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Client Success Associate Jobs in Arizona (NOW HIRING)

Broadridge

Senior Client Services Associate

Phoenix, AZ · On-site

$75K - $90K/yr

We are seeking a Sr Client Services Representative who will be responsible for managing a book of ... Disability Assistance We recognize that ensuring our long-term success means creating an ...

CapRock

Client Associate

Scottsdale, AZ · On-site

Client Associate Location: Livingston, NJ | Newport Beach, CA | Scottsdale, AZ Overview The Client ... This role is instrumental in maintaining strong client relationships and in the overall success of ...

UBS

Client Associate

Scottsdale, AZ · On-site

... success. We're dedicated to our craft and passionate about putting our people first, with new ... As a Client Associate, you'll play an important role in developing quality strategies customized to ...

Hackajob

Client Service Associate

Tempe, AZ · On-site

$14 - $19.50/hr

Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point ...

BizIQ

CRM & Marketing Coordinator

Phoenix, AZ · On-site

$16 - $18/hr

Partner closely with sales and client success to ensure clean handoffs, accurate CRM data, and a ... Associate's or Bachelor's degree a plus. PHYSICAL REQUIREMENTS * Prolonged periods sitting at a ...

JPMorgan Chase Bank, N.A.

Client Service Associate

Tempe, AZ · On-site

$14 - $19.50/hr

Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point ...

JP Morgan Chase

Client Service Associate

Tempe, AZ · On-site

$14.25 - $19.50/hr

Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Arizona

Client Success Associate information

See Arizona salary details

$17.2K

$49.4K

$86.7K

How much do client success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success associate in Arizona is $49,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Arizona?

The most popular types of Client Success jobs in Arizona are:

What are popular job titles related to Client Success Associate jobs in Arizona?

For Client Success Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Arizona look for?

The top searched job categories for Client Success Associate jobs in Arizona are:

What cities in Arizona are hiring for Client Success Associate jobs?

Cities in Arizona with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Arizona as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,382 per year, or $23.7 per hour.

Member Services Associate

United Defense Tactical - Scottsdale

Scottsdale, AZ • On-site

$18.50 - $23/hr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Welcome guests and members, handle inquiries, and assist with account support including memberships, billing, and training progression.

  • Manage the front desk operations such as check-in/check-out, directing visitors, answering calls, and maintaining a clean, organized lobby.

  • Use internal systems to maintain accurate records, follow procedures for member account management, and escalate issues when necessary.

Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Company parties

Member Services & Front Desk Associate
Location: United Defense Tactical – Scottsdale @udt_scottsdale
4848 E Cactus Rd, Suite 210, Scottsdale, AZ 85254

Compensation: $18.50–$23.00 per hour, based on experience
Schedule: 8-hour shifts; evening and weekend availability required
Employment type: [Full-time / Part-time / Both]
United Defense Tactical (UDT) is a premier reality-based tactical and firearms training facility in North Scottsdale. We help civilians, military personnel, and law-enforcement professionals build practical skills, confidence, and readiness.
We are looking for a highly organized, emotionally intelligent Member Services & Front Desk Associate to be the trusted first point of contact for our members and guests.
This is not a “smile and answer phones” front-desk role. You will help members navigate scheduling, training progression, billing questions, freezes, account changes, and occasional difficult conversations. The right person is warm and upbeat, but also precise, calm under pressure, skilled at de-escalation, and able to follow policy while making members feel heard.
What you’ll do:
Member service and account support

  • Welcome every guest and member with professionalism, warmth, and confidence—in person, by phone, text, and email.

  • Handle member questions related to memberships, class reservations, attendance, account updates, billing, freezes, cancellations, credits, and training progression.

  • Respond to concerns with empathy while accurately explaining UDT policies, agreements, schedules, and available options.

  • De-escalate frustrated member situations without making promises outside of approved policies or authority.

  • Document every meaningful member interaction, request, resolution, and follow-up clearly in the CRM and membership-management systems.

  • Recognize issues requiring leadership review—such as medical requests, disputes, refunds, chargebacks, contract questions, or exceptions—and escalate them quickly with complete notes and supporting records.

  • Follow up with members so requests do not fall through the cracks.
Front desk and facility operations

  • Own the front desk experience: check members in and out, direct visitors, answer calls, manage email inquiries, and maintain a clean, organized, welcoming lobby.

