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Client Success Associate Jobs in Milwaukee, WI (NOW HIRING)

Stifel

Client Service Associate - NR

Mequon, WI

$13 - $17.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and ...

Stifel

Client Service Associate - NR

Mequon, WI · On-site

$13 - $17.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Stifel

Client Service Associate - NR

Mequon, WI

$13 - $17.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Alphabe Insight Inc

Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

We foster a collaborative environment where ideas are valued, talent is developed, and success is shared. We are seeking a detail-oriented and client-focused Client Service Associate to join our ...

pitneybowes

Presort_Assoc 1

Brown Deer, WI · On-site

$16/hr

Presort Associate 1 Join our team and earn $16.00per hour! Pitney Bowes is nowhiring forDirect Hire ... Are passionate about client success. * Enjoy collaborating with others. * Strive to exceed ...

Drake and Associates

Client Experience Specialist

Mequon, WI

$15.75 - $19.75/hr

Drake & Associates is a growing financial planning firm focused on delivering exceptional guidance ... overall success and continued growth of the business, allowing our Financial Advisors to remain ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Milwaukee, WI

Client Success Associate information

See Milwaukee, WI salary details

$18.2K

$52.2K

$91.6K

How much do client success associate jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success associate in Milwaukee, WI is $52,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Milwaukee, WI? The most popular types of Client Success jobs in Milwaukee, WI are:
What are popular job titles related to Client Success Associate jobs in Milwaukee, WI? For Client Success Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Milwaukee, WI look for? The top searched job categories for Client Success Associate jobs in Milwaukee, WI are:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Milwaukee, WI as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 30% Part Time, 4% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,209 per year, or $25.1 per hour.

Client Experience Associate

Smart Systematic Recruiting

Burlington, WI • On-site

$55K - $70K/yr

Full-time

Posted 20 hours ago

Job description

Client Experience Associate

Renier Hotopp Law Offices, LLC

On-site| MondayFriday, 8:30 AM 5:00 PM

Full-Time| Compensation: Based on Experience

Build and Lead Client Experience in a Growing Family Law Firm

Renier Hotopp Law Offices is seeking aSenior Client Experience Associateto take ownership of the client journey and help strengthen our systems, communication, and collections processes.

This isnot an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.

If you have experience inclient success, account management, collections, or legal client services and youre comfortable having direct conversations about expectations and payments, this role is for you.

About the Firm:

Renier Hotopp Law Offices is a boutiqueWisconsin family law firmwith offices in Burlington and De Pere. We focus exclusively ondivorce, custody, and family law matters, providing compassionate guidance and results-driven representation.

Who You Are:

  • Confident and comfortable havingdirect conversations with clients
  • Able to stay composed when dealing withfrustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-mindedyou understand how client experience impactsrevenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:

  • High-impact role withgrowth potential
  • Collaborative and supportive team environment
  • Opportunity to helpbuild and improve a critical function within the firm
Responsibilities
  • Manage theclient experience from intake through active case stages
  • Serve as the primary point of contact forclient communication and support
  • Proactively follow up with clients to ensure clarity, satisfaction, and engagement
  • Handlebilling questions, collections, and payment follow-upswith confidence
  • De-escalate difficult situations and manageemotionally charged client interactions
  • Collaborate with attorneys and staff to ensure timely communication and case updates
  • Track all client activity and tasks inClio Manage (CRM/case management system)
  • Improve processes related toclient satisfaction, retention, and collections
  • ManageGoogle reviews and client feedback initiatives

What Success Looks Like:

  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increasedpositive reviews and client satisfaction scores
  • Improvedcollections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team
Qualifications

Required:

  • 3+ years of experience inclient success, customer success, account management, or client services
  • Experience handlingbilling, collections, or payment conversations
  • Ability to managedifficult or emotional client interactions professionally
  • Strong communication skills (empathetic, clear, and confident)
  • Highly organized with strong attention to detail
  • Experience usingCRM systems or case management software

Preferred:

  • Experience in alaw firm or legal environment (family law preferred)
  • Familiarity withClio Manage
  • Experience improving workflows, processes, or client experience systems
  • Background inprofessional services (legal, healthcare, financial services)
Compensation

$55,000 - $70,000/year

About Renier Hoptopp Law Offices, LLC

Renier Hotopp Law Offices, LLC is a Wisconsin family law firm dedicated exclusively to helping individuals and families navigate some of lifes most difficult transitions. With offices in De Pere and Burlington, our team represents clients throughout eastern Wisconsin in all types of Family Law matters.

We understand that family law cases are deeply personal moments that shape clients futures. Our attorneys combine strategic advocacy with genuine compassion, guiding clients through complex legal issues while remaining focused on protecting their families, finances, and long-term stability.

Our firm is built on a collaborative team model that allows the team to work closely together to deliver responsive service and strong results. At Renier Hotopp Law, we are committed to clear communication, thoughtful strategy, and powerful representation both inside and outside the courtroom.