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Client Services Manager Jobs in Decatur, AL (NOW HIRING)

Vision Technology Inc.

Client Developer

Huntsville, AL · Remote

$25/hr

... Service Agreements (MSAs) and staffing contracts. You are the "tip of the spear" who opens doors ... Relationship Management: Navigate hospital "gatekeepers" to reach key decision-makers (Medical ...

Aramark

Food Service Supervisor

Harvest, AL · On-site

$20/hr

... client requirements and business needs. Benefits: Full Health Benefits, 401k*, Vacation/PTO ... Alert management and pull food items that do not meet quality expectations. * Complete opening and ...

Aramark

Food Service Supervisor

Harvest, AL · On-site

$20/hr

... client requirements and business needs. Benefits: Full Health Benefits, 401k*, Vacation/PTO ... Alert management and pull food items that do not meet quality expectations. * Complete opening and ...

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Client Services Manager information

See Decatur, AL salary details

$32.8K

$65.9K

$119.5K

How much do client services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client services manager in Decatur, AL is $65,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Decatur, AL?

The most popular types of Client Services jobs in Decatur, AL are:

What job categories do people searching Client Services Manager jobs in Decatur, AL look for?

The top searched job categories for Client Services Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Services Manager jobs?

Cities near Decatur, AL with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Developer

Vision Technology Inc.

Huntsville, AL • Remote

$25/hr

Part-time

Re-posted 5 days ago

Job description

Role Overview

Vision Technology Inc. (VTI) is seeking a high-energy, "hunter-mentality" Client Developer to spearhead our market expansion. Unlike traditional recruiting roles, you won't be searching for candidates—we already have the clinicians and the technology. Your mission is to find the "homes" for them.

You will be responsible for aggressively cold calling hospital administrators, Chief Medical Officers (CMOs), and HR Directors to secure Master Service Agreements (MSAs) and staffing contracts. You are the "tip of the spear" who opens doors and seals the deal.

Key Responsibilities

High-Volume Prospecting: Conduct 50+ outbound calls daily to hospitals, surgical centers, and government medical facilities to identify staffing shortages.

Strategic Pitching: Use our existing database of qualified physicians and clinicians as leverage to "sell-in" our services to facilities in need.

Contract Negotiation: Lead the negotiation of bill rates and contract terms, ensuring profitable margins for the company.

Relationship Management: Navigate hospital "gatekeepers" to reach key decision-makers (Medical Directors, Department Heads, and C-Suite).

Market Intelligence: Monitor industry trends and competitor activity to identify "hot" territories where medical staffing is in high demand.

Lead Management: Utilize our internal database and job sites to match active clinician availability with new hospital leads.

Required Skills & Qualifications

The "Hunter" DNA: Proven experience in cold calling and B2B sales (Healthcare Staffing or Locum Tenens experience is a major plus).

Closing Ability: A track record of meeting or exceeding sales quotas and successfully "sealing the deal" on complex service contracts.

Communication: Exceptional verbal and written communication skills with the ability to speak confidently to high-level medical executives.

Persistence: High resilience and the ability to handle rejection while maintaining a positive, professional attitude.

Tech-Savvy: Proficiency in CRM software (e.g., Salesforce, Bullhorn) and Microsoft Office.

What We Offer

Competitive Base Salary: $25.00 an hour based on experience, up to 25 hours a week, plus commission for signed contracts.

The "Head Start": Access to a robust, pre-vetted database of clinicians and established job-posting platforms—you have the product; you just need to sell it.

Growth Potential: Opportunities to move into leadership as we scale our Client Development department.

Performance Indicators (KPIs)

Contract Volume: Number of new MSAs signed per month.

Order Generation: Number of new "Open Needs" or job orders secured from facilities.

Outbound Activity: Consistent daily/weekly call volume and follow-ups.