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Client Success Analyst Jobs in Oregon (NOW HIRING)

Shift Technology

Customer Success Manager - P&C Claims

OR · On-site +1

Drive client retention and growth by proactively understanding client goals, measuring success, and ... Ability to analyze raw data and KPIs to extract actionable insights and inform decisions PREFERRED ...

DEPT

Associate Director, Client Partner

OR · On-site +1

... for shared success. * Define channel mix and budget allocations by channel * Possess a deep ... Analytics, Creative, SEO/CRO and have a strategic perspective on how/when to utilize various ...

Autodesk

Business Customer Success Manager

Portland, OR · On-site

$72K - $128K/yr

... Client Services, serving as the voice of the customer and ensuring long-term customer health ... Familiarity with usage analytics, health metrics, and value realization reporting * Experience ...

New

Simplistic, LLC

Senior Retention Marketing Specialist

OR · On-site +1

$75K - $95K/yr

Champion client success by crafting tailored retention marketing strategies that drive business results. * Analyze customer and campaign data to uncover strategic opportunities and guide marketing ...

YipitData (Alternative)

Sales Associate - Investor

OR · On-site +1

$110K/yr

YipitData is the leading market research and analytics firm for the disruptive economy and most ... You'll directly impact revenue growth and client success * Rapid Growth: We compress years of ...

YipitData

Sales Associate - Investor

OR · On-site +1

$110K/yr

YipitData is the leading market research and analytics firm for the disruptive economy and most ... You'll directly impact revenue growth and client success * Rapid Growth: We compress years of ...

Pwc

MDM Senior Architect-Senior Manager

Portland, OR · On-site

$124K - $280K/yr

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Kobie Marketing

Director, Client Services

Portland, OR · On-site

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

Medium

Director, Client Services

Portland, OR · On-site

$100 - $130/hr

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

Vestmark, Inc.

Portfolio Manager

OR · On-site +1

... analysis * Work closely with trading, client service, operations to improve portfolio management efficiency, maximize investment outcome and ensure client success * Collaborate with internal ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · On-site +1

$125K - $150K/yr

As a Growth Customer Success Manager, you'll be responsible for retaining and growing 40-60 mid-market accounts by building strong customer relationships, increasing satisfaction, and driving product ...

Autodesk

Business Customer Success Manager

Portland, OR · On-site

$72K - $128K/yr

... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Familiarity with usage analytics, health metrics, and value realization reporting * Experience ...

New

Pacvue

Associate Account Director, Retail Media

OR · On-site +1

... drive client success. This role is designed for someone passionate about retail media and ... The ideal candidate combines exceptional analytical skills with creative problem-solving, enabling ...

Lively

Technical Customer Success Manager

OR · On-site +1

... help analyze and triage issues as they arise. * Write and manage technical documentation for ... Skills & Experience * 2+ years of client facing experience. * Exceptional level of customer support ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Oregon

Client Success Analyst information

See Oregon salary details

$18

$27

$41

How much do client success analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success analyst in Oregon is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $30.48 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Oregon?

For Client Success Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Oregon look for?

The top searched job categories for Client Success Analyst jobs in Oregon are:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $56,299 per year, or $27.1 per hour.

Customer Success Manager - P&C Claims

Shift Technology

OR • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

YOUR ROLE

  • Customer Success teams are absolutely key to Shift's future success as they engage our clients to drive adoption and demonstrate ongoing value. 
  • This critical function is responsible for onboarding new clients by engaging executives (Claims Director, Head of Fraud, CIO, etc.) in the launch of our solutions, establishing success criteria, driving ongoing adoption, and managing renewals.  
  • You will work with the rest of the Shift organization to uncover new ways to integrate Shift solutions into client processes and to help improve our products.
  • As a Customer Success Manager, you will be responsible for working closely with various internal and external teams. You will focus on helping our clients' Anti-Fraud, Claims and Underwriting departments with advice and guidance, and on ensuring our solutions are successfully implemented to deliver value.

YOUR RESPONSIBILITIES

  • Lead and coordinate successful rollouts of Shift solutions, including preparing and sharing launch materials, creating or adapting workflows, generating rollout ideas, training end users, and attending launch events (virtual or in person)
  • Coordinate resources across Shift (subject-matter experts, technical support, engineering, etc.) to resolve client issues and meet delivery commitments
  • Assess clients' Anti-Fraud, Claims and Underwriting management strategies and recommend ways Shift products can improve outcomes through increased adoption or configuration changes
  • Provide performance updates to project teams and executive-level client leaders (regular business reviews or summaries) focused on adoption trends, business impact, risk areas, and next steps for deeper engagement
  • Drive client retention and growth by proactively understanding client goals, measuring success, and recommending solutions that increase value and renewals
  • Act as the voice of the customer by collecting feedback on the customer experience, and product functionality, and communicating prioritized insights to Shift leadership teams
  • Identify and cultivate client advocacy opportunities (testimonials, case studies, references, speaking opportunities) and manage the process to secure them

YOU'VE GOT WHAT IT TAKES IF YOU HAVE

  • Minimum 4 years of experience in insurance fraud detection and at least 2 years of experience leading teams or projects/initiatives. 
  • Demonstrated experience leading client meetings with participants ranging from front-line staff to Vice Presidents or other senior leaders
  • Experience demoing solutions, collaborating with external partners, contributing ideas to improve existing products, and proposing new solution concepts; familiarity with current P&C insurance trends
  • Excellent oral, written, and non-verbal communication skills; ability to simplify complex topics, tailor messages to different audiences, and deliver memorable presentations using storytelling
  • Practical experience managing projects end-to-end (planning, coordinating resources, tracking progress, and delivering outcomes)
  • Ability to analyze raw data and KPIs to extract actionable insights and inform decisions

PREFERRED EXPERIENCES AND SKILLS

  • Experience creating or modifying operational workflows to improve efficiency or outcomes
  • Ability to build strong client relationships and act as a trusted advisor to influence strategy and adoption
  • Prior experience in the insurance industry (P&C or relevant lines)
  • At least 3 years of proven experience managing accounts at a SaaS company
  • Experience leading end-to-end software implementations in a SaaS environment (requirements, configuration, testing, training, go-live, and post-launch support)
  • Demonstrated ability to manage several client accounts at once, prioritizing workload and delivering consistently across them
  • Experience partnering closely with Delivery teams and Data Science-coordinating deliverables and driving outcomes jointly

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