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Client Services Assistant Jobs in Riverside, CA (NOW HIRING)

Client Services Specialist

Irvine, CA · Remote

$18.25 - $24.25/hr

Perform software demonstrations showing potential clients how our product/service works * Work ... up with customers, assist via remote sessions, and update case documentation in CRM system

Client Services Specialist

Irvine, CA · On-site

$18.25 - $24.25/hr

Perform software demonstrations showing potential clients how our product/service works * Work ... up with customers, assist via remote sessions, and update case documentation in CRM system

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Administrative and Client Support: Work with Insurance Broker to obtain insurance documents for ... Oversee master contract spreadsheet, inclusive of services and contract details including ...

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Client Services Assistant information

See Riverside, CA salary details

$12

$20

$29

How much do client services assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for client services assistant in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What are some typical challenges a Client Services Assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What are Client Services Assistants?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What does a client service assistant do?

A client service assistant provides support to clients by answering inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Riverside, CA? The most popular types of Client Services jobs in Riverside, CA are:
What job categories do people searching Client Services Assistant jobs in Riverside, CA look for? The top searched job categories for Client Services Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Services Assistant jobs? Cities near Riverside, CA with the most Client Services Assistant job openings:
Facility Services Assistant

Facility Services Assistant

Behavioral Health Services, Inc

Pomona, CA • On-site

$22 - $25/hr

Full-time

Posted 11 hours ago


Job description

Facility Services Assistant

Pomona, CA 91768

Overview

Salary Range $22.00 - $25.00 Hourly Level Entry Position Type Full Time Job Shift Day

Description

The Facility Services Assistant provides assistance and support for the Department and the Director and performs a variety of administrative and data entry duties.

Major Tasks, Duties and Responsibilities

  • Perform general office functions, which includes preparing correspondence, ordering supplies and print shop requests, preparing bulk mailings, and data entry.
  • Provide accurate information and referrals to customers.
  • Coordinate logistics of program activities, such as scheduling space, ordering meals, etc.
  • Work as a team member in performing duties and assignments.
  • Adhere to professional standards.
  • Ability to demonstrate ethical and professional behavior.
  • Ability to communicate clearly, with clients, staff, peers, supervisors and non-BHS resources.
  • Ability to convey respect for cultural and lifestyle diversities of clients and staff.
  • Perform receptionist duties, as needed
  • Other duties as assigned

Facility Services Assistant - Competencies and Performance Expectations

All Facility Services Assistant's are expected to:

  • Receive and direct calls and visitors
  • Organize and maintain office files and systems
  • Develop and maintain computer database of program statistics
  • Prepare layouts for complex documents, such as newsletters, brochures, and reports
  • Arrange and coordinate appointments, meetings, and program activities
  • Comply with BHS health and safety standards

Qualifications

Prerequisite Qualifications

Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.

Bilingual abilities may be required within certain BHS programs.

High school diploma, minimum of two years general office experience. Knowledge of alpha and numeric filing systems. Proper English and grammar skills. Some knowledge of resources for target population and client confidentiality regulations. Proficiency in MA Windows, Word, and Excel. Skills in MS Access, Publisher or ability to self-teach. Ability to use and maintain a variety of office machinery, including copy and fax machines and laser printer. Must have ability to communicate effectively both verbally and in writing. Must possess good listening skills and the ability to follow directions. Ability to work with others, including other professional and paraprofessional staff and volunteers. Must have positive, professional attitude, sincere interest and desire in working with target population; patience and compassion, sensitivity to culture, attitudes, beliefs and knowledge of target population.

Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business.

Able to stand, bend, stoop, squat and reach for purpose of performing duties such as handling materials stocked on shelves, filing and handling and sorting mail. Routinely lift and move items weighing up to ten pounds; is expected to ask for assistance and use dolly or cart and any heavy items. Vision, hearing, manual dexterity and eye-hand coordination adequate to answer telephones, use keyboard, write messages. Able to move about the facility and in other off-site locations.