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Client Services Manager Jobs in Draper, UT (NOW HIRING)

... Client Services team, you will support our clients (entrepreneurs and their finance teams) by ... expense management policy on the platform. This role is based full-time in our Salt Lake City ...

Aviation Senior Project Manager

Draper, UT · On-site +1

$140K - $180K/yr

Primary Function Ardurra is looking for an Aviation Client Services Manager/Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and ...

Passion for client services and exceeding client expectations * Experience working for or with wealth management firms is preferred * Experience with SAAS offerings and wealth tech platforms is ...

Company Description Arvato is an innovative and leading global 3PL service provider in supply chain ... As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for ...

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Client Services Manager information

See Draper, UT salary details

$32.7K

$65.7K

$119.2K

How much do client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager in Draper, UT is $65,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the most commonly searched types of Client Services jobs in Draper, UT? The most popular types of Client Services jobs in Draper, UT are:
What job categories do people searching Client Services Manager jobs in Draper, UT look for? The top searched job categories for Client Services Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Client Services Manager jobs? Cities near Draper, UT with the most Client Services Manager job openings:

Construction Services Manager

Socotec

Salt Lake City, UT • On-site, Remote

Full-time

Re-posted 26 days ago


Job description

Company Description

About SOCOTEC:

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. 

SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.

SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work.

Job Description

We are seeking a Construction Services Manager to lead and oversee our Construction Materials Testing (CMT) and Special Inspection operations. This leadership role is responsible for managing personnel, project performance, operational efficiency, quality assurance, client relationships, and business development efforts while supporting the continued growth of the construction services practice.

Responsibilities

  • Manage all aspects of the Construction Materials Testing and Special Inspection operations.
  • Provide leadership and oversight for project managers, field supervisors, laboratory supervisors, dispatch personnel, technicians, and special inspectors.
  • Monitor project performance, staffing levels, workload distribution, and operational efficiency.
  • Review project schedules, budgets, profitability, and resource allocation.
  • Review and approve invoices, project billings, and financial performance metrics.
  • Develop workload projections and staffing plans to support current and future project demands.
  • Lead recruiting, hiring, onboarding, mentoring, performance management, and professional development efforts.
  • Ensure compliance with company quality assurance programs, industry standards, and safety requirements.
  • Support project managers and technical staff in resolving project, client, and operational challenges.
  • Maintain and strengthen client relationships while supporting business development and marketing initiatives.
  • Prepare and review proposals, fee estimates, scopes of work, and materials quantity take-offs.
  • Participate in client meetings, presentations, industry events, and networking activities.
  • Support strategic planning and growth initiatives for the construction services division.
  • Promote a culture of safety, quality, accountability, and customer service throughout the organization.
Qualifications

Required Qualifications

  • Bachelor's degree in Civil Engineering, Construction Management, or a related field; or equivalent combination of education and industry experience.
  • Minimum of 7 years of experience in construction materials testing, special inspections, or construction quality assurance services.
  • Minimum of 3 years of management, supervisory, or operational leadership experience.
  • Previous project management experience within the construction materials testing or inspection industry.
  • Strong understanding of construction materials testing, special inspections, laboratory operations, and field testing procedures.
  • Experience managing project budgets, staffing, schedules, and operational performance.
  • Experience preparing proposals, fee estimates, and materials quantity take-offs.
  • Strong leadership, organizational, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Ability to effectively manage multiple projects, teams, and priorities in a fast-paced environment.

Preferred Qualifications

  • Local experience and familiarity with Utah construction practices, building codes, and industry standards.
  • Professional certifications such as ICC, ACI, NICET, ATTI, WAQTC, or related construction inspection and testing certifications.
  • Experience managing large teams across field, laboratory, dispatch, and project management functions.
  • Established relationships within the local construction, engineering, and development community.
  • Demonstrated success in business development, client management, and operational growth.
Additional Information

Your information will be kept confidential according to EEO guidelines.

For more information, please visit www.socotec.us

Job Type: Full-Time; in-office, with possibility of one day remote/ hybrid schedule

SOCOTEC is an Equal Opportunity Employer.

SOCOTEC is an Equal Opportunity Employer.