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Client Success Analyst Jobs in Raleigh, NC (NOW HIRING)

Strive Health

Sr. Analyst, Actuarial

Raleigh, NC · On-site

$85K - $104K/yr

If the data is not complete and accurate, the Senior Analyst will quantify the impact of imperfect ... Partner with key stakeholders across Strive's Finance, Client Success, and Growth functions to ...

Chghealthcare

Client Executive

Raleigh, NC

$72K/yr

Proven success in development and growth of large enterprise accounts * Proven, successful track ... Analyze business trends/indicators and create successful business plans We believe in fair ...

Acxiom

Expert Services Partner

Raleigh, NC · On-site

Communicate clearly across stakeholders and influence internal priorities to support client success ... Solid analytical, problem solving, and decision-making skills * Strong written and verbal ...

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Advyzon

Trading Analyst - North Hills, NC

Raleigh, NC · On-site

About the RoleAdvyzon is looking for a Trading Analyst to support financial advisory firms using ... Work on a collaborative client success team that partners closely with Product, Engineering ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Raleigh, NC

Client Success Analyst information

See Raleigh, NC salary details

$15

$22

$35

How much do client success analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client success analyst in Raleigh, NC is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.72 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Raleigh, NC? For Client Success Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Raleigh, NC look for? The top searched job categories for Client Success Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Analyst jobs? Cities near Raleigh, NC with the most Client Success Analyst job openings:
Client Success Analyst jobs near you
Sr. Analyst, Actuarial

Sr. Analyst, Actuarial

Strive Health

Raleigh, NC • On-site

$85K - $104K/yr

Other

Re-posted 16 days ago

Job description

What You'll Do 

The main function of this role will be to review data received from Strive clients and determine if the data is complete and accurate. If the data is not complete and accurate, the Senior Analyst will quantify the impact of imperfect data and work with the client to resolve the issues. This role will report to the Sr. Director, Actuarial. We offer a competitive Actuarial Study Program designed to help you succeed, including exam fee support, study resources, and rewards for passing exams and achieving actuarial credentials.

The Day to Day 

  • Review contracts to find instances of client non-compliance, and quantify the value of said non-compliance
  • Audit the data we receive for our risk partnerships and ensure completeness and accuracy
  • Review material changes impacting risk settlements and quantify the impact 
  • Communicate instances of non-compliance to internal and external stakeholders
  • Partner with key stakeholders across Strive's Finance, Client Success, and Growth functions to identify data-driven opportunities to add value to existing and potential partners.
  • Present models and delivers insights/expertise to a diverse audience and communicates analyses and results to internal and external partners. 

Minimum Qualifications 

  • Bachelor's degree in Mathematics, Statistics, or related field.
  • 2+ years experience in Actuarial services, Healthcare Economics, or related field.
  • Minimum three completed actuarial exams
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.  
  • Ability to travel and be onsite to meet business needs. 

Preferred Qualifications 

  • Experience applying or reviewing medical claim grouper logic
  • Strong oral and written communication skills.
  • Experience in value-based care preferred.
  • Experience with CMS shared savings programs strongly preferred.
  • Experience in Commercial, Medicaid or Medicare analysis.
  • Experience using advanced Microsoft Excel functions and SQL.

Annual Salary Range: $85,500 - $104,000.  This position is also eligible for a target annual bonus of 10%

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