ZipRecruiter

Log In

1

Client Success Advisor Jobs in Texas (NOW HIRING)

Lantern

Client Success Manager

Dallas, TX

... client needs. You will manage timelines, coordinate deliverables across internal teams, resolve ... In parallel, you will work closely with clients and their brokers/consultants as a trusted advisor ...

Visa

Senior Consultant, Client Success

Austin, TX · On-site

... advisor across the client lifecycle. The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders ...

Visa

Senior Consultant, Client Success

Austin, TX · Hybrid

... advisor across the client lifecycle. The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders ...

Ci

Client Success Specialist II

Houston, TX · On-site

Input client and advisor requests into Salesforce, track completion * Retrieve and distribute ... success. We are committed to fully utilizing the abilities of all our employees and expect each of ...

Vizient

Lead Hybrid Product Advisor

Irving, TX · On-site

$102K - $179K/yr

Strategic Advisor And Subject Matter Expert When you're the best, we're the best. We instill an ... Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to ...

Marsh LLC

Client Advisor

Houston, TX · On-site

Measure client success using disciplined, business-focused metrics and ongoing performance tracking ... advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 ...

Vizient

Lead Hybrid Product Advisor

Irving, TX · On-site

$102K - $179K/yr

Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to ... Represent the Product Advisor function in cross-functional initiatives by providing subject matter ...

previous pagenext page

Showing results 21-40

All JobsClient Success Advisor JobsClient Success Advisor Jobs in Texas

Client Success Advisor information

See Texas salary details

$19.6K

$47.8K

$80.1K

How much do client success advisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success advisor in Texas is $47,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $54,500.00 per year, depending on experience, location, and employer.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.
What are popular job titles related to Client Success Advisor jobs in Texas? For Client Success Advisor jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Client Success Advisor jobs in Texas look for? The top searched job categories for Client Success Advisor jobs in Texas are:
What cities in Texas are hiring for Client Success Advisor jobs? Cities in Texas with the most Client Success Advisor job openings:
Client Success Advisor jobs near you
Infographic showing various Client Success Advisor job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,802 per year, or $23 per hour.

Head of Client Success Management (RCM)

HealthPay Inc

Dallas, TX • On-site

$120 - $160/hr

Other

Posted 7 days ago

Job description

Head of Client Success Management (RCM) About

Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc. 5000 fastest‑growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest‑growing companies in Dallas.

Life at Plutus Health

Plutus Health offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Plutus Health, you'll be part of a vibrant team that thrives on creativity and problem‑solving. You'll have the opportunity to work on cutting‑edge projects, leveraging the latest technologies and methodologies to deliver intelligent solutions that make a tangible difference for our clients.

Plutus Health prioritizes the well‑being of its employees and fosters a supportive and inclusive culture that promotes work‑life balance. If you are enthusiastic about joining a vibrant organization that values your input, Plutus Health is the ideal place to pursue your career goals.

Job Title: Head of Client Success Management (RCM)

Experience: 12+ years of experience in Revenue Cycle Management (RCM) operations and client‑facing leadership roles

Location: Dallas, TX / Remote (Travel up to 40%)

Employment Type: Full‑time

Job Summary

The Head of Client Success Management (RCM) will lead the overall client engagement strategy, client retention initiatives, operational alignment, and growth across enterprise healthcare accounts. This executive leadership role is responsible for building and scaling a high‑performing Client Success organization focused on delivering exceptional customer experience, operational excellence, revenue growth, and long‑term strategic partnerships.

The ideal candidate will possess deep expertise in Revenue Cycle Management (RCM), including physician and facility billing operations, client implementations, operational transitions, process optimization, denials management, collections, and strategic account growth. This individual will act as a trusted advisor to executive client stakeholders while partnering closely with internal operations, delivery, finance, sales, product, and offshore leadership teams.

The Head of CSM will drive client satisfaction, retention, expansion opportunities, and overall business performance while ensuring seamless collaboration between clients and internal cross‑functional teams.

