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Client Services Manager Jobs in Layton, UT (NOW HIRING)

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Technical Services Manager

Salt Lake City, UT · On-site

$112K - $112K/yr

Technical Services Manager is responsible for providing technical assistance to internal and ... prospective client(s) of desirability and practicability of products or services offered.

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Client Service Associate

Salt Lake City, UT · On-site

$58 - $70/hr

Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. About the Role As a Client Service Associate on ...

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Client Services Manager information

See Layton, UT salary details

$31.8K

$63.9K

$115.8K

How much do client services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client services manager in Layton, UT is $63,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $75,400.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Layton, UT?

The most popular types of Client Services jobs in Layton, UT are:

What job categories do people searching Client Services Manager jobs in Layton, UT look for?

The top searched job categories for Client Services Manager jobs in Layton, UT are:

What cities near Layton, UT are hiring for Client Services Manager jobs?

Cities near Layton, UT with the most Client Services Manager job openings:

Client Services Manager jobs near you

Team Leader, Client Services

Fidelity Investments

Salt Lake City, UT • On-site

Full-time

Re-posted 5 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

16th of 152 rated financial services

Job description


Job Description:
Team Leader, Client Services
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Team Leader is a key member of the Regional Center Client Services group providing leadership to a team of licensed associates. Their primary responsibility is to lead, coach, and develop the team to drive exceptional customer experiences and build lifetime relationships with our customers.
The Expertise and Skills You Bring
  • Proven Leadership Experience
  • Previous Management or Leadership Experience in financial services is a plus
  • Series 7, 63, 9/10 licenses preferred or able to obtain within 120 days
  • Your outstanding mentoring and leadership skills, and ability to empower associates to grow and develop
  • Your ability to balance leadership and supervisory responsibilities
  • Your ability to partner with peers locally and nationally to maintain a culture of collaboration, success and reward
  • Your experience with regulatory and compliance practices and rules
  • Your relationship expertise, leading with empathy and enhancing team cohesion

The Value You Deliver
  • Coaching and developing a team of associates to deliver an outstanding experience to our clients
  • Enabling your team to drive outstanding client service interactions/ results
  • Helping associates realize their own personal definitions of success
  • Ability to inspire associates to deliver their best
  • Partnering with associates to build personalized plans that support their development towards career goals
  • Protecting the Fidelity brand through active supervision of associate interactions and transactions
  • Being coachable, collaborative, and curious are your "go to" attributes

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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