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Client Success Associate Jobs in Gilbert, AZ (NOW HIRING)

Bakertilly

Client Success Associate

Scottsdale, AZ

In the role of a hybrid Client Success Associate this individual will be responsible for the overall satisfaction and coordination of services for a particular group of clients. This includes the ...

Baker Tilly

Client Success Associate

Scottsdale, AZ

In the role of a hybrid Client Success Associate this individual will be responsible for the overall satisfaction and coordination of services for a particular group of clients. This includes the ...

Baker Tilly

Client Success Associate

Scottsdale, AZ · On-site

In the role of a hybrid Client Success Associate this individual will be responsible for the overall satisfaction and coordination of services for a particular group of clients. This includes the ...

Sendoso

Customer Success Associate

Phoenix, AZ · Remote

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Build, own, and execute client success and engagement plans * Leverage Customer Success technology ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Build, own, and execute client success and engagement plans * Leverage Customer Success technology ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Build, own, and execute client success and engagement plans * Leverage Customer Success technology ...

Canyon GBS

Product Success Associate

Mesa, AZ · On-site +1

$65K - $70K/yr

Canyon GBS is seeking a Product Success Associate to support customer-facing product education ... Reporting to the Marketing Manager, this role partners closely with the product, sales, and client ...

Canyon GBS

Product Success Associate

Mesa, AZ

$65K - $70K/yr

Canyon GBS is seeking a Product Success Associate to support customer-facing product education ... Reporting to the Marketing Manager, this role partners closely with the product, sales, and client ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Gilbert, AZ

Client Success Associate information

See Gilbert, AZ salary details

$18.4K

$52.8K

$92.7K

How much do client success associate jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success associate in Gilbert, AZ is $52,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Gilbert, AZ? The most popular types of Client Success jobs in Gilbert, AZ are:
What are popular job titles related to Client Success Associate jobs in Gilbert, AZ? For Client Success Associate jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Gilbert, AZ look for? The top searched job categories for Client Success Associate jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Client Success Associate jobs? Cities near Gilbert, AZ with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Gilbert, AZ as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $52,822 per year, or $25.4 per hour.
Client Success Associate

Client Success Associate

Baker Tilly

Paradise Valley, AZ

Other

Posted 21 days ago

Baker Tilly rating

8.6

Company rating: 8.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

5th of 17 rated bookkeepers and accountants

Job description

Client Success Associate

In the role of a hybrid Client Success Associate this individual will be responsible for the overall satisfaction and coordination of services for a particular group of clients. This includes the positioning of new services and solutions for client consideration. This role will also serve as the main Point of Contact for any operational or escalation-related matters. The CSM will align closely with fellow Baker Tilly professionals across multiple service lines in architecting value for the business and its stakeholders.

You will enjoy this role if:

  • You have a strong passion and desire to understand client challenges and position key Advantage and firm services to meet the clients' current challenges.
  • You enjoy building strong relationships with clients and getting to know them
  • You like to serve as a business advisor and trusted sounding board for clients
  • You are motivated to help your client proactively identify their needs and propose solutions to help grow their business
  • You enjoy building internal relationships that will help a clients' business thrive. By partnering with internal colleagues in Client Accounting Services, Vantagen, Digital, Private Wealth, Tax, and/or others you will help coordinate timely delivery of solutions across service lines.
  • You will have an opportunity to:
  • Build and maintain strong relationships with clients that include ensuring an efficient onboarding process, ongoing training, escalated issue management, continued evaluation of Baker Tilly success thru managing current services and future offerings (70% - proactive client relation building)
  • Communicate client needs or concerns to the appropriate Baker Tilly person and ensure timely resolution
  • Closely partner with internal colleagues to share clients' business needs and identify potential new opportunity to expand the clients' portfolio of Baker Tilly solutions/products
  • Support marketing and sales teams with information and/or share information with clients
  • Utilize data and metrics to facilitate a client business review
  • Help shape the strategy and direction of the client relationship through research and analysis (e.g., revenue, market and competitive trends, and customer insights).

Successful candidates will have:

  • Bachelor's degree in related field preferred or 5 years of relevant experience in lieu of degree
  • 1+ years of experience in Client Success or Account Management
  • Knowledge of Salesforce preferred
  • Proven success in growing and maintaining client accounts
  • Demonstrated ability to manage difficult conversations and help provide resolutions

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