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Client Success Coach Jobs in Oregon (NOW HIRING)

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Design and configure the Motive platform to meet the unique needs of the client and ensure it ... and coaching techniques * Create and deliver effective onsite and web-based training and best ...

... client success post-sale. * Represent Astound at Salesforce and industry events to expand your ... Off-the-Charts Career Growth: lear career path and a performance review system, career coaching ...

Success in this role comes from developing people, building strong relationships with internal and ... Lead, coach, support, and develop warehouse associates and commercial drivers while creating ...

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Client Success Coach information

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.
What are popular job titles related to Client Success Coach jobs in Oregon? For Client Success Coach jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Client Success Coach jobs in Oregon look for? The top searched job categories for Client Success Coach jobs in Oregon are:
Infographic showing various Client Success Coach job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Client Relationship Executive - Cyber Managed Services

Pwc

Portland, OR • On-site

$122K - $504K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

27th of 72 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Director

Job Description & Summary

The Opportunity
As a Client Relationship Executive - Cyber Managed Services, you will play a pivotal role in establishing and nurturing strategic partnerships to enhance PwC's service offerings and address clients' most pressing business challenges. Within our Internal Firm Services practice, you will focus on driving revenue growth, enhancing brand visibility, and capturing new business opportunities through strategic sales and marketing initiatives. As a Director, you will set the strategic direction, oversee multiple projects, and maintain executive-level stakeholder relations. You will be instrumental in driving business growth, shaping client engagement strategies, and mentoring future leaders, all while upholding PwC's reputation for quality, integrity, and inclusion.
In this role at PwC, you will develop and execute strategies and business plans, focusing on market penetration and revenue growth. You will identify opportunities for solution development and industry alignment, building relationships with key Cyber executives and collaborating with cross-functional teams. Your efforts will contribute to creating a thriving environment where people and technology work together seamlessly, maximizing client satisfaction and leveraging the collective strength of the PwC Network.
Responsibilities
- Developing and executing Cyber Managed Services go-to-market strategies to drive revenue growth and exceed sales targets
- Identifying, qualifying, and managing new Cyber opportunities with Partners and MDs through close and project kick-off
- Building trusted relationships with key Cyber executives as a strategic advisor throughout the sales process
- Leveraging market research, threat intelligence, and competitive insights to position PwC's Cyber value proposition
- Orchestrating subject matter experts, solution architects, and delivery leaders to design tailored Cyber solutions
- Translating Cyber strategy into actionable sales plans that shape client engagements and support KPIs
- Identifying Cyber market gaps and converting opportunities into successful outcomes for the Firm
- Staying current on the evolving threat landscape to advise clients and internal teams
- Partnering with delivery teams post-sale to support smooth transitions and exceed client expectations
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience in the Cyber industry with a track record of driving demand generation and driving successful sales
What Sets You Apart
- Preference for a Bachelor's degree

- Translating vision into actionable cyber managed services strategies for business growth
- Cultivating potential in emerging leaders through mentorship and complex sales coaching
- Promoting technological advances that improve client satisfaction and address emerging issues
- Developing innovative solutions and demonstrating thought leadership in professional services selling
- Excelling in strategic alliances, executive relationship building, and C-level client engagement
- Utilizing systemic thinking to understand industry structures, address market gaps, and overcome objections
- Building and sustaining long-term client relationships across Big 4, major U.S. firm, or cyber software environments
- Demonstrated success in individual contributor sales roles
- Thriving in unstructured and evolving environments while projecting executive presence

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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