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Client Success Associate Jobs in Birmingham, AL (NOW HIRING)

General Informatics

Associate Engineer

Birmingham, AL

VPN client support * Wi-Fi connectivity Required Qualifications * High school diploma or equivalent ... Knowledge of IT security best practices Success Metrics * Timesheets are accurate and submitted on ...

New

General Informatics

Associate Engineer

Birmingham, AL · On-site

VPN client support * Wi-Fi connectivity Required Qualifications * High school diploma or equivalent ... Knowledge of IT security best practices Success Metrics * Timesheets are accurate and submitted on ...

McCalla Raymer Leibert Pierce, LLP

Be Seen First

Associate Attorney, Foreclosure

Birmingham, AL · On-site

$85K - $125K/yr

... success, predictable results and credibility. * Update internal and external case management ... Communicate clearly and timely in client systems * Will perform other duties and responsibilities ...

Pwc

Oracle EPM - Senior Associate

Birmingham, AL

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... success as a team member, identifying and addressing client needs: building relationships with ...

Pwc

Senior Associate - Oracle SCM

Birmingham, AL · On-site

$77K - $202K/yr

As a Senior Associate, you will focus on building meaningful client connections and learning how to ... and success of client engagements. Responsibilities - Analyzing client needs to implement Oracle ...

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Showing results 41-60

All JobsClient Success Associate JobsClient Success Associate Jobs in Birmingham, AL

Client Success Associate information

See Birmingham, AL salary details

$17.3K

$49.7K

$87.2K

How much do client success associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success associate in Birmingham, AL is $49,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Birmingham, AL? The most popular types of Client Success jobs in Birmingham, AL are:
What are popular job titles related to Client Success Associate jobs in Birmingham, AL? For Client Success Associate jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Birmingham, AL look for? The top searched job categories for Client Success Associate jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Client Success Associate jobs? Cities near Birmingham, AL with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,663 per year, or $23.9 per hour.

Business Development-"Client Executive"

Kimmel & Associates

Birmingham, AL

$175K - $225K/yr

Full-time

Re-posted 21 days ago

Job description

About the Company

Based in Birmingham, AL, the company is a leading construction company delivering complex, high-profile projects across multiple market sectors throughout the Southeast. The company specializes in innovative construction solutions for clients in mission-critical and commercial environments, with project experience that includes data centers, healthcare facilities, financial institutions, commercial developments, and other large-scale construction projects.

With a strong reputation for quality, client service, and execution, the company continues to expand its presence across a five-state region and is seeking an accomplished business development professional to help drive strategic growth.

About the Position

The company is seeking a seasoned Business Development - Client Executive to lead growth initiatives and strengthen key client relationships in their Birmingham AL office. This highly visible position combines strategic business development with account management responsibilities, serving as both a hunter and a farmer within the organization.

Approximately 50% of the role will focus on identifying, pursuing, and securing new business opportunities, while the remaining 50% will be dedicated to cultivating, expanding, and maintaining relationships with existing clients and strategic partners.

The ideal candidate will possess a deep understanding of the construction industry, strong relationship-building skills, and a proven track record of generating revenue through both new client acquisition and account growth.

Key Responsibilities

  • Develop and execute strategic business development plans to support company growth objectives.
  • Identify, pursue, and secure new project opportunities across targeted market sectors.
  • Build and maintain relationships with owners, developers, architects, engineers, consultants, and key industry stakeholders.
  • Manage and expand existing client accounts, ensuring exceptional service and long-term partnership growth.
  • Lead client engagement efforts throughout the sales cycle, from opportunity identification through contract award.
  • Collaborate with operations, preconstruction, and executive leadership teams to develop winning pursuit strategies.
  • Maintain a strong market presence through networking, industry events, and professional associations.
  • Monitor market trends, competitive activity, and emerging opportunities within the region.
  • Serve as a trusted advisor to clients and strategic partners.

Requirements

  • 10-15 years of progressive business development experience within the construction industry.
  • Demonstrated success generating new business and managing strategic client relationships.
  • Strong network of industry contacts and decision-makers within commercial construction markets.
  • Experience working on projects such as:
    • Data Centers
    • Healthcare Facilities
    • Banking/Financial Institutions
    • Commercial Construction Projects
  • Construction-related degree preferred but not required.
  • Equivalent industry experience will be strongly considered.
  • Must be in or able to relocate to the Birmingham area

Benefits

Compensation

  • Base Salary: $175,000 - $225,000
  • Performance-Based Bonus Opportunity

Additional Benefits

  • Comprehensive benefits package
  • Relocation assistance available
  • Opportunity to join a growing and respected construction organization
  • Significant impact on regional growth strategy
  • Executive-level visibility and career advancement opportunities
Employment Type: FULL_TIME
Kimmel & Associates logo

About Kimmel & Associates

Sourced by ZipRecruiter

Kimmel & Associates, based in Asheville, NC, US, is recognized as the premier leader in the executive search and recruitment industry. The company, in operation since 1981, serves numerous industries including construction, supply chain, waste, and recycling, specialty contractors, and private equity. Utilizing their exceptional knowledge and robust industry connections, they assist clients by filling crucial executive and managerial roles that directly impact business performance and growth. The company is guided by a strong corporate philosophy centered on respect, listening, humility, and continuous improvement. Their mission is to foster enduring relationships and to help industries thrive by connecting the brightest talent with superior companies.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Asheville, NC, US

Year founded

1981

Social media

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