Client Success Associate Jobs in Wisconsin (NOW HIRING)

Do you enjoy developing strong client relationships and creating meaningful partnerships?

As a Client Relations Associate, you'll serve as a key connection between our organization and corporate partners, helping cultivate and strengthen the relationships that make our transformative work-study program possible and create valuable opportunities for students.

JOB SUMMARY

As a member of the Corporate Work Study Program team, the Client Relations Associate will interact with students, school personnel, and business leaders to execute the transformative Cristo Rey Work Study Program model alongside Corporate Work Study staff. Managing the relationships between the students, school, and business partners and supporting the delivery of client services to partners is key to the effectiveness of the program as well as partner retention and engagement.

ESSENTIAL FUNCTIONS

• Manages and grows a portfolio of corporate partner accounts, ensuring positive and productive work study experience for students and partners. Ensure partner value and address needs.
• Maintains an excellent working relationship with the Executive Sponsor, supervisors and students placed in order to achieve the satisfaction and renewal rate results.
• Identifies opportunities for growth to include student internships, CWSP roles and new approaches to solving for employer needs via partnerships.
• Understands the mission which includes our students in CWSP roles and the longer term goal of having our employers access a pipeline of talent for permanent positions.
• Visits and communicates with partner companies to support joint initiatives.
• Understands "time and territory" management and adept at multitasking on projects.
• Represents Cristo Rey High School at various employer and professional networking events to promote and grow opportunities for CWSP. Utilize all channels of social media to promote and be an ambassador for the school.
• Works closely with the Student Relations team to address areas of concern with students including but not limited to performance and overall policy compliance.
• Coaches supervisors on how to best maximize the efficiency and performance of student-workers while simultaneously enriching student experience at the workplace.
• Leads and coordinates the monthly CWSP E-newsletter.
• Assists operations with preparation and processing of necessary paperwork, such as job descriptions, onboarding requirements, orientations and student performance evaluations.
• Encourages participation of employers in our school and CWSP events.
• Encourages students to participate in all activities that drive more value in further developing the employer partner relationships.
• Understands the CWSP priorities in the Strategic Plan at Cristo Rey and contributes towards those goals along with all duties assigned by CWSP leadership.
• Performs duties as assigned by CWSP leadership that are aligned with Job Summary, Position Description and Strategic Plan of the school.
• Utilizes the CRM system for all opportunities and documentation of client interactions.
• Designated backup for transportation and guest reception in times of need.

REQUIRED QUALIFICATIONS AND SKILLS:

• Bachelor's degree or higher;
• Excellent organizational, relationship management and administrative skills;
• Superior written and oral communication skills;
• Proficiency in Spanish desired;
• Superior initiative, resourcefulness, and organizational capabilities;
• Ability to work independently in a fast-paced environment; manage own time; territory management
• Experience with Salesforce/CRM, PowerSchool, Excel and Google suite.
• Flexibility and adaptability as Corporate Work Study Program operations develop;
• Commitment to the Mission and Values of Cristo Rey Jesuit Corporate Work Study Program;
• Desire to work with high school students and enthusiasm to further build positive school culture and community;
• Ability to work effectively as part of a team and efficiently as an individual
• Flexibility and adaptability as school operations develop
• Ability to communicate well with both Cristo Rey Jesuit students and parents
• Sensitivity to the ethnic, racial and religious backgrounds of the student body
• Ability to work flexible hours within a 40 hour work week as needed
• Valid driver's license; must be insurable with good driving record
• Physical Requirements - Ability to lift 25 lbs.

Cristo Rey Jesuit High School - Who We Are

Cristo Rey Jesuit High School is part of a national network of 41 high schools that transform urban education through a unique integration of college-prep academics, professional experience, and spiritual formation, with a focus on students of limited financial means. As a private, Catholic, Jesuit high school serving 450 students, Cristo Rey Jesuit's mission is to provide an affordable Catholic secondary education with a college-prep curriculum and a Corporate Work Study Program (CWSP) to prepare graduates for success in college, work, and life.

The Cristo Rey team believes that a sound intellect is only one important component of preparation for college and life. Through both their CWSP experience and intentional opportunities for character and spiritual growth within the school day, Cristo Rey students develop the work ethic, resilience, confidence, empathy, openness to growth, and commitment to justice that help ensure their long-term success and enable them to lead by example.

Cristo Rey Jesuit High School Milwaukee is an equal opportunity employer that provides equal employment opportunities to applicants without regard to race, ethnicity, religion, sex, or national origin.