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Client Services Associate Jobs in Draper, UT (NOW HIRING)

K/P

Client Services Associate (Bilingual)

Riverton, UT · On-site

Client Services Associate KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to ...

K/P

Client Services Associate (Bilingual)

Herriman, UT · On-site

$22 - $24/hr

The Client Service Associate is responsible for the overall support to the Client Services Department. Essential Duties and Responsibilities: Client Services Support: * Aids Client Services ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client services associate in Draper, UT is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.37 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What cities near Draper, UT are hiring for Client Services Associate jobs? Cities near Draper, UT with the most Client Services Associate job openings:
Client Services Associate jobs near you
Client Services Associate (Bilingual)

Client Services Associate (Bilingual)

K/P

Riverton, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Client Services Associate

KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are.

KP is looking for a Client Services Associate. The Client Service Associate is responsible for the overall support to the Client Services Department.

Essential Duties and Responsibilities:

Client Services Support:

  • Aids Client Services Department, including various clerical functions, office duties, data entry or any other support activities as assigned.
  • Assist in facilitating all phases of service requirements for the client's product, including but not limited to reviewing client specifications, creating work orders, preparing internal documents, creating customer samples and projecting milestones.
  • Verbal and written communication with customers to answer questions and confirm data details. Example: order information, tracking numbers, log-in & password retrieval, shipping costs
  • Filing, scanning, and collecting mail return data from time to time

This position may also perform any and/or all the following duties:

  • Job entry into KP Information Management System
  • Accurately prepares prebills and billing documents.
  • Assist billing process to ensure customer billing requirements are met.
  • Coordinate production of in-house accounts.
  • Other duties or projects as assigned or requested.

Requirements

Education, Experience and Training (Knowledge):

  • Associates degree (A.A) from two-year College; plus, one to two years related experience and/or training; or equivalent combination of education and experience.
  • Basic knowledge of Microsoft Office products including Word, Excel and Outlook.
  • Basic knowledge of print, mail, fulfillment or marketing is a plus.
  • Experience with Microsoft Dynamics AX is desired.

Skills and abilities:

  • Good verbal, written and listening skills; ability to read, understand and follow SOP's, and supervisor's instructions.
  • Coordinates own work with others and works collaboratively to meet needs of the department.
  • Use self-management skills to plan, organize and prioritize work activities to use time efficiently.
  • Interpersonal skills to get along with employees, respond positively to instructions and procedures.
  • Reviews all work carefully for completeness and accuracy.
  • Bilingual (English/Spanish) preferred.

We take pride in fostering a positive work-life balanced environment. Our employees currently enjoy company benefits such as:

  • Competitive Pay
  • 11 Paid Company Holidays
  • Paid Time Off
  • Full benefits – Medical, Dental, Vision, Life Insurance and Disability
  • 401(k) Plan with Company Match

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