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Client Success Analyst Jobs in Raleigh, NC (NOW HIRING)

Public Consulting Group

Client Service Associate 1

Raleigh, NC · On-site

$14 - $19.50/hr

Client Success Associates are integral members of PCG's Northwest Education Team; the specific ... Analytical skills, including the ability to analyze and organize data. * Ability to manage time to ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Raleigh, NC

Client Success Analyst information

See Raleigh, NC salary details

$16

$24

$38

How much do client success analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client success analyst in Raleigh, NC is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.03 per hour, depending on experience, location, and employer.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Raleigh, NC? For Client Success Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Raleigh, NC look for? The top searched job categories for Client Success Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Analyst jobs? Cities near Raleigh, NC with the most Client Success Analyst job openings:
Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,759 per year, or $24.9 per hour.

Board Certified Behavior Analyst (BCBA) - Hybrid

Kennedy ABA

Raleigh, NC • Hybrid

$85 - $110/hr

Other

Re-posted 15 days ago

Job description

Opportunity for Board Certified Behavior Analyst (BCBA)!

Kennedy ABA is looking for an experienced Remote Board Certified Behavior Analyst (BCBA) to join our team! We are a passionate ABA company dedicated to transforming lives through evidence-based practices. Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analysts (BCBAs) thrive in our supportive environment and commitment to professional development and making an impact in kids’ lives!


Compensation and Schedule:

  • Pay Range: $85 - $100/hour depending on experience

  • Shifts: Flexible, based on your availability. Some evenings may be required

  • Location: Remote

Board Certified Behavior Analyst (BCBA) Benefits:

  • Bonus Opportunities

  • Competitive Hourly Rate with Performance Bonuses

  • Professional Development Stipends

  • Flexible Schedules

  • Career Advancement Opportunities

Hybrid Board Certified Behavior Analyst (BCBA) Duties and Responsibilities:

  • Develop and oversee individualized ABA treatment plans remotely.

  • Supervise RBTs and provide ongoing training and support.

  • Conduct assessments and adjust treatment goals as needed.

  • Collaborate with families and multidisciplinary teams to ensure client success.

  • Maintain compliance with ethical and regulatory standards.

Board Certified Behavior Analyst (BCBA) Skills and Qualifications:

  • Current Board-Certified Behavior Analyst (BCBA) certification required.

  • NC License required.

  • Experience supervising RBTs and implementing ABA programs remotely.

  • Strong leadership, organizational, and interpersonal skills.

  • Passion for making a meaningful difference in clients' lives.

Take the next step in making a meaningful difference as a Board Certified Behavior Analyst (BCBA)! Apply Today!