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Client Services Manager Jobs in Rochester, NY (NOW HIRING)

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Client Services Manager information

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$34.5K

$69.4K

$125.8K

How much do client services manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for client services manager in Rochester, NY is $69,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $81,900.00 per year, depending on experience, location, and employer.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What job makes $10,000 a month without a degree?

A Client Services Manager can earn $10,000 or more per month through experience, strong communication skills, and effective client relationship management. High earnings are often associated with senior roles, performance bonuses, or working in industries like technology or finance, where leadership and strategic skills are valued. Formal degrees are not always required if relevant experience and certifications are demonstrated.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What jobs in the US pay 300,000 a year?

For a Client Services Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or financial services. High compensation may also be associated with roles that include bonuses, commissions, or profit-sharing, often requiring extensive experience, advanced skills, and leadership responsibilities.

What jobs pay 2000 a day?

In the context of a Client Services Manager role, earning $2,000 a day typically requires senior-level positions, high-level consulting, or executive roles with substantial responsibilities and experience. Such compensation is often associated with roles in management consulting, executive leadership, or specialized consulting services that involve complex client interactions and strategic decision-making. These positions usually demand advanced skills, certifications, and a strong track record of delivering value to clients.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Rochester, NY? The most popular types of Client Services jobs in Rochester, NY are:
What job categories do people searching Client Services Manager jobs in Rochester, NY look for? The top searched job categories for Client Services Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Services Manager jobs? Cities near Rochester, NY with the most Client Services Manager job openings:
Client Services Manager jobs near you

Client Service Manager_Rochester, NY

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East Rochester, NY • On-site

Full-time

Posted 22 days ago

Job description

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

NOTICE: SpecialtyRx is seeking Client Service Manager located in the surrounding areas of Rochester, NY

The Client Service Manager will be servicing and overseeing the relationship with our long-term care facilities and assisted living communities in the surroundings of Rochester NY. Under general supervision of the Client Service Director, in accordance with local, state, federal and company laws.

An Client Service Manager must have a good understanding of the solution to provide adequate support and maintain long-term relationships. Along with demonstrating excellent customer service performance and consistence with SpecialtyRx mission and values.

Responsibilities

  • Schedule and perform routine visits to assigned facilities
  • Respond in a professional and timely manner to inquiries from client facilities
  • Ability to relate to client needs
  • Work with pharmacy staff to obtain information to share with client facilities and to solve client facility issues
  • Perform audits of medication and treatment carts for survey preparation
  • Audit antibiotics/PO/IV and back-up boxes to ensure proper par levels are maintained and medications are not expired
  • Audit emergency boxes to ensure proper seal(s) are placed and medications are not expired
  • Develop and maintain relationships with Administrators and Director of Nursing of client facilities to facilitate position responsibilities

Qualifications

  • LPN New York License preferred
  • Long Term Care Pharmacy experience preferred
  • Extensive knowledge of health care procedures
  • Ability to make quick decisions, establish priorities and concentrate on detailed information
  • Driven and motivated problem-solver
  • Ability to work independently and team player
  • Good organizational and interpersonal skills
  • A valid driver's license and reliable transportation required
  • Willing to drive long distances in the Regions of Rochester, NY

Please apply herehttps://secure3.saashr.com/ta/s6337.careers?CareersSearch

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state or local law.

EO/Minorities/Females/Disabled/Veterans

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