  • Support class bookings, reservations, waitlists, confirmations, and cancellations with accuracy.

  • Maintain accurate member profiles, waivers, payments, booking records, notes, and communication preferences.

  • Help members understand UDT’s handgun, rifle, shotgun, simulator, self-defense, and conditioning programs.

  • Coordinate closely with instructors, operations, sales, and leadership to ensure members receive timely, consistent information.

  • Complete day-to-day administrative tasks, including scanning, filing, record organization, supply upkeep, and basic reporting.

  • Protect confidential member, payment, and health-related information with discretion.
Systems and process discipline


  • Use GoHighLevel, ClubReady, email, phone, and internal systems to maintain reliable records and communication.

  • Follow established procedures for member agreements, billing, freezes, cancellations, credits, refunds, and escalation.

  • Identify recurring member issues or process gaps and bring practical improvement ideas to leadership.

  • Keep the front desk and member records “world-class”: clean, current, accurate, and prepared.
Within your first 90 days, you will be expected to:


  • Deliver prompt, accurate, and friendly responses across phone, email, and in-person communication.

  • Maintain thorough CRM and ClubReady notes on member requests and outcomes.

  • Confidently explain common membership policies without overpromising or creating confusion.

  • Handle difficult conversations calmly, preserve the member relationship where possible, and escalate the right issues early.

  • Keep bookings, payments, freezes, and account records accurate.

  • Become a dependable teammate who helps the facility run smoothly during busy training periods.
What we’re looking for

Required

  • High school diploma or equivalent.

  • At least 2 years of customer service, front desk, hospitality, member services, client success, reception, or administrative experience.

  • Proven ability to handle sensitive or difficult customer conversations with composure, professionalism, and good judgment.

  • Strong written communication skills. You can write clear, polished emails that are kind, accurate, and firm when necessary.

  • Strong verbal communication skills and a natural ability to make people feel welcome.

  • Excellent organization, follow-through, multitasking, and attention to detail.

  • Comfortable using computers, booking systems, email, phone systems, scanners, and Microsoft Office or Google Workspace.

  • Ability to follow written procedures, protect confidential information, and know when to escalate an issue rather than guess.

  • Comfort working in a firearms and tactical-training environment. Firearms experience is welcome but not required.

  • Availability for 8-hour shifts, including evenings and weekends.

Highly desired

  • Experience with GoHighLevel CRM.

  • Experience with ClubReady or a comparable fitness, studio, range, or membership-management platform.

  • Experience handling memberships, freezes, cancellations, payments, account changes, or recurring billing.

  • Experience in a gym, studio, hospitality, healthcare, training, range, or high-volume service environment.

  • Familiarity with Canva, Meta Business Suite, social media messaging, or member communications.

  • Interest in self-defense, firearms safety, fitness, preparedness, or tactical training.
You may be a great fit if you:


  • Stay calm when someone else is frustrated.

  • Can show empathy without abandoning policy or making commitments you cannot keep.

  • Take ownership: you document the issue, follow through, and close the loop.

  • Understand that accurate notes and clean records protect both the member and the business.

  • Enjoy helping people find solutions.

  • Bring high energy without becoming reactive or disorganized.

  • Believe a difficult interaction can still end with a member feeling respected.
Why UDT


  • Competitive pay: $18.50–$23.00 per hour, based on experience.

  • Employee discounts on UDT training and gear.

  • Opportunities to learn practical self-defense and tactical skills.

  • A mission-driven environment built around personal empowerment.

  • A close-knit team that values initiative, professionalism, and personal growth.

  • The opportunity to make a real difference in how members experience UDT.
Our values


  • Don’t make excuses—make it happen.

  • Serve selflessly with the highest integrity.

  • Show up with positivity, high energy, and excitement.

  • UDT is world-class—operate like it in all you do.

  • Be organized. Be clean. Be prepared.

  • Keep calm and respect others.

  • Educate and execute—but above all, empower.

Please submit a resume and a short note explaining why you would be a strong fit for a member-facing role that combines hospitality, systems accuracy, and difficult-conversation skills.
In your note, please answer:

  1. Tell us about a time you helped resolve a frustrated customer or member situation.

  2. What CRM, booking, billing, or membership-management systems have you used?

  3. What does excellent member service look like when you need to enforce a policy the member does not like?

United Defense Tactical is an equal opportunity employer. We hire based on job-related qualifications, experience, and ability to perform the role.