Client Success Agent Jobs in Rochester, NY (NOW HIRING)

• Lead and directly contribute to opportunity development with the sales engineering team.
• Use a sales engineering approach to gain customers by providing expert level product and application knowledge. Be a partner in the customer’s project success. 
• Lead and support the customer in the initial engineering (ie component and system sizing) and then testing of products or demo systems. 
• Work with customers to define product, application, and/or system into performance and functional specifications to guide the customers and internal teams. 
• Internally provide a technical and commercial plan to win projects which can include business cases for investments in development. 
• For system level solutions, work with internal engineering team to develop customer proposals to meet specifications, define scope of work, define factory acceptance testing, and quote engineering services 
• Identify, prospect, and pursue new business opportunities within OEMs, Aftermarket and other Integrators across target market segments. 
• Develop and execute strategic plans to grow revenue and meet profit objectives 
• Build and nurture strong client relationships by understanding their specific challenges and providing tailored solutions. 
• Collaborate with engineering teams to design and propose custom solutions incorporating Allient products and other technologies as needed. 
• Conduct cold and warm calls, lead generation, and follow-ups to convert leads and opportunities into secured projects. 
• Prepare proposals, quotations, and bid packages in alignment with client requirements and project scope. 
• Utilize CRM tools (e.g., MS Dynamics) to track leads, opportunities, and pipeline status. 
• Monitor industry trends, competitive landscape, and emerging technologies to identify new opportunities. 
• Partner with internal teams to ensure seamless handoff of projects post-award for successful execution. 
• Provide regular updates to senior management on business development activities and results.

Minimum Qualifications: 

• Bachelor’s degree in engineering or business, with a technical and/or an advanced degree preferred 
• Minimum 8 years of experience in motion control products, systems and technology 
• As the defense industry is an area of planned growth, working knowledge of Defense industry budgets, customers, technology and procurement/contractual processes is preferred.   
• Located near a major airport in the Northeast and ability to travel at least 50% of the time. Periodically travel to Watertown for key strategic meetings.  Close proximity, with a home base, between Buffalo and Watertown is preferred.   
• Knowledge of CRM and MS Office 
• Applicants must have unrestricted authorization to work in the United States at the time of hire and throughout employment.  No visa sponsorship is available for this position.       
• Ability to develop strong, strategic relationships with key organizational stakeholders 
• Demonstrate the ability to learn other Allient products 
• Experience with diverse sales channels and proven leadership and ability to drive sales 
• Strong understanding of customer and market dynamics and requirements • Superior verbal and written communication skills. Excellent listening, negotiating, and presentation skills 

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To learn more about Allient Inc. visit www.Allient.com

Allient Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.