Key Responsibilities Client Success Leadership
  • Lead and oversee the Client Success Management organization for all RCM client engagements.
  • Develop and execute strategic client success initiatives to improve retention, satisfaction, and long‑term account growth.
  • Build scalable frameworks, processes, and governance models for client engagement and relationship management.
  • Serve as the executive escalation point for strategic client concerns and critical operational issues.
  • Drive a customer‑first culture across operational and leadership teams.
Client Relationship Management
  • Establish strong executive‑level relationships with clients and serve as a trusted strategic advisor.
  • Conduct Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs) with enterprise clients.
  • Ensure client expectations, KPIs, SLAs, and operational deliverables are consistently achieved.
  • Drive customer satisfaction initiatives and ensure exceptional client experience throughout the engagement lifecycle.
  • Partner with clients to identify operational improvements, optimization opportunities, and expansion initiatives.
Operational & Revenue Cycle Leadership
  • Collaborate closely with operations leadership to ensure service delivery excellence across all accounts.
  • Provide strategic guidance on RCM workflows, billing operations, denials management, AR recovery, process improvements, and quality initiatives.
  • Monitor operational KPIs including AR Days, Collections, Clean Claim Rate, Denial Trends, Productivity, and Client Satisfaction metrics.
  • Ensure alignment between client expectations and operational capabilities.
  • Support large‑scale implementations, operational transitions, and process transformation initiatives.
Growth & Strategic Expansion
  • Identify opportunities for revenue growth within existing client accounts.
  • Partner with Business Development and Executive Leadership on upselling and cross‑selling opportunities.
  • Contribute to strategic planning, market intelligence, and product/service expansion initiatives.
  • Support contract renewals, pricing discussions, and enterprise account growth strategies.
Team Leadership
  • Build, mentor, and lead a high‑performing team of Client Success Managers and operational leaders.
  • Drive accountability, performance management, and leadership development within the CSM organization.
  • Foster collaboration between onshore and offshore teams to ensure operational alignment and client success.
  • Establish clear performance metrics, reporting structures, and communication cadences.
Cross‑Functional Collaboration
  • Partner with Finance, Operations, Sales, Product, Technology, and Executive Leadership teams.
  • Ensure seamless communication between internal stakeholders and external clients.
  • Support process improvement initiatives and organizational transformation projects.
  • Collaborate with implementation and delivery teams to ensure successful onboarding and client transitions.
Required Qualifications
  • Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or related discipline required.
  • 12+ years of experience in Revenue Cycle Management (RCM) operations and client‑facing leadership roles.
  • Minimum 5+ years of leadership experience managing Client Success, Account Management, or Enterprise Healthcare Accounts.
  • Strong knowledge of physician and/or hospital revenue cycle operations.
  • Proven experience managing enterprise healthcare client relationships.
  • Demonstrated success leading onshore and offshore operational teams.
  • Strong understanding of healthcare KPIs, financial performance metrics, and operational reporting.
  • Experience leading Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs).
  • Excellent communication, negotiation, stakeholder management, and executive presentation skills.
  • Ability to manage multiple enterprise accounts and complex operational engagements.
  • Experience working with EMR/EHR and practice management systems such as Epic, Cerner, Meditech, Athenahealth, eClinicalWorks, or similar platforms.
  • Willingness to travel as required by business needs.
Preferred Qualifications
  • Experience in outsourced healthcare RCM/BPO environments preferred.
  • Participation in HFMA, AAHAM, or related healthcare professional organizations preferred.
  • MBA or advanced healthcare/business degree preferred.
  • Strong analytical and operational transformation experience.
  • Experience supporting multi‑specialty healthcare organizations.
Ideal Skills
  • Executive Leadership
  • Client Success Strategy
  • Revenue Cycle Management (RCM)
  • Account Growth & Retention
  • Denials Management
  • AR Optimization
  • Healthcare Operations
  • Strategic Planning
  • Process Improvement
  • Team Leadership
  • Stakeholder Management
  • Offshore Team Management
  • Operational Excellence
  • Customer Relationship Management
  • Data Analytics & KPI Reporting
#J-18808-Ljbffr

Apply