environment.


Preferred

·         Bachelor’s degree in business or related field.

·         Experience in commercial insurance or brokerage environment.

·         Property & Casualty license.

·         Advanced designations (CIC, CPCU, etc.).

·         Experience with Applied EPIC.

Employment Type: FULL_TIME

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