ZipRecruiter

Log In

1

Client Services Manager Jobs in Duncan, SC (NOW HIRING)

Alera Group

Client Service Specialist

Greenville, SC · Hybrid

$23 - $35.90/hr

Maintain accurate records and documentation within agency management and benefits administration systems * Support client implementations, renewals, billing reconciliations, and ongoing service ...

Robert Half

Client Service Representative

Greenville, SC · On-site

$19.95 - $23.10/hr

Manage client service requests related to account updates, ensuring changes such as contact details, banking information, and beneficiary records are completed correctly and fully documented.

Banfield Pet Hospital

Client Service Representative

Greer, SC · On-site

$15.50 - $21/hr

Actively recruit new clients by promoting hospital services and route the flow of clients and pets ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield Pet Hospital

Client Service Representative

Greer, SC · On-site

$15.50 - $21/hr

Actively recruit new clients by promoting hospital services and route the flow of clients and pets ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

previous pagenext page

Showing results 21-40

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Duncan, SC

Client Services Manager information

See Duncan, SC salary details

$32.3K

$64.9K

$117.6K

How much do client services manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services manager in Duncan, SC is $64,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Duncan, SC?

The most popular types of Client Services jobs in Duncan, SC are:

What job categories do people searching Client Services Manager jobs in Duncan, SC look for?

The top searched job categories for Client Services Manager jobs in Duncan, SC are:

What cities near Duncan, SC are hiring for Client Services Manager jobs?

Cities near Duncan, SC with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Duncan, SC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,854 per year, or $31.2 per hour.

Client Service Specialist

Alera Group

Greenville, SC • Hybrid

$23 - $35.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Alera Group rating

7.5

Company rating: 7.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

225th of 315 rated insurance

Job description

OVERVIEW
Client Service Specialist – Employee Benefits

Hybrid (Flexible) | Local to Greenville, South Carolina

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Client Service Specialist who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group

  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way


RESPONSIBILITIES
What You'll Do / Your ImpactClient Partnership & Service Excellence
  • Serve as a primary resource for employee benefit questions, claims issues, eligibility concerns, billing inquiries, and benefit administration support
  • Deliver responsive, high-quality service while building strong client relationships
  • Assist with open enrollment activities and employee communications
Operational & Compliance Excellence
  • Maintain accurate records and documentation within agency management and benefits administration systems
  • Support client implementations, renewals, billing reconciliations, and ongoing service requests
  • Ensure data accuracy and timely completion of administrative processes
Growth & Retention
  • Contribute to positive client experiences that support retention and long-term partnerships
  • Collaborate with internal teams to identify service improvements and drive operational efficiency
  • Support special projects and initiatives that enhance overall client success

QUALIFICATIONS
What You BringRequired
  • High school diploma
  • Ability to obtain a Life & Health License within six months of employment
  • Strong customer service, communication, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office Suite
Preferred
  • Bachelor's degree
  • Bilingual in Spanish and English
  • Experience supporting employee benefits, insurance, or client service functions
  • Experience with benefits administration or agency management systems
Core Competencies
  • Client-first mindset
  • Attention to detail
  • Accountability and follow-through
  • Collaboration and relationship building
  • Problem-solving and sound judgment
  • Adaptability and initiative

ADDITIONAL INFORMATION

Compensation:
Hourly range: $23.00 – $35.90 per hour

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications (If Applicable)

This position may require:

  • Active State Life & Health License 

  • Ability to obtain required licensure within 6 months of hire

  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-WZ1

#LI-Hybrid


Location Type
Hybrid - 2 or less days in officeQualifications:
What You BringRequired
  • High school diploma
  • Ability to obtain a Life & Health License within six months of employment
  • Strong customer service, communication, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office Suite
Preferred
  • Bachelor's degree
  • Bilingual in Spanish and English
  • Experience supporting employee benefits, insurance, or client service functions
  • Experience with benefits administration or agency management systems
Core Competencies
  • Client-first mindset
  • Attention to detail
  • Accountability and follow-through
  • Collaboration and relationship building
  • Problem-solving and sound judgment
  • Adaptability and initiative
Education:UNAVAILABLEEmployment Type: FULL_TIME

What Alera Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply