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Client Services Manager Jobs in Decatur, AL (NOW HIRING)

Frazier & Deeter

Tax Manager

Huntsville, AL · On-site

$109K - $143K/yr

A Tax Manager works closely with partners, staff and clients. They are responsible for planning ... Develop and maintain strong client relationships by providing exceptional service and understanding ...

Frazier & Deeter

Tax Manager

Huntsville, AL · Hybrid

$109K - $143K/yr

A Tax Manager works closely with partners, staff and clients. They are responsible for planning ... Develop and maintain strong client relationships by providing exceptional service and understanding ...

MAULDIN & JENKINS LLC

Tax Manager - Athens, AL

Athens, AL · On-site

$93K - $122K/yr

Job Responsibilities CLIENT SERVICE EXCELLENCE * Acts as a supervisor to ensure client work is ... Manages engagement and client expectations, ensures satisfaction and communicates upward * Builds ...

Client Care Continuum

Clinical Director

Arley, AL · On-site

$80K - $110K/yr

... services. The Clinical Director will ensure the delivery of high-quality, client-centered care ... Collaborate with medical providers, case managers, community partners, and referral sources.

New

Client Care Continuum

Clinical Director

Arley, AL · On-site

$80K - $110K/yr

... services. The Clinical Director will ensure the delivery of high-quality, client-centered care ... Collaborate with medical providers, case managers, community partners, and referral sources.

New

Client Care Continuum

Clinical Director

Arley, AL · On-site

$80K - $110K/yr

... services. The Clinical Director will ensure the delivery of high-quality, client-centered care ... Collaborate with medical providers, case managers, community partners, and referral sources.

New

Frazier & Deeter

Tax Manager, High Net Worth

Huntsville, AL · On-site

$109K - $143K/yr

Develop and maintain strong client relationships by providing exceptional service and understanding ... Strong project management and organizational skills, with the ability to manage multiple ...

Frazier & Deeter

Tax Manager, High Net Worth

Huntsville, AL · Hybrid

$109K - $143K/yr

Develop and maintain strong client relationships by providing exceptional service and understanding ... Strong project management and organizational skills, with the ability to manage multiple ...

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Client Services Manager information

See Decatur, AL salary details

$32.8K

$65.9K

$119.5K

How much do client services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client services manager in Decatur, AL is $65,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Decatur, AL?

The most popular types of Client Services jobs in Decatur, AL are:

What job categories do people searching Client Services Manager jobs in Decatur, AL look for?

The top searched job categories for Client Services Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Services Manager jobs?

Cities near Decatur, AL with the most Client Services Manager job openings:

Client Services Manager jobs near you

Branch Manager II

Lendmark Financial Services LLC

Decatur, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Lendmark Financial Services rating

8.0

Company rating: 8.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

76th of 152 rated financial services

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
SUMMARY:
The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.
MAJOR DUTIES/RESPONSIBILITIES:
  • Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.
  • Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
  • Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.
  • Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.
  • Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.
  • All other duties as assigned.

BASIC QUALIFICATIONS:
  • High School Diploma or GED from accredited institution
  • 3-5 years of consumer finance experience or related industry experience
  • Personnel management and budgeting skills
  • Effective communication, organization and sales skills
  • Proficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:
  • Industry-related experience
  • Bilingual, Spanish/English
  • Ability to relocate

COMPENSATION:
  • The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
  • This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

WORKING CONDITIONS:
  • Normal office environment
  • Ability to travel, occasionally overnight

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

What Lendmark Financial Services employees say

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