ZipRecruiter

Log In

1

Client Services Assistant Jobs in Bothell, WA (NOW HIRING)

Lifelong

Client Services Coordinator

Everett, WA · On-site

$22.08 - $33.77/hr

This position is the front-line customer service for all individuals accessing our Lifelong office and will assist with both client access to services and operational functions. In addition, the job ...

next page

Showing results 1-20

All JobsClient Services Assistant JobsClient Services Assistant Jobs in Bothell, WA

Client Services Assistant information

See Bothell, WA salary details

$13

$22

$31

How much do client services assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for client services assistant in Bothell, WA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.96 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Services Assistant typically does not earn $10,000 a month without advanced experience or specialized skills. High earnings in client services roles usually require extensive industry knowledge, certifications, or managerial responsibilities. Most roles with such income levels are often in sales, entrepreneurship, or specialized consulting rather than entry-level positions.

What does a client service assistant do?

A client service assistant provides support to clients by answering inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

How can I make 2000 a week working from home?

A Client Services Assistant can increase earnings by taking on multiple clients, working additional hours, or seeking higher-paying roles within customer support or account management. Developing strong communication skills and proficiency with CRM tools can also help qualify for higher-paying opportunities or freelance work that boosts weekly income.

Is a CSA job stressful?

A Client Services Assistant (CSA) role can be stressful due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop skills to manage pressure effectively.

What are Client Services Assistants?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a Client Services Assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Bothell, WA? The most popular types of Client Services jobs in Bothell, WA are:
What job categories do people searching Client Services Assistant jobs in Bothell, WA look for? The top searched job categories for Client Services Assistant jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Client Services Assistant jobs? Cities near Bothell, WA with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,347 per year, or $22.8 per hour.

Senior Client Service Manager, Client Experience

Wsgr

Seattle, WA

$147K - $198K/yr

Full-time

Posted 27 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Position Overview

At Wilson Sonsini, we are committed to providing our clients with both exceptional legal counsel and a highly professional, responsive service experience. The Client Service team has a dedicated role in this mission by actively gathering client feedback and ensuring those insights lead to tangible improvements in how we work. We are seeking a Senior Manager to support the execution of our feedback program(s) and to help ensure that our administrative processes remain aligned with the evolving needs of our clients.

Reporting to the Director of Client Service, you will act as a primary architect of the client experience. Your role is to move beyond data collection, acting as the bridge between client sentiment and firm-wide evolution, driving change management and optimizing the onboarding lifecycle to ensure our service delivery is as agile as the innovators we represent.

Primary Responsibilities

  • With the Director of Client Service, assist in leading the firm's feedback ecosystem, orchestrating the end-to-end client feedback lifecycle, conducting traditional qualitative interviews and overseeing sophisticated survey programs to capture a 360-degree view of the client experience.
  • Translate raw feedback and interview findings into actionable service improvement plans. You will be responsible for deploying these changes directly at the client level and across internal administrative departments.
  • Utