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Client Services Manager Jobs in Trenton, NJ (NOW HIRING)

365 Health Services

Client Services Manager

Bensalem, PA · On-site

$48K - $60K/yr

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

365 Health Services

Client Services Manager

Bensalem, PA · On-site

$48K - $60K/yr

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

ALS

Client Services Manager

Middletown, PA · On-site

The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The ...

ALS

Client Services Manager

Middletown, PA · On-site

The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The ...

Cna

Sr. Client Services Manager

Princeton, NJ · Hybrid

$72K - $141K/yr

Develops innovative new products and services based on client input and profitability goals. * Negotiates, communicates and monitors special claim handling instructions for risk management accounts ...

Labor First

Client Service Manager, East

Mount Laurel, NJ · On-site

$48K - $72K/yr

The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a ...

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Client Services Manager information

See Trenton, NJ salary details

$35.1K

$70.5K

$127.9K

How much do client services manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client services manager in Trenton, NJ is $70,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $83,200.00 per year, depending on experience, location, and employer.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Trenton, NJ? The most popular types of Client Services jobs in Trenton, NJ are:
What job categories do people searching Client Services Manager jobs in Trenton, NJ look for? The top searched job categories for Client Services Manager jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Client Services Manager jobs? Cities near Trenton, NJ with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Trenton, NJ as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,523 per year, or $33.9 per hour.
Client Services Manager

Client Services Manager

365 Health Services

Bensalem, PA • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Services Manager

365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level.

Qualifications For Client Services Manager (CSM):

  • High integrity
  • Positive attitude
  • Excellent communication skills
  • Solution-oriented
  • Eager / Competitive
  • Ability to thrive and collaborate in a fast-paced environment
  • Bachelor's Degree, preferred

Primary Duties And Responsibilities:

  • Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs
  • Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
  • Responsible for on-call duties during non-business hours and weekends as needed.
  • Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
  • Completes necessary reference checks on candidate's background and work experience
  • Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
  • Negotiates salary, terms and conditions of employment with candidates
  • Schedules direct care workers and field staff for initial placement and ongoing assignments
  • Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
  • Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
  • Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
  • Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
  • Incorporates direct care worker and field staff retention strategy into daily routine
  • Responsible for learning all functionalities and operations of the branch office
  • Adheres to and promotes company policies and procedures
  • Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
  • Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
  • Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
  • Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
  • Responsible for oversight of revenue cycle management
  • Demonstrates a commitment to advancing 365 Health Services, LLC
  • Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
  • Performs other duties as necessary

Benefits:

  • Health Insurance Packages
  • Paid Time Off
  • 401K

Schedule:

  • Monday to Friday
  • Paid On-Call (Shifts Alternate, Responsible for Answering Calls outside of Business Hours)

Additional Compensation:

  • Weekly Commission
  • Weekly On-Call Pay
  • Bonuses

Education:

  • Bachelor's (Preferred)

Work Location:

  • In-person

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