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Client Services Manager Jobs in Draper, UT (NOW HIRING)

Ardurra

Aviation Senior Project Manager

Draper, UT · On-site +1

$140K - $180K/yr

Primary Function Ardurra is looking for an Aviation Client Services Manager/Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and ...

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Client Services Manager information

See Draper, UT salary details

$32.7K

$65.7K

$119.2K

How much do client services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client services manager in Draper, UT is $65,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Draper, UT?

The most popular types of Client Services jobs in Draper, UT are:

What job categories do people searching Client Services Manager jobs in Draper, UT look for?

The top searched job categories for Client Services Manager jobs in Draper, UT are:

What cities near Draper, UT are hiring for Client Services Manager jobs?

Cities near Draper, UT with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Service Associate

Rho Technologies

Salt Lake City, UT • On-site

$58K - $70K/yr

Full-time

Medical, PTO

Re-posted 22 days ago

Job description

About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support.
About the Role
As a Client Service Associate on the Client Services team, you will support our clients (entrepreneurs and their finance teams) by providing effective, timely assistance over live chat, phone, email, and text. You will handle inquiries ranging from basic technical issues, such as password resets, to complex service questions, such as guidance on ERP integrations or setting up an expense management policy on the platform. This role is based full-time in our Salt Lake City office and offers the opportunity to build strong customer service and finance operations skills at a growing company.
Responsibilities
  • Customer issue resolution: Address and resolve client issues via chat, phone, email, and text, applying good judgment and Rho's service standards in every interaction.
  • Service documentation: Document common client issues and resolutions to help build the team's knowledge base.
  • Feedback collection: Gather client feedback to help identify service improvements.
  • Team communication: Document and communicate ongoing issues to teammates and leadership for follow-up when needed.
  • Process adherence: Follow established protocols and procedures for client service delivery.

Qualifications
  • 2+ years of experience in customer service; financial services or startup experience preferred.
  • Strong communication skills, with the ability to explain complex concepts clearly to clients.
  • Self-motivated with good judgment and sound decision-making, particularly during shifts with lighter on-site coverage.
  • Basic understanding of finance concepts: banking, credit cards, and accounting principles.
  • Comfortable working in a fast-paced environment and adapting to changing priorities.

Schedule
This role is in-office at our Salt Lake City office in the Gateway (parking included), five days per week. Two shift schedules are available:
  • Tuesday-Saturday, 3:00 PM-12:00 AM MST
  • Sunday-Thursday, 3:00 PM-12:00 AM MST

Applicants can select their preferred shift, or indicate they are open to both, in the application.
Our people are our most valuable asset. The salary range for this role is $58,000 - $70,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.

Apply