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Client Services Manager Jobs in Springfield, OR (NOW HIRING)

Banfield Pet Hospital

Client Service Coordinator

Eugene, OR · On-site

$15.39 - $19.67/hr

Actively recruit new clients by promoting hospital services and route the flow of clients and pets ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield Pet Hospital

Client Service Coordinator

Eugene, OR · On-site

$18 - $23.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield Pet Hospital

Client Service Coordinator

Eugene, OR · On-site

$15.39 - $19.67/hr

Actively recruit new clients by promoting hospital services and route the flow of clients and pets ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield Pet Hospital

Client Service Coordinator

Eugene, OR · On-site

$18 - $23.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Kernutt Stokes LLP

Tax Manager

Eugene, OR · On-site

$90 - $140/hr

Strong motivation to meet client deadlines and provide excellent client services * Provide timely ... Manage client relationships, including assessing client needs, developing strategies and solutions ...

Kernutt Stokes LLP

Tax Senior

Eugene, OR · On-site

$90 - $130/hr

Strong motivation to meet client deadlines and provide excellent client services * Provide timely ... Excellent time management and organization skills #J-18808-Ljbffr

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Springfield, OR

Client Services Manager information

See Springfield, OR salary details

$36.2K

$72.8K

$132K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Springfield, OR is $72,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Springfield, OR?

The most popular types of Client Services jobs in Springfield, OR are:

What job categories do people searching Client Services Manager jobs in Springfield, OR look for?

The top searched job categories for Client Services Manager jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Client Services Manager jobs?

Cities near Springfield, OR with the most Client Services Manager job openings:

Client Services Manager jobs near you

Commercial Client Services Representative

Columbia Banking System, Inc.

Eugene, OR • On-site

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

About the Role:
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels; subject matter expert for Deposit and Treasury Management products.
  • Responsible for acting as Commercial Banking's primary customer contact for the servicing of all clients; receives guidance from Sr. CCS Representative to approach complex issues.
  • Responsible for responding to a variety of banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
  • Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
  • Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller's expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a goal of one call resolution achieving established service standards.
  • Respond to a wide range of deposit and Treasury Management client questions and resolve issues timely and effectively; escalates more complex issues to Sr. CCS Representative when needed.
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become "Business Bank of Choice."
  • May perform other duties as assigned.

About You:
  • H.S. Diploma/GED (preferred)
  • Bachelor's Degree in Business, Finance or related field (preferred)
  • 2-4 years - banking experience, treasury management product experience, new accounts, lending loan processing or documentation and customer service (Required)
  • Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
  • Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
  • Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
  • Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
  • Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
  • Strong technical skills including Windows Office Suite, spreadsheets and industry specific software.

Travel Requirements
  • Occasional

The pay range for this role is $20.00 - $28.00
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
111 West 7th Avenue 3rd Floor Eugene OR 97401
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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