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Client Services Manager Jobs in Rahway, NJ (NOW HIRING)

Cassini Systems

Client Services Manager

Manhattan, NY · On-site

Client Services Manager The Cassini Client Services Team are responsible for client onboarding and implementation, the technical aspects of pre-sales and proof of concept (POC) projects and assisting ...

Cassini Systems

Client Services Manager

Manhattan, NY · On-site

Client Services Manager The Cassini Client Services Team are responsible for client onboarding and implementation, the technical aspects of pre-sales and proof of concept (POC) projects and assisting ...

Azerion

Client Services Manager

Manhattan, NY · On-site +1

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Sulake

Client Services Manager

Manhattan, NY · On-site +1

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Azerion

Client Services Manager

Manhattan, NY · On-site

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Azerion

Client Services Manager

Manhattan, NY · On-site

$80K/yr

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Azerion

Client Services Manager

Manhattan, NY · On-site +1

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Sago

Client Services Manager

New York, NY

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Sago

Client Services Manager

New York, NY

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Kargo

Client Services Manager

New York, NY · On-site

$70K - $80K/yr

... Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients and Kargo ...

KARGO

Client Services Manager

New York, NY

$70K - $80K/yr

Mission The Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients ...

Tatari

Client Services Manager - Growth

New York, NY · On-site

$80K - $110K/yr

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a ...

Tatari

Client Services Manager - Growth

New York, NY · Hybrid

$80K - $110K/yr

Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a ...

Cna

Sr. Client Services Manager

Warren, NJ · Hybrid

$72K - $141K/yr

Develops innovative new products and services based on client input and profitability goals. * Negotiates, communicates and monitors special claim handling instructions for risk management accounts ...

Cna

Sr. Client Services Manager

New York, NY · Hybrid

$72K - $141K/yr

Develops innovative new products and services based on client input and profitability goals. * Negotiates, communicates and monitors special claim handling instructions for risk management accounts ...

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Client Services Manager information

See Rahway, NJ salary details

$35.5K

$71.4K

$129.4K

How much do client services manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client services manager in Rahway, NJ is $71,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $84,300.00 per year, depending on experience, location, and employer.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs
What job categories do people searching Client Services Manager jobs in Rahway, NJ look for? The top searched job categories for Client Services Manager jobs in Rahway, NJ are:
What cities near Rahway, NJ are hiring for Client Services Manager jobs? Cities near Rahway, NJ with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Rahway, NJ as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $71,400 per year, or $34.3 per hour.
Client Services Manager

Client Services Manager

American Financial Management

Manhattan, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is seeking a highly motivated and detail-oriented Client Services Manager to join our team.

The ideal candidate will manage a Client Services team, serve as the primary liaison between key clients and internal departments, and oversee client relationships from onboarding through ongoing portfolio performance. Location 100% Remote Skills Strong client relationship and account management capabilities Excellent written and verbal communication skills Knowledge of collections operations, compliance, and performance metrics Problem-solving mindset with the ability to de-escalate and resolve issues Highly organized with strong attention to detail Ability to foster a balanced environment of motivation and accountability Key Responsibilities Primary client liaison and relationship management Client onboarding and implementation Portfolio performance management and reviews Data analysis and client reporting Data mapping and file integrity Client retention and growth Qualifications 5+ years of progressive experience in client services, account management, or operations within a collection agency or financial services environment Proven success managing large, complex client relationships with high expectations for performance, compliance, and reporting In-depth knowledge of collection workflows, portfolio performance metrics, placement strategies, and recovery analytics Demonstrated leadership experience managing and developing Client Services Exceptional communication skills with the ability to interact confidently with C-suite stakeholders Experience handling client contract terms, fee structures, service-level expectations Advanced proficiency with collection systems, client portals, CRM tools, and reporting tools Prior experience working directly within the collection industry Benefits Competitive salary Health, dental, and vision insurance Flexible paid time off and holidays Life insurance AD&D insurance 401K profit sharing #J-18808-Ljbffr

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