ZipRecruiter

Log In

1

Client Services Manager Jobs in Washington, NJ (NOW HIRING)

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Responsibilities / Position overview Our research team are seeking a client services director of ... Advanced experience in research-based project management role * Extensive experience in ad-hoc ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Our research team are seeking a client services director of qualitative and quantitative market ... Advanced experience in research-based project management role * Extensive experience in ad-hoc ...

Lumanity

Client Services Director

Morristown, NJ · On-site

Responsibilities / Position overview Our research team are seeking a client services director of ... Advanced experience in research-based project management role * Extensive experience in ad-hoc ...

NRI USA LLC

Client Services Coordinator

Easton, PA · On-site

$23 - $29.50/hr

The Client Services Coordinator performs customer service, allocation, traffic, and routing ... Ability to learn our basicwarehouse management scanning system (WMS) * Strong attention to detail ...

NRI 3PL

Client Services Coordinator

Easton, PA · On-site

$23 - $29.50/hr

The Client Services Coordinator performs customer service, allocation, traffic, and routing ... Ability to learn our basic warehouse management scanning system (WMS) * Strong attention to detail ...

NRI 3PL

Client Services Coordinator

Easton, PA · On-site

$23 - $29.50/hr

The Client Services Coordinator performs customer service, allocation, traffic, and routing ... Ability to learn our basic warehouse management scanning system (WMS) * Strong attention to detail ...

Pwc

International Tax Services - Manager

Florham Park, NJ · On-site

$99K - $266K/yr

Our International Tax Services Generalist - Practice Support team advises PwC Client Services team ... As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business ...

Stifel

Registered Client Service Associate

Succasunna, NJ · On-site

$53K - $80K/yr

What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists ... Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and ...

Stifel

Registered Client Service Associate

Succasunna, NJ · On-site

$53K - $80K/yr

Under immediate supervision, Client Services Associate (Registered) assists one or more Financial ... Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Washington, NJ

Client Services Manager information

See Washington, NJ salary details

$33.9K

$68.1K

$123.5K

How much do client services manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client services manager in Washington, NJ is $68,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Washington, NJ?

The most popular types of Client Services jobs in Washington, NJ are:

What job categories do people searching Client Services Manager jobs in Washington, NJ look for?

The top searched job categories for Client Services Manager jobs in Washington, NJ are:

What cities near Washington, NJ are hiring for Client Services Manager jobs?

Cities near Washington, NJ with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Washington, NJ as of September 2026, with employment types broken down into 2% As Needed, 73% Full Time, 23% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $68,145 per year, or $32.8 per hour.

Client Services Team Lead

Syneos Health/ inVentiv Health Commercial LLC

Bridgewater, NJ • On-site

$99K - $119K/yr

Other

Re-posted 18 days ago

Syneos Health rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

23rd of 86 rated pharmaceutical

Job description


Description

The Client Services US Team Lead provides leadership and support to a team of Client Services Managers (CSMs), serving as a primary escalation point and trusted resource when guidance, problem-solving, or decision support is needed. The Lead helps ensure consistency in service delivery, supports CSM development through coaching and direction, and reinforces accountability while allowing CSMs autonomy in their day-to-day client work. In addition to people leadership, the Team Lead plays a key role in departmental strategy and process improvement. Guided by a strong strategic mindset, the Lead contributes to the identification, design, and execution of forward-looking initiatives that improve efficiency, scalability, and overall effectiveness of the Client Services organization, while maintaining a high standard of quality and client experience. Key Job Responsibilities:
  • Serve as a key liaison between Client Services leadership and the CSM team, ensuring alignment on priorities, expectations, and strategic initiatives.
  • Monitor team health, capacity trends, and risk areas, proactively surfacing recommendations to leadership.
  • Translate overarching organizational goals into clear, actionable department-level initiatives for the US Client Services team.
  • Act as a key contributor to Client Services leadership discussions, advocating for long-term strategies that position the team for continued success.
  • Lead change management efforts related to new processes, tools, or organizational initiatives impacting Client Services.
  • Use data, feedback, and operational insights to inform decision-making and continuous improvement initiatives.
  • Drive consistency and scalability across the team by reinforcing standard processes and best practices.
  • Translate departmental strategy and leadership direction into clear, actionable guidance for the CSM team.
  • Facilitate team's operational/staff meetings and 1:1 sessions.
  • Serve as a primary escalation point for team issues, guiding resolution and ensuring timely and effective closure.
  • Manage sensitive processes including performance management concerns in a caring and timely fashion.
Requirements: Education
  • Associate's or BA/BS degree
  • Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)
Required Skills
  • Strong leadership, organizational, and coordination skills
  • Strong oral/written communication skills, including presentation skills, meeting recaps, PowerPoint decks, project workplans, and timelines
  • Excellent customer service skills - internal and external colleagues and customers
  • Strong analytical capacity; appreciation for data
  • Troubleshooting and problem solving - comfort with ambiguity
  • Aptitude for automated systems
  • Ability to appropriately escalate and create suggestions for action
  • Strong ability to design, align, and execute departmental strategies
Preferred Skills
  • Prior people leadership experience
  • Knowledge of pharmaceutical and healthcare industry
  • Experience in field sales administration/operations leadership in life sciences

The annual base salary for this position ranges from $99,733 to $119,667. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

What Syneos Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply