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Client Services Manager Jobs in Union, NJ (NOW HIRING)

KARGO

Manager, Client Services

New York, NY · On-site

$75K - $90K/yr

The Opportunity Kargo is hiring a Client Services Manager to own the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective ...

Kargo

Manager, Client Services

New York, NY · On-site

$75K - $90K/yr

The Opportunity Kargo is hiring a Client Services Manager to own the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective ...

Luminary

Client Service Manager (Remote)

New York, NY · Remote

Client Services Manager Employment: Full-time We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients. This is a role that is 50 ...

Publicis Groupe Holdings B.V

Client Services

Manhattan, NY · On-site

$19.37 - $28.63/hr

Overview As Client Services, you are responsible for creating a premium but welcoming atmosphere ... Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ...

Publicis Groupe Holdings B.V

Client Services

Manhattan, NY · On-site

$19.37 - $28.63/hr

Overview As Client Services, you are responsible for creating a premium but welcoming atmosphere ... Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ...

Valley Bank

Manager, Client Services

Manhattan, NY · On-site

Manage efforts for the Corporate and Middle Market Commercial Servicing team to provide elite service. * Partner and collaborate with the leaders within the assigned market vertical (Commercial Real ...

Roku

Manager, Client Services

New York, NY · On-site

$105K - $135K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Cox Automotive

Manager, Fleet Client Services

Newark, NJ · On-site

$88K - $133K/yr

The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer ...

Attain

Client Services Lead

New York, NY · On-site

Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end ... Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value ...

Roku

Sr. Manager, Client Services

New York, NY · On-site

$171K - $209K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Attain

Client Services Lead

New York, NY · On-site

Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end ... Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value ...

SPS North America

Client Services Associate

New York, NY · On-site

The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Union, NJ

Client Services Manager information

See Union, NJ salary details

$35.7K

$71.7K

$129.9K

How much do client services manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client services manager in Union, NJ is $71,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Union, NJ?

The most popular types of Client Services jobs in Union, NJ are:

What job categories do people searching Client Services Manager jobs in Union, NJ look for?

The top searched job categories for Client Services Manager jobs in Union, NJ are:

What cities near Union, NJ are hiring for Client Services Manager jobs?

Cities near Union, NJ with the most Client Services Manager job openings:

Client Services Manager jobs near you

Manager, Client Services

KARGO

New York, NY • On-site

$75K - $90K/yr

Full-time

Re-posted 20 days ago

Job description

Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our dynamic teams work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a Creative Science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Kargo is growing rapidly and currently has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. 

Who We Hire

Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. 

The Opportunity

Kargo is hiring a Client Services Manager to own the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients and Kargo's internal teams—ensuring campaigns launch correctly, perform to goal, and create the conditions for retention and growth. This is a hybrid role requiring onsite presence 4 days per week.

The Daily To-Do

  • Guide assigned accounts through the full campaign lifecycle—kickoff through delivery—ensuring campaigns execute on time and on spec without delays, missing assets, or escalations
  • Build warm, responsive, trust-based client relationships so clients view Kargo as a reliable partner, not a vendor to manage
  • Deliver performance reports on schedule with clear takeaways that help clients understand what's working and what to do next
  • Catch discrepancies in assets, tags, and reporting before they become client issues, and track open items across multiple accounts without dropping threads
  • Proactively identify and flag upsell and renewal opportunities, handing them to sales or senior CS with enough lead time to act
  • Route demand-side needs, revenue blockers, and client feedback to the right internal teams quickly and clearly, keeping campaigns on track
  • Collaborate with sales, operations, creative, and senior CS team members—sharing context freely and following through on shared commitments

Qualifications

  • 3+ years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations
  • Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection
  • Proficiency in MS Excel and Google Sheets for reporting, analysis, and data organization
  • Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations
  • Familiarity with digital media metrics and industry terminology
  • A proactive, detail-oriented approach—identifying issues early, asking the right questions to unblock yourself, and managing competing priorities without losing clarity on what needs to happen next
  • Preferred: experience working across cross-functional teams (sales, operations, creative) and exposure to campaign troubleshooting in direct or programmatic environments

In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible for variable compensation — either the Kargo Sales Incentive Plan (sales roles) or an annual discretionary bonus (all other roles). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.

U.S Salary Range
$75,000—$90,000 USD

What We're Proud Of

  • AdAge Best Places to Work 
  • ThinkLA Partner of the Year
  • Built In Best Places to Work 
  • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
  • Martech Breakthrough Awards - Best Overall Adtech Company
  • Digiday Media Awards Best Event
  • Cynopsis Media Impact Awards-Best CTV Platform
  • Martech Breakthrough Awards-CTV Innovation
  • Adweek Media Plan of the Year Awards - Best Use of Insights

Following Our Lead

  • Big Picture:  kargo.com
  • The Latest:  Instagram (@kargo.hq) and LinkedIn (Kargo)