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Client Success Account Manager Jobs in Riverside, CA

TaxRise

Client Success Representative

Irvine, CA · On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member ... Manage and resolve complex client escalations and cancellation requests through our ticketing ...

TaxRise

Client Success Representative

Irvine, CA

$26 - $35/hr

As a Client Success Representative , you won't just answer calls -- you'll be a steady ... Manage a high volume of inbound client calls with professionalism and confidence * Strive for first ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member ... Manage and resolve complex client escalations and cancellation requests through our ticketing ...

Weedmaps

Account Manager I (Onsite)

Irvine, CA · On-site

$70K - $84K/yr

The Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) ...

Infinium Group Inc.

Customer Success Lead

Murrieta, CA · On-site

$20 - $25/hr

Familiarity with ERP and CRM systems. Experience * 4+ years of experience in customer success, account management, or a client-facing B2B role. * Background in manufacturing, distribution, or ...

Weedmaps

Account Manager I (Onsite)

Irvine, CA · On-site

$70K - $84K/yr

The Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) ...

Built By Shah

Be Seen First

Remote Client Success Manager -- Marketing & Retention (Early Career)

Irvine, CA · Remote

$4.0K - $7.5K/mo

Client Success Manager * Onboarding Coordinator * Marketing Operations Coordinator * Sales Pipeline ... Collect missing information, assets, approvals, photos, account access, and clarification from ...

Firm Media Inc

Be Seen First

Client Manager

Ontario, CA · On-site

$28/hr

Client Managers serve as the primary point of contact for our clients and work closely with ... success. * Account Planning : Collaborate with clients to create strategic account plans ...

GG Homes

Account Manager

Irvine, CA · On-site

$60K/yr

Our team is collaborative, supportive, and genuinely invested in each other's success. About the ... Develop a deep understanding of each client's investment goals, criteria, and portfolio needs

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Riverside, CA

Client Success Account Manager information

See Riverside, CA salary details

$30.8K

$68.7K

$110.6K

How much do client success account manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client success account manager in Riverside, CA is $68,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $81,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What job categories do people searching Client Success Account Manager jobs in Riverside, CA look for? The top searched job categories for Client Success Account Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success Account Manager jobs? Cities near Riverside, CA with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Client Success Representative

Client Success Representative

TaxRise

Irvine, CA • On-site

$71K - $94K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

ABOUT THE ROLE

As a Client Success Representative - Escalations, you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role is designed for experienced professionals who excel in critical thinking, problem-solving, and delivering exceptional client outcomes.

You'll play a key role in shaping the customer journey by resolving advanced client concerns, identifying patterns in client feedback, and partnering cross-functionally to improve processes and retention strategies. Your ability to navigate sensitive conversations, build trust, and deliver solutions will directly impact client satisfaction and business performance.

This position is ideal for someone who thrives in a fast-paced environment, enjoys tackling challenging scenarios, and is motivated to elevate both the client experience and internal operations.

We're all about that in-person vibe, so this role is 100% on-site. If you're excited to collaborate side-by-side with a high-performing team, we'd love to meet you.

HOW YOU'LL BE REWARDED

At Tax Rise, Inc., we recognize and reward high performance, ownership, and results.

  • Base Pay: $25.00 - $28.00/hour (full-time, 40 hours/week). Occasional overtime may be required based on business needs.
  • Monthly Bonus: $1,600 - $3,000 average earning potential
  • Total Compensation: Approximately $71,000 - $94,000 annually

Highly motivated team members who consistently exceed expectations have the opportunity to maximize earnings within this structure.

WHAT YOU'LL DO
  • Manage and resolve complex client escalations and cancellation requests through our ticketing systems
  • Engage directly with clients to understand concerns, de-escalate situations, and deliver tailored solutions
  • Apply advanced communication and negotiation techniques to retain clients and resolve issues effectively
  • Identify trends in client feedback and provide actionable insights to leadership to improve processes and experience
  • Partner cross-functionally (Sales, Client Care, Operations) to drive seamless resolutions and continuous improvement
  • Maintain detailed and accurate documentation across CRM and internal systems
  • Take ownership of high-priority cases and contribute to elevating team standards
WHAT YOU'LL NEED
  • 3+ years of experience in a call center, client experience, or sales environment
  • Proven experience handling escalated or high-priority client interactions
  • Strong analytical and problem-solving skills with the ability to identify trends and root causes
  • Experience working within CRM systems (Salesforce or similar platforms)
  • Excellent communication, emotional intelligence, and conflict resolution skills
  • High school diploma or GED (or equivalent combination of education and experience) 

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