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Client Services Director Jobs in Riverside, CA (NOW HIRING)

... by servicing accounts with order processing, coordinating accounts with focus on client ... Performs other related duties and projects as directed by management. Education and Experience:

... by servicing accounts with order processing, coordinating accounts with focus on client ... Performs other related duties and projects as directed by management. Education and Experience:

... by servicing accounts with order processing, coordinating accounts with focus on client ... Performs other related duties and projects as directed by management. Education and Experience:

Showing results 21-40

Client Services Director information

See Riverside, CA salary details

$40.2K

$94.9K

$170.1K

How much do client services director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client services director in Riverside, CA is $94,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Riverside, CA?

The most popular types of Client Services jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Client Services Director jobs?

Cities near Riverside, CA with the most Client Services Director job openings:

Infographic showing various Client Services Director job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,882 per year, or $45.6 per hour.

Client Services Coordinator - Office & Caregiver Role

Griswold Home Care for North Houston

Irvine, CA • On-site

$22 - $25/hr

Other

Posted 2 days ago

New


Job description

Client Services Coordinator - Office & Caregiver Role
Griswold Home Care for Greater Newport Beach
Part-Time | Approximately 30 Hours per Week | $22-$25/Hour DOE | Irvine, CA
About the Position
Griswold Home Care for Greater Newport Beach is looking for a dependable, organized, and personable individual to join our growing office.
This is a unique position combining office administration, caregiver recruiting, client services, and occasional hands-on caregiving. Most hours will typically be spent supporting office operations, recruiting, scheduling, and client services, with the flexibility to assist with direct client care when needed.
This may include helping support a new client start while we identify and transition to a permanent caregiver, assisting with an unexpected staffing need, or helping ensure continuity of care.
The position is expected to average approximately 30 hours per week, with the potential for additional hours based on agency needs and growth. The mix of office and field hours may vary from week to week.
This is an excellent opportunity for someone with home care, senior care, healthcare, or related experience who enjoys working with people and is interested in developing experience on the operational side of a growing home care agency.
What You'll Do
Office & Client Services
  • Assist with day-to-day office and administrative responsibilities
  • Enter and maintain accurate information in our home care CRM
  • Assist with caregiver scheduling and staffing
  • Communicate professionally with clients, families, and caregivers
  • Assist with new client and caregiver onboarding
  • Help coordinate caregiver introductions and new client starts
  • Participate in occasional client visits and field activities
  • Maintain accurate and organized client and caregiver records
  • Provide general support to the Operations Manager
Caregiver Recruiting
  • Review and screen caregiver applicants
  • Conduct initial phone screens and caregiver interviews
  • Schedule interviews and follow up with qualified candidates
  • Assist applicants through the hiring and onboarding process
  • Help maintain an active pipeline of qualified caregivers
Client Care & Field Support
  • Provide occasional direct caregiving when needed
  • Help support new client starts until a permanent caregiver is identified
  • Provide occasional coverage for unexpected staffing needs
  • Assist with caregiver and client introductions
  • Observe and communicate relevant client needs to the office team
  • Help create continuity between the client, caregiver, and office
What We're Looking For
We are looking for someone who is:
  • Dependable, organized, and detail oriented
  • Professional, friendly, and comfortable interacting with clients and families
  • Comfortable interviewing and communicating with caregiver applicants
  • Able to work independently and take initiative
  • Comfortable with computers, email, and learning new software
  • Able to document information accurately and follow established processes
  • Flexible and willing to move between office and field responsibilities as needed
  • Comfortable working both in an office environment and in clients' homes
  • Available for occasional weekend or after-hours needs
  • Interested in learning and taking on greater responsibility as our office grows
Qualifications
  • Experience in home care, senior care, healthcare, or a related field preferred
  • Previous home care agency experience is highly desirable
  • Caregiving experience strongly preferred
  • CNA certification preferred, but not required
  • Basic computer skills required
  • Strong verbal and written communication skills
  • Valid driver's license and reliable transportation
  • Ability to meet applicable caregiver employment and background requirements
Schedule
Approximately 30 hours per week, primarily during weekday business hours.
Some flexibility is required for occasional client care, new client starts, staffing needs, and weekend or after-hours situations.
The balance between office and caregiving responsibilities may vary from week to week. Additional hours may be available based on client needs and agency growth.
Compensation
$22-$25 per hour, depending on experience and qualifications.
Why Join Griswold Home Care?
Griswold Home Care is a nationally recognized home care organization with a long history of helping older adults remain safely and comfortably at home.
Our Greater Newport Beach office is growing, and we are building a team focused on dependable care, strong caregiver support, professional client service, and a positive workplace culture.
We offer:
  • A positive and supportive small-office environment
  • Approximately 30 hours per week with potential for additional hours
  • A varied position combining office, recruiting, client service, and field experience
  • The opportunity to learn multiple aspects of home care operations
  • Training and professional development
  • Direct involvement with clients, caregivers, and agency leadership
  • The opportunity to take on greater responsibility as the agency grows
  • Potential future advancement into client services, recruiting, scheduling, or operations
If you are organized, dependable, enjoy working with people, and are interested in growing beyond a traditional caregiving role, we would like to hear from you.
ABOUT GRISWOLD HOME CARE
What does it mean to "live assured"? It means people enjoying the independence they want and the peace of mind they deserve. It is the promise we make to all of our clients; one that we are confident making because of our team. Griswold operates in over 170 locations in 30 states and has touched more than 100,000 families.
Griswold Home Care was founded by the late Jean Griswold in 1982, making us the oldest non-medical home care franchise organization in the country. As a pioneer in our industry, we support families by referring professional caregivers for personal care, homemaking, and companionship services. Our company was built on the timeless values of compassion and care-and these ideals are always at the heart of all that we do. We are proud that the services we provide help our clients remain in the homes they love.
Our desire to give back led us to establish the Jean Griswold Scholarship Foundation which assists individuals seeking to further their education in a care-related field. We hire hard-working, dedicated individuals who uphold our values and ensure our clients receive the top-quality care they need. To show our appreciation for all they do, we offer our employees above-average pay, robust appreciation programs, and opportunities for growth and development to help them build rewarding careers. Learn more here: https://www.youtube.com/watch?v=kf7BUiB8eRk
ARE YOU A GOOD FIT?
Ask yourself: Do I enjoy working with senior citizens? Can I provide compassionate elderly care with a positive attitude? Am I punctual and dependable? If so, please consider applying for this position today!
WHAT WE NEED FROM YOU
  • Compassion and Great Communication.
  • Reliable transportation.
  • 6 months of experience preferred.
  • High school diploma or equivalent is preferred.