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Client Services Manager Jobs in Union, NJ (NOW HIRING)

Netflix

Client Services Manager - NSB

New York, NY · On-site

The Role We are seeking a Client Services Manager to join our growing Studio Operations and Services team. This position will be based in Brooklyn, New York. This position will be responsible for ...

Epiq

eDiscovery Client Services Manager

New York, NY · On-site +1

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

Epiq

eDiscovery Client Services Manager

New York, NY · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

Sago

Client Services Manager - New York

Manhattan, NY · On-site

$54 - $66/hr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for ...

Azerion

Senior Client Services Manager

Manhattan, NY · On-site

$120K/yr

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Sulake

Senior Client Services Manager

Manhattan, NY · On-site +1

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Azerion

Senior Client Services Manager

Manhattan, NY · On-site +1

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Roku

Manager, Client Services

New York, NY · On-site

$149K - $177K/yr

The Manager, Client Services is a pivotal leadership role responsible for overseeing and directing the strategic account management function. This role is crucial in maintaining and expanding our ...

Roku

Manager, Client Services

New York, NY · On-site

$149K - $177K/yr

The Manager, Client Services is a pivotal leadership role responsible for overseeing and directing the strategic account management function. This role is crucial in maintaining and expanding our ...

Roku

Manager, Client Services

New York, NY · On-site

$105K - $135K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Roku, Inc.

Manager, Client Services

Manhattan, NY · On-site

$149 - $178/hr

The Manager, Client Services is a pivotal leadership role responsible for overseeing and directing the strategic account management function. This role is crucial in maintaining and expanding our ...

Richemont

Manager, Client Services

New York, NY · On-site

$90K - $100K/yr

The Manager, Client Services, is responsible for all jewelry and timepiece repair activities. This pivotal role requires exceptional communication skills and dedication to ensuring an exceptional ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Union, NJ

Client Services Manager information

See Union, NJ salary details

$35.7K

$71.7K

$129.9K

How much do client services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client services manager in Union, NJ is $71,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Union, NJ?

The most popular types of Client Services jobs in Union, NJ are:

What job categories do people searching Client Services Manager jobs in Union, NJ look for?

The top searched job categories for Client Services Manager jobs in Union, NJ are:

What cities near Union, NJ are hiring for Client Services Manager jobs?

Cities near Union, NJ with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Services Manager - NSB

Netflix

New York, NY • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

72nd of 78 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
The Role
We are seeking a Client Services Manager to join our growing Studio Operations and Services team. This position will be based in Brooklyn, New York. This position will be responsible for managing the day-to-day production support needs of Netflix Studios Brooklyn. This position reports to the Senior Manager, Studio Operations and Services (NSB).
A successful candidate will be passionate, self-motivated, proactive, a strategic thinker, flexible, able to pivot when necessary, thorough, and able to juggle multiple, diverse responsibilities with a strong emphasis on organization and unwavering attention to detail at all times. This is a demanding, fast-moving position that requires someone who is a people manager, a proactive and positive thinker, and able to exercise sound judgment and communication skills.
Responsibilities include, but are not limited to:
  • Serve as the main point of contact for the day-to-day operational needs of productions, ensuring operational and customer service excellence.
  • Facilitate the onboarding and offboarding processes for productions to ensure a smooth and efficient experience.
  • Collaborate with Production Services and cross-functional teams to align production activities and ensure cohesive operations.
  • Support ancillary billing operations using Xytech/Media Pulse to ensure accurate and timely processing.
  • Oversee production related repair and maintenance requests - communicate all repair and maintenance needs with production in a timely manner
  • CAPEX & OPEX support as needed
  • Coordinate production move-ins and move-outs, and oversee ancillary production needs.
  • Provide logistical support for on-site events, ensuring all necessary arrangements are in place for successful execution.
  • Lead initiatives to maintain strong client relationships and ensure high levels of client satisfaction.
  • Lead and manage client appreciation events.
  • Conduct production and studio tours for clients and internal teams, showcasing facilities and capabilities as needed.
  • Be available to respond to urgent or after-hours matters as needed to maintain operational continuity.
  • Provide support for other operational duties as needed.

Qualifications
  • Minimum of 5 years in entertainment-specific campus operations.
  • Proven ability to handle confidential information with discretion and integrity.
  • Strong organizational skills with the capability to prioritize tasks and manage time effectively, especially under pressure.
  • Excellent at multitasking and meeting tight deadlines.
  • Exceptional written and verbal communication skills. Able to build and maintain strong relationships with internal and external stakeholders.
  • Self-motivated and proactive, with a demonstrated ability to drive projects forward independently.
  • Strong problem-solving skills with experience in handling operational challenges such as production and stage support, repair and maintenance tracking, tenant improvements, and tenant relations.
  • Comprehensive understanding of various production formats, including film, episodic, short form, photo shoots, and live events.
  • In-depth knowledge of local production regulations, including safety and permitting requirements, is advantageous.
  • Proficient in Google Workspace (Docs, Sheets, Gmail, Drive), Microsoft Word, and Excel; familiarity with AirTable is a plus.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $181,000.00 - $323,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

What Netflix employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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