... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Quick apply
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Customer Success Manager
Arlington, VA · On-site +1
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Customer Success Manager
Arlington, VA · On-site +1
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Washington, DC · On-site
Position Description The Customer Success Manager owns the post-sale customer journey for a ... Strong presentation and training delivery skills, in both live and virtual settings. * Solid ...
Customer Success Manager
Washington, DC · On-site
Position Description The Customer Success Manager owns the post-sale customer journey for a ... Strong presentation and training delivery skills, in both live and virtual settings. * Solid ...
Customer Success Manager
$65K - $75K/yr
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Quick apply
Customer Success Manager
$65K - $75K/yr
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Manager, Customer Success
Washington, DC · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Manager, Customer Success
Washington, DC · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Washington, DC (Hybrid) About Goodshuffle At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Washington, DC (Hybrid) About Goodshuffle At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Quick apply
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager - Missouri
Baltimore, MD · On-site +1
$90K - $100K/yr
Customer Success Manager - Missouri Department: Customer Experience Employment Type: Full Time ... Deliver end-user training, both virtual and in-person, to drive adoption and effective use of ...
Customer Success Manager - Missouri
Baltimore, MD · On-site +1
$90K - $100K/yr
Customer Success Manager - Missouri Department: Customer Experience Employment Type: Full Time ... Deliver end-user training, both virtual and in-person, to drive adoption and effective use of ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Quick apply
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Overnight Virtual Customer Success Manager information
See Silver Spring, MD salary details
$33.6K - $43.7K
4% of jobs
$43.7K - $53.8K
10% of jobs
$60.9K is the 25th percentile. Wages below this are outliers.
$53.8K - $63.9K
16% of jobs
$63.9K - $74K
15% of jobs
The median wage is $77.9K / yr.
$74K - $84.1K
14% of jobs
$84.1K - $94.2K
14% of jobs
$97K is the 75th percentile. Wages above this are outliers.
$94.2K - $104.3K
10% of jobs
$104.3K - $114.4K
10% of jobs
$114.4K - $124.5K
4% of jobs
$124.5K - $134.6K
2% of jobs
$134.6K - $144.7K
2% of jobs
$33.6K
$85.9K
$144.7K
How much do overnight virtual customer success manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for overnight virtual customer success manager in Silver Spring, MD is $85,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,300.00 per year, depending on experience, location, and employer.
What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?
| Aspect | Overnight Virtual Customer Success Manager | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledge | Often requires basic customer service skills, sometimes certifications in support tools or communication |
| Work Environment | Remote, overnight shifts, proactive engagement with clients, strategic focus | Remote, flexible hours, reactive support, troubleshooting and issue resolution |
| Employer & Industry Usage | Used by SaaS, tech, and service companies focusing on customer retention | Common across retail, tech, and service industries for handling customer inquiries |
The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.
What job categories do people searching Overnight Virtual Customer Success Manager jobs in Silver Spring, MD look for?
The top searched job categories for Overnight Virtual Customer Success Manager jobs in Silver Spring, MD are:
- Customer Success Manager
- Customer Success Manager Remote
- Customer Success Manager Remote Edtech
- Scaled Customer Success Manager
- Urgently Hiring Senior Customer Success Manager
- Virtual Customer Success Manager
- Customer Success Manager Govtech
- Customer Success Manager Salary
- Associate Customer Success Manager
- Customer Success Partner
What cities near Silver Spring, MD are hiring for Overnight Virtual Customer Success Manager jobs?
Cities near Silver Spring, MD with the most Overnight Virtual Customer Success Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
Job description
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading!
PerformYard has developed a simple and effective product that drives our customer’s employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that’s where you come in!
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations. You will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) – all to create a successful and happy customer!
This is a 100% Remote position - now & forever
Requirements
What You’ll Do:
- Create long lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue
- Establish a trusted advisor relationship with each customer through the onboarding and training process to drive the value of our products long term
- Respond to phone calls and emails to support adoption, usage and expansion within the customer base
- Meet or exceed aggressive responsiveness and quality goals
- Be the voice and advocate of our customer - work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, test any new product ideations and improve satisfaction
- Utilize Salesforce and additional internal tools in order to create the best possible business and service level outcomes for our customers
- Proactively influence team culture by actively participating in team and company activities and opportunities for feedback
What you’ll Bring:
- Bachelor's Degree
- Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management, Account Support or related experience, preferably in software
- Detailed and action oriented, with ability to manage multiple requests, respond quickly and with high quality, and problem solve on the fly
- Enthusiastic and proactive self-starter with ability to communicate
- Empathy for customer experience, and a desire to make customers successful
- Understanding or previous use of CRM, Customer Success or Help software tools
- Excited to operate in a fast paced start-up environment
Bonus Points:
- A desire to do and achieve brilliant things!
- Authentically curious, you love learning and improving yourself
- Integrity is fundamentally important to you
- You want to make a real difference
- You are naturally entrepreneurial and Street smart
Benefits
In addition to your compensation plan we also have medical, dental, and vision health insurance benefits w/ HSA plan, disability insurance, 401k plan, generous PTO, paid holidays and other benefits.
About PerformYard
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Arlington, VA, US
Year founded
2013