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Client Services Assistant Jobs in Riverside, CA (NOW HIRING)

BRIO CLINICAL, INC

Client Services Specialist

Ontario, CA · On-site

$21/hr

Client Service Specialist The Client Service Specialist reports to the Phlebotomy Manager and ... May assist with training, coaching, and the development of coworkers and students. * Performs other ...

New

PBK

Client Services Coordinator

Rancho Cucamonga, CA

$44K - $66K/yr

This position will assist the staff in daily client related activities, all of which revolve around ... Strong customer service skills. * Ability to interact with senior management, external client ...

PBK

Client Services Coordinator

Rancho Cucamonga, CA · On-site

$44K - $66K/yr

This position will assist the staff in daily client related activities, all of which revolve around ... Strong customer service skills. * Ability to interact with senior management, external client ...

PBK

Client Services Coordinator

Rancho Cucamonga, CA · On-site

$44K - $66K/yr

This position will assist the staff in daily client related activities, all of which revolve around ... Strong customer service skills. * Ability to interact with senior management, external client ...

Prismatik

Client Services Coordinator

Irvine, CA · On-site

$18 - $23/hr

... by servicing accounts with order processing, coordinating accounts with focus on client ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

Glidewell

Client Services Coordinator

Irvine, CA · On-site

$18 - $23/hr

... by servicing accounts with order processing, coordinating accounts with focus on client ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

Prismatik

Client Services Coordinator

Irvine, CA · On-site

$18 - $23/hr

... by servicing accounts with order processing, coordinating accounts with focus on client ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

EBizCharge

Client Services Specialist

Irvine, CA · On-site

$18.25 - $24.25/hr

Perform software demonstrations showing potential clients how our product/service works * Work ... up with customers, assist via remote sessions, and update case documentation in CRM system

EBizCharge

Client Services Specialist

Irvine, CA · On-site

$18.25 - $24.25/hr

Perform software demonstrations showing potential clients how our product/service works * Work ... up with customers, assist via remote sessions, and update case documentation in CRM system

Banfield

Client Service Coordinator

Anaheim, CA · On-site

$16.93 - $21.63/hr

... services * Assist incoming clients by completing the required documentation, entering all pet ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (Can Do)

Banfield

Client Service Representative

Foothill Ranch, CA · On-site

$16.50 - $22.50/hr

... services * Assist incoming clients by completing the required documentation, entering all pet ... Client Service Skills * Priority Setting * Time Management * Capabilities and Experience (can do)

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Client Services Assistant information

See Riverside, CA salary details

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How much do client services assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client services assistant in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Riverside, CA?

The most popular types of Client Services jobs in Riverside, CA are:

What are popular job titles related to Client Services Assistant jobs in Riverside, CA?

For Client Services Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Riverside, CA look for?

The top searched job categories for Client Services Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Client Services Assistant jobs?

Cities near Riverside, CA with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,225 per year, or $23.7 per hour.

Client Services Specialist

BRIO CLINICAL, INC

Ontario, CA • On-site

$21/hr

Full-time

Posted yesterday

New

Job description


Job Description

Client Service Specialist

The Client Service Specialist reports to the Phlebotomy Manager and ensures our offices in Northern California, Southern California, and Nevada run efficiently, while building trusting relationships with clients. The Client Service Specialist is the first point of contact for our clients and works in person at the office answering phone calls, confirming scheduled appointments, resolving issues, updating client information, and dispatching technicians. The Client Service Specialist maximizes technician time and mileage when dispatching. As needed, the Client Service Specialist will update clients on any changes. The Client Service Specialist ensures customer satisfaction by following up with clients after their services have been performed.

Remote Work Available:

  • None

Supervisory Responsibilities

  • None

Duties and Responsibilities

  • Adheres to all standard telephone measurements set in place. Uses proper telephone etiquette.
  • Answers email and phone inquiries by clarifying desired information; researches, locates, and provides information all while maintaining HIPAA.
  • Answers phones, looks up results, enters orders and results in LIMS, answers clinic questions as capable and appropriate or refers questions to Laboratory Manager as needed.
  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
  • Diagnoses, responds, and troubleshoots with high levels of customer service when responding to breakdowns, unforeseen changes to “en route” deliveries, driver call offs, customer delays, etc.
  • Assists with day to day operations in a timely manner.
  • Understands individual client needs and builds rapport with all client contacts.
  • Communicates with clients by way of phone calls, email, or site visits frequently.
  • Fielding and assisting with client requests with utmost urgency and accuracy.
  • Acts as a liaison between our contingent employees and client companies.
  • Assists with employee needs and inquiries in a timely manner.
  • Handles contingent employee concerns, complaints, and/or needs and facilitates a resolution.
  • Assists with onboarding of new facilities and clients.
  • Schedules regular maintenance on all vehicles.
  • Establishes efficient routes and transportation schedules.
  • Monitors Drivers to ensure adherence to schedules and proper driving practices.
  • Monitors employee check outs and daily emails to ensure that the technicians are following the best practices when it comes to work related tasks, client satisfaction, and handling any issues that may arise.
  • May assist with training, coaching, and the development of coworkers and students.
  • Performs other duties as assigned.
  • Must take all assigned Human Resources trainings and classes.
  • Responsible for attending all department and staff meetings.

Education and Experience

  • High School Diploma or GED.
  • Medical Assistant Degree, required.
  • 1 – 3 years experience in a Medical Assistant role, required.

Knowledge, Skills and Abilities Required

  • Ability to type 60wpm.
  • Record maintenance skills.
  • Ability to provide excellent customer service.
  • Ability to communicate effectively, both verbally and written.
  • Ability to independently tackle tasks.
  • Ability to quickly address and resolve issues.
  • Ability to maintain calendars and schedule appointments.
  • Ability to understand and follow specific instructions and procedures.
  • Ability to prepare and print routine correspondence, labels, and/or other basic written material.
  • Google Workspace, word processing, data entry skills.
  • Skill in the use of operating basic office equipment.

Competencies:

  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance & Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.


Physical Requirements

  • Work is normally performed in a typical interior/office work environment.
  • Work may require prolong periods of driving and sitting in a vehicle.
  • Prolonged periods of sitting and a desk and working on a computer.
  • Prolonged periods of standing at a copy machine.
  • Must be able to lift up to 25 pounds.



Thursday - Monday, 8:30am - 5:00pm