Data analysis and reporting * Organization and time management * Professional communication and presentation skills
Data analysis and reporting * Organization and time management * Professional communication and presentation skills
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group ... Uses data dashboards, analytics, and structured workflows to prioritize activities and maximize ...
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group ... Uses data dashboards, analytics, and structured workflows to prioritize activities and maximize ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
As a Customer Success Manager II (CSM II) at Cordance, you will manage a portfolio of mid to large ... Business and Analytical Acumen: Connects customer data, health metrics, and product usage to ...
Data, Reporting & Performance Management * Own and drive gross and net revenue retention across the ... Analyze systemic risks and performance trends, translating insights into process improvements ...
Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Maintain accurate customer data and account plans using CRM and customer success tools. * Use AI and analytics to identify trends, prioritize work, and improve customer outcomes. We're Excited About ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Maintain accurate customer data and account plans using CRM and customer success tools. * Use AI and analytics to identify trends, prioritize work, and improve customer outcomes. We're Excited About ...
Customer Success Manager
Lake Oswego, OR · On-site
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
Customer Success Manager
Lake Oswego, OR · On-site
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...
Customer Success Manager
$85K - $95K/yr
... analytics platforms preferred (ex. Gainsight, ChurnZero) - Experience with Salesforce and/or Gong ... data-driven with a commitment to reporting on customer usage, adoption, support tickets ...
Customer Success Manager
$85K - $95K/yr
... analytics platforms preferred (ex. Gainsight, ChurnZero) - Experience with Salesforce and/or Gong ... data-driven with a commitment to reporting on customer usage, adoption, support tickets ...
Manager, Customer Success
OR · On-site +1
Background in data science, analytics, or open-source communities * Experience with on-prem and ... Drive consistent execution of core customer success activities across your team's portfolio
Manager, Customer Success
OR · On-site +1
Background in data science, analytics, or open-source communities * Experience with on-prem and ... Drive consistent execution of core customer success activities across your team's portfolio
Customer Success Manager
OR · Remote
$70K - $78K/yr
Monitor customer health scores and usage data to proactively identify at-risk accounts and ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
Customer Success Manager
OR · Remote
$70K - $78K/yr
Monitor customer health scores and usage data to proactively identify at-risk accounts and ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
Customer Success Specialist
Canby, OR · On-site
Customer Success Specialist Department: Sales / Marketing Employment Type: Full Time Location: US ... Analyze customer communications, feedback, and benchmark data; launch and/or support initiatives to ...
Customer Success Specialist
Canby, OR · On-site
Customer Success Specialist Department: Sales / Marketing Employment Type: Full Time Location: US ... Analyze customer communications, feedback, and benchmark data; launch and/or support initiatives to ...
OR · On-site
About the Team The Customer Success Team is focused on helping Enterprise customers explore what ... analyzing data, and find satisfaction in iterating on and improving processes What you'll do
... analytics, reports and KPIs - Solicit references, referrals, and testimonials from customers ... new concepts quickly Data driven with appreciation of organization and process Additional ...
... analytics, reports and KPIs - Solicit references, referrals, and testimonials from customers ... new concepts quickly Data driven with appreciation of organization and process Additional ...
Customer Success Manager
OR · On-site
... analytics, reports and KPIs - Solicit references, referrals, and testimonials from customers ... new concepts quickly Data driven with appreciation of organization and process Additional ...
Customer Success Manager
OR · On-site
... analytics, reports and KPIs - Solicit references, referrals, and testimonials from customers ... new concepts quickly Data driven with appreciation of organization and process Additional ...
Leverage customer insights and analytics to identify trends and opportunities to guide customer success efforts. * Establish and refine KPIs to measure team performance, utilizing data-driven ...
Leverage customer insights and analytics to identify trends and opportunities to guide customer success efforts. * Establish and refine KPIs to measure team performance, utilizing data-driven ...
OR · On-site
Use product knowledge, customer conversations, usage data, and business context to identify ... Success role (Customer Success, Account Management, or similar) in a SaaS environment
OR · On-site
Use product knowledge, customer conversations, usage data, and business context to identify ... Success role (Customer Success, Account Management, or similar) in a SaaS environment
OR · On-site
$75K - $85K/yr
Use product knowledge, customer conversations, usage data, and business context to identify ... Success role (Customer Success, Account Management, or similar) in a SaaS environment
OR · On-site
$75K - $85K/yr
Use product knowledge, customer conversations, usage data, and business context to identify ... Success role (Customer Success, Account Management, or similar) in a SaaS environment
Monitor and analyze system performance data, developKPIsand reporting insights, deliver root cause ... Facilitate customer meetings, workshops, and reviews-both virtually and onsite-to drive alignment ...
OR · On-site
$120K - $135K/yr
Analyzing customer data such as support cases, survey responses, and renewal behaviors to identify ... Developing and delivering "success plans" that identify technical stakeholders, milestones, metrics ...
OR · On-site
$120K - $135K/yr
Analyzing customer data such as support cases, survey responses, and renewal behaviors to identify ... Developing and delivering "success plans" that identify technical stakeholders, milestones, metrics ...
Customer Success Data Analyst information
See Oregon salary details
$35.9K - $45.8K
4% of jobs
$45.8K - $55.6K
7% of jobs
$55.6K - $65.4K
13% of jobs
$65.9K is the 25th percentile. Wages below this are outliers.
$65.4K - $75.2K
18% of jobs
The median wage is $79.7K / yr.
$75.2K - $85K
16% of jobs
$85K - $94.8K
13% of jobs
$98.4K is the 75th percentile. Wages above this are outliers.
$94.8K - $104.6K
9% of jobs
$104.6K - $114.4K
5% of jobs
$114.4K - $124.2K
9% of jobs
$124.2K - $134K
3% of jobs
$134K - $143.8K
2% of jobs
$35.9K
$87.4K
$143.8K
How much do customer success data analyst jobs pay per year?
What is the difference between Customer Success Data Analyst vs Customer Support Specialist?
| Aspect | Customer Success Data Analyst | Customer Support Specialist |
|---|---|---|
| Required Skills | Data analysis, CRM tools, customer metrics | Communication, problem-solving, product knowledge |
| Work Environment | Data-driven teams, analytics departments | Customer service centers, support teams |
| Industry Usage | Tech, SaaS, software companies | Retail, telecom, service industries |
| Common Search Intent | Analyzing customer data, improving retention | Resolving customer issues, providing support |
The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 29 days ago
Job description
Maximize your potential. Minimize your footprint.
Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.
At Nortek Data Center Cooling, we're shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.
Nortek Data Center Cooling. is an equal employment opportunity and afrmative action employer and all qualied applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualied individual with a disability or any other characteristic protected by law.
Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com/careers.
Other Benefits:
*Making NexGen Products - Cooling the World's Ever Expanding Data Centers
*Airconditioned work environment
*Benefits start day one
*401K match
*First year, 4 weeks' vacation (accrued)
Key Responsibilities:
- Coordinate closely with internal teams and customer contacts to maintain accurate, up-to-date delivery schedules, targeting 100% on-time delivery.
- Lead weekly touchpoints with site general contractors, customer sourcing teams, and internal demand planning to ensure alignment.
- Achieve 100% annual ship forecast accuracy by managing customer pull-in/push-out requests and collaborating with internal planning teams.
- Ensure all customer orders are entered into the system and confirmed within 24 hours of receipt.
- Gather and evaluate supply performance feedback from both the customer and internal site teams.
- Develop and implement improvement plans to ensure consistently positive performance ratings, including "pass" results on all supplier performance assessments.
- Partner with internal logistics and field support teams to coordinate delivery, commissioning, and hand-off activities, ensuring 100% on-time commissioning and customer readiness.
- Prepare and deliver weekly account supply updates, including demand schedule changes, new order activity, and field delivery status.
- Play a key role in quarterly business reviews with the customer, including presentation development, in-person delivery, and supporting the account coordinator with preparation and insights.
Position Qualifications:
- Bachelor's degree in business or related field of study
- Experience in customer success, project management, supply chain, order management, or a related operational role.
- Strong communication and relationship-building skills with both internal and external stakeholders.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Analytical mindset with the ability to interpret data and identify trends or risks.
- Proficiency with order management systems, reporting tools, and standard business software.
Key Competencies:
- Customer-centric mindset
- Cross-functional collaboration
- Problem-solving and critical thinking
- Data analysis and reporting
- Organization and time management
- Professional communication and presentation skills