ZipRecruiter

Log In

1

Client Success Associate Jobs in Alabama (NOW HIRING)

Jackson Hewitt

Client Service Associate

Decatur, AL

$10 - $12/hr

Seasonal Client Service Associate At Jackson Hewitt, and its Franchisees, we provide an invaluable ... The role you play is critical to our success and together we are "Working Hard for the Hardest ...

WHITMAN PARTNERS INC

Client Partner

Mobile, AL · On-site

Develop portfolio manager staff or associate client partner staff to ensure best practices, quality ... We enhance the careers of Directors of Surgical Services and contribute to the success of hospital ...

S&A Group

Client Services Associate

Birmingham, AL · On-site

Advanced commissions (paid daily upon approval) High commission rates (70% - 117%) Residual income - build long-term wealth Income Achievement Ring - recognize your success State licensing fee fully ...

TalentLink Solutions

Client Service Associate

Birmingham, AL

$13.50 - $18.75/hr

The success of our firm is driven by three principles; to provide peace of mind, to be available to ... Our firm is looking to hire a Client Service Associate to support our advisory team, create and ...

TalentLink Solutions

Client Service Associate

Birmingham, AL · On-site

$12.50 - $17.25/hr

The success of our firm is driven by three principles; to provide peace of mind, to be available to ... Our firm is looking to hire a Client Service Associate to support our advisory team, create and ...

Surge Staffing

Talent Advisor (Sales Focused)

Mobile, AL · On-site

$18 - $23/hr

... associates while contributing directly to branch sales growth. This role combines customer relationship management, client retention, workforce support, and sales development . Success in this ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Alabama

Client Success Associate information

See Alabama salary details

$16.8K

$48K

$84.3K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in Alabama is $48,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Alabama? The most popular types of Client Success jobs in Alabama are:
What are popular job titles related to Client Success Associate jobs in Alabama? For Client Success Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Alabama look for? The top searched job categories for Client Success Associate jobs in Alabama are:
What cities in Alabama are hiring for Client Success Associate jobs? Cities in Alabama with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Alabama as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,030 per year, or $23.1 per hour.
Commercial P&C Opportunities (Birmingham)

Commercial P&C Opportunities (Birmingham)

Lockton Companies

Birmingham, AL • Hybrid

Other

PTO

Posted 19 days ago

Lockton rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

132nd of 260 rated insurance

Job description

Lockton is growing!  We are currently seeking out top talent to join our Birmingham Commercial Account Team!  Account Teams are focused on building and maintaining long-term relationships by offering innovative insurance solutions with a personalized service approach for every Client!  Whether you are new to the insurance industry or well-versed in Commercial Lines account management, we want to talk to YOU!

Why Join Lockton?

In addition to the competitive pay, generous paid time off, comprehensive benefit options, and we can't forget about the opportunity to receive a Rolex at your 10-year anniversary, Lockton offers a unique experience for all Associates.  As a privately owned organization, we are not driven by the quarterly pressure from the financial markets.  This kind of independence frees us to always act in the best interest of our Clients and Associates; creating a completely different dynamic, one that is focused on your success.

We have received several industry leading awards, which are a reflection of Lockton's exceptional Associates and Producers, who continue to deliver creative and innovative solutions for our clients and making a positive difference in their local communities.

  • America's Best Large Employers (Forbes Top 100)
  • Best Employers for Diversity (Forbes)
  • Best Places to Work (Business Insurance) - 13 years in a row
  • U.S. Best Managed Company (Deloitte and The Wall Street Journal)

Who Are We Hiring?

Account Executives - High level responsibility for client success and relationships, renewal business, and conduit of information between the Client and Lockton.  Core skills include: professional communication, adaptability, business acumen, analytical thinking ability.  Requires a minimum of 5 years of commercial lines experience.

Account Managers - Heartbeat of the team, ensuring Account Team and Client needs/expectations are met.  Core skills include: attention to detail, goal-driven, effective communication, customer service.  Requires 1-4 years of commercial lines experience.

Account Services Administrators - Task-driven role assisting with the day-to-day administrative functions of service operations.  Core skills include: high initiative, ability to multi-task, eagerness to learn and grow your insurance knowledge. This is an entry level position with opportunity to advance within our defined career path.

#LI-Hybrid

Interested in joining our team?  Come to Lockton for the job but stay for the people - Apply today!

 #LI-DNI

Additional Information

What Lockton employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply