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Client Success Associate Jobs in Birmingham, AL (NOW HIRING)

Stifel

Client Service Associate - NR

Tuscaloosa, AL · On-site

$12 - $16.50/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Carr, Riggs & Ingram

Senior Associate, Audit

Birmingham, AL · On-site

$75K - $93K/yr

SENIOR ASSOCIATE, AUDIT At Carr, Riggs & Ingram, your career path is just that-yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

Pwc

SAP Program Manager- Senior Associate

Birmingham, AL · On-site

$77K - $202K/yr

As a Senior Associate, you will focus on building meaningful client connections and learning how to ... Your ability to interpret data and inform insights will be crucial in driving client success and ...

Allied Universal

Client Portfolio Manager

Birmingham, AL · On-site

$89K - $95K/yr

To support and ensure success in this role, we provide a comprehensive, week-long management ... Associate's degree in criminal justice, business or a related field with three (3) years of ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Birmingham, AL

Client Success Associate information

See Birmingham, AL salary details

$17.3K

$49.7K

$87.2K

How much do client success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success associate in Birmingham, AL is $49,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Birmingham, AL?

The most popular types of Client Success jobs in Birmingham, AL are:

What job categories do people searching Client Success Associate jobs in Birmingham, AL look for?

The top searched job categories for Client Success Associate jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Client Success Associate jobs?

Cities near Birmingham, AL with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,663 per year, or $23.9 per hour.

Brand Engagement Associate

WHITEBOARD BD

Birmingham, AL • On-site

Other

Posted 7 days ago

Job description

Brand Engagement Associate (Face-to-Face Sales & Customer Engagement)

About Whiteboard BD


At Whiteboard BD, we help brands connect with customers through impactful face-to-face marketing, customer engagement, and sales campaigns. We believe meaningful conversations create lasting impressions, and we're looking for energetic individuals who enjoy working with people and delivering exceptional customer experiences.


The Role

As a Brand Engagement Associate, you'll represent a portfolio of exciting brands at live events, retail activations, and promotional campaigns throughout the Birmingham area. This is a customer-facing role that combines relationship building, brand representation, and sales, giving you the opportunity to make a real impact while developing valuable business skills.


What You'll Do

  • Represent client brands professionally at events, activations, and in-person campaigns.
  • Engage with customers through friendly, face-to-face conversations.
  • Educate customers about products and services while identifying sales opportunities.
  • Build strong relationships that create positive brand experiences.
  • Work closely with a collaborative, high-performing team to achieve campaign goals.
  • Gather customer insights and campaign feedback to help clients improve performance.


What We Offer

  • Weekly pay plus performance-based bonuses and incentives.
  • Ongoing training and professional development.
  • Clear progression opportunities into Team Leadership, Account Management, or Client Success roles.
  • A supportive, collaborative, and inclusive team culture.
  • Hands-on experience in sales, business development, customer engagement, and brand strategy.


We're Looking For Someone Who Is

  • A confident communicator with excellent people skills.
  • Positive, self-motivated, and eager to learn.
  • Comfortable working in fast-paced, customer-facing environments.
  • Goal-oriented and enjoys achieving individual and team targets.
  • Reliable, professional, and passionate about creating great customer experiences.


No previous experience? That's okay. We provide full training, so if you have a positive attitude, strong work ethic, and enjoy working with people, we'd love to hear from you.


Apply