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Client Services Director Jobs in Riverside, CA (NOW HIRING)

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ... customized service. Even after decades of delivering great packaging to our customers, that ...

Colliers

Client Service Coordinator

Irvine, CA

$25.09 - $32.76/hr

As a Client Services Coordinator , you're at the forefront of the action, delivering exceptional ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Client Service Coordinator

Irvine, CA

$25.09 - $32.76/hr

As a Client Services Coordinator, you're at the forefront of the action, delivering exceptional ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Client Service Coordinator

Irvine, CA · On-site

$25.09 - $32.76/hr

As a Client Services Coordinator , you're at the forefront of the action, delivering exceptional ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Client Service Coordinator

Irvine, CA · On-site

$25.09 - $32.76/hr

As a Client Services Coordinator , you're at the forefront of the action, delivering exceptional ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

PMP Management

Director of Client Success, HOA

Irvine, CA · On-site

$120K - $140K/yr

PMP delivers a level of service only a local management partner can, with the depth and breadth of ... The Director of Client Success is responsible for driving organic growth within the market by ...

CU Direct

Director, Client & Product Support

Irvine, CA

$250K - $261K/yr

... Director, Client and Product Support, owns the Level I service delivery function within Client and ... Own Level I service delivery performance including first-contact resolution, case documentation ...

Origence

Director, Client & Product Support

Irvine, CA · On-site

$250K - $262K/yr

... Director, Client and Product Support, owns the Level I service delivery function within Client and ... Level I Service Delivery & Operational Performance- 35% * Own Level I service delivery performance ...

Origence

Director, Client & Product Support

Irvine, CA

$250K - $261K/yr

... Director, Client and Product Support, owns the Level I service delivery function within Client and ... Own Level I service delivery performance including first-contact resolution, case documentation ...

Origence

Director, Client & Product Support

Irvine, CA

$250K - $262K/yr

... Director, Client and Product Support, owns the Level I service delivery function within Client and ... Level I Service Delivery & Operational Performance- 35% * Own Level I service delivery performance ...

Alleviate

Director of Client Success

Irvine, CA · On-site

$130K - $150K/yr

General Summary The Director of Client Success is responsible for executing and operationalizing ... Implement and optimize a multi-tiered Client Success model (self-service, Tier 1-3, escalation ...

ADP

Sr Client Svc & Prod Supt Spec

San Dimas, CA · On-site

$19.25 - $26.50/hr

ADP is hiring a Sr Client Svc - Prod Supt Spec-G21213 Basic Function As a SR Client Service and ... Perform other related duties and assignments as directed by management. * Maintain and enhance ...

New

Armaninollp

D365 FSC Director

Irvine, CA

Represent the firm in the market and participate in industry events, conferences and client forums. Collaborate with other Partners, Practitioners, and Practice Leads to shape service offerings.

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Showing results 1-20

All JobsClient Services Director JobsClient Services Director Jobs in Riverside, CA

Client Services Director information

See Riverside, CA salary details

$40.2K

$94.9K

$170.1K

How much do client services director jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client services director in Riverside, CA is $94,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Riverside, CA? The most popular types of Client Services jobs in Riverside, CA are:
What are popular job titles related to Client Services Director jobs in Riverside, CA? For Client Services Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Services Director jobs in Riverside, CA look for? The top searched job categories for Client Services Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Services Director jobs? Cities near Riverside, CA with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,882 per year, or $45.6 per hour.

Director of Client Relations

Ernest

Fontana, CA • On-site

Full-time

Posted 10 days ago

Job description

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Director of Client Relations (aka Director of Sales)Location: Fontana, CASales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks
At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.
What You'll Do:
Lead and Develop a Territory Sales Team
  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador
  • Serve as the go-to sales leader for your region-internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts
  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence
  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring
  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels, from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required, we hire for potential and performance

Why Ernest?
We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.
Let's build something great together!
Wanna see what makes us awesome? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

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