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Client Services Manager Jobs in Florence, OR (NOW HIRING)

Almost Family

Client Care Coordinator

Florence, OR · On-site

$21 - $23/hr

Strong organizational and time management abilities * Ability to work independently and as part of ... Almost Family, LLC is a leading provider of in-home healthcare services. We are dedicated to ...

Almost Family

Client Care Coordinator

Florence, OR · On-site

$21 - $23/hr

Strong organizational and time management abilities * Ability to work independently and as part of ... Almost Family, LLC is a leading provider of in -home healthcare services. We are dedicated to ...

Banner Bank

Assistant Branch Manager I

North Bend, OR · On-site

Lead sales, operations, and client service efforts while coaching, mentoring, and developing the ... Serve as acting manager in the absence of the Branch Manager. What we're looking for * You have a ...

Oregon Pacific Bank

Call Center Rep I

Florence, OR · On-site

$15.25 - $19/hr

Competency in providing exemplary client service in a professional manner * Ability to tolerate ... Responsible to the Operations Support Manager for the fulfillment of functions and responsibilities ...

Oregon Pacific Bancorp

Call Center Rep I

Florence, OR · On-site

$15.25 - $19/hr

Competency in providing exemplary client service in a professional manner * Ability to tolerate ... Responsible to the Operations Support Manager for the fulfillment of functions and responsibilities ...

HMG Careers

Remote Sales and Service Advisor

Florence, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Build and maintain strong client relationships * Work closely with your manager to set goals and ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Florence, OR

Client Services Manager information

See Florence, OR salary details

$33.3K

$66.8K

$121.2K

How much do client services manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client services manager in Florence, OR is $66,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What cities near Florence, OR are hiring for Client Services Manager jobs?

Cities near Florence, OR with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Service Representative I

Florence, OR • On-site

Oregon Pacific Bancorp
Commercial Banking • 51 - 200 employees
Learn more about Oregon Pacific Bancorpexternal

$15.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

JOB SUMMARY: Performs a variety of teller duties including paying out, receiving and keeping transaction records to existing and potential clients with efficient and accurate services.
JOB SPECIFICATIONS:
Education: High school graduate or equivalent
Experience: 6 months of teller, customer service or cash handling experience
ESSENTIAL FUNCTIONS:
  • Use software applications as required by specific job functions
  • Use procedures and forms relating to the activities of the assigned work unit
  • Perform various account transactions such as receiving deposits, verifying cash and endorsements, ordering checks, processing wires, accepting loan payments, and selling cashier checks.
  • Accept checks for cashing or paying; verify endorsements; identify clients and customers; insure validity of transactions
  • Manage and balance cash within teller guidelines for position
  • Assist with debit cards including ordering cards and researching transactions in core system
  • Assisting clients in various ways including reconciling accounts, researching problems and resolving complaints or requests.
  • Prepare change orders for commercial clients
  • Willingness to learn about various kinds of accounts available to clients; cross-sell bank products and services where appropriate
  • Serve clients courteously and expeditiously to ensure their satisfaction
  • Teamwork: Support co-workers whenever help is needed to provide the highest level of client service and assist in completing department duties in a timely and efficient manner
  • Be knowledgeable of bank compliance rules and adhere to all Bank, Federal and State policies, procedures, and banking regulations relating to this position
  • Other duties as assigned to meet client and operational needs
SKILLS:
  • Ability to communicate in person, by email, and phone in an effective and professional manner
  • Competency with extensive face-to-face contact with clients
  • Competency in providing exemplary client service in a professional manner
  • Ability to interpret bank policies and procedures to clients
  • Ability to tolerate stress and deal with clients under circumstances requiring tact and diplomacy
  • Ability to handle large amounts of cash and make change
  • Competency in basic mathematical skills such as calculating interest and percentages
  • Ability to operate on-line teller terminal
  • Ability to sit or stand for extended periods of time
  • Ability to lift bags of coin up to 30 lbs.
RELATIONSHIPS:
  • Responsible to the Branch Manager for the fulfillment of functions and responsibilities.
  • Will have extensive contact with clients and the public, conducting relationships in a manner that will enhance the overall marketing effort of the bank.
CORE BEHAVIORS for DELIVERING ON THE PROMISE:
  • Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
  • Influence. Be an active player in participating, building and contributing to service.
  • Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
  • Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
  • Communication. Keep other informed and up-to-date. Actively listen and learn from each other.
  • Have a Sense of Community. We firmly believe that we're only as strong as the communities we serve. Your involvement is an important part of who we are.

Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran's status.

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