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Client Services Director Jobs in Riverside, CA (NOW HIRING)

Radial Inc.

Client services representative

Rialto, CA

$57K - $78K/yr

Client services representative Job Number: JO-2605-11280 Location (City, State): Rialto, CA ... Director. * Assisting customers in resolving all questions and issues. * Trouble resolution root ...

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See Riverside, CA salary details

$40.2K

$94.9K

$170.1K

How much do client services director jobs pay per year?

As of Jun 8, 2026, the average yearly pay for client services director in Riverside, CA is $94,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Riverside, CA? The most popular types of Client Services jobs in Riverside, CA are:
What are popular job titles related to Client Services Director jobs in Riverside, CA? For Client Services Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Services Director jobs in Riverside, CA look for? The top searched job categories for Client Services Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Services Director jobs? Cities near Riverside, CA with the most Client Services Director job openings:
Client Services Director jobs near you
Client Services Director

Client Services Director

Professional Nurse Partners

Yorba Linda, CA • On-site

Full-time

Posted 8 days ago

Job description

Company Description
Professional Nurse Partners -
A unique, locally owned Senior Life Care Management Company with a passion for client care and a family atmosphere!
As a Life Care Management Organization, we promote good health and quality of life through:
  • Comprehensive geriatric care management.
  • In-home care (with our Care Partner Program).
  • Medication Management.
  • Wellness programs.

Our goal is to deliver client centered care management with a specialized clinical focus:
  • Our Registered Nurse Care Managers foster wellness and disease management by educating our patients regarding prescribed regimens and therapies.
  • Our Home Care Partner Program supports both patients and families meet the needs of daily living. We are dedicated to helping our clients lead dignified, independent lifestyles in the comfort and safety of their own homes. We selectively place caring and trained personnel to meet our clients' unique needs.

Job Description
Exciting new opportunity for a Client Services Director! Be part of an innovative Life Care Management Organization!
Some duties include:
Assumes management responsibility for the fiscal and operational activities of the organization and is responsible for long-term planning, organizing, directing and staffing of the Agency.
Plans and develops new programs, recruits and interviews management personnel and establishes procedures for measuring quality care and organizational performance.
Directs and administers day-to-day activities of Company's Programs in accordance with established policies to provide high quality health care services. Ensures economical and efficient performance under guidance of organization's goals, objectives, and operating budget.
Directs, supervises, and governs all home care programs including nursing, therapy, home care, and care management support. Plans, implements and maintains policies and procedures for home care and care management programs to ensure quality patient care and services.
Directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Ensures service quality goals are met.
Identifies and helps to develop strategic relationships with partners or potential customers. Assists in the development of a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting. Works with marketing, sales, and product development teams to implement business development initiatives.
Qualifications
Requirements:
  • Knowledge of health care policies.
  • Knowledge of medical ethics.
  • Knowledge of quality assurance techniques.
  • Written and verbal communication
  • Effective teamwork
  • Prioritizing tasks
  • Problem solving
  • Budgeting/Planning
  • Management ability with subordinates

Qualifications/Education:
  • Bachelor's Degree or Equivalent Experience
  • Current driver's license.
  • Proper Vehicle Insurance Coverage

Additional Information
All your information will be kept confidential according to EEO guidelines.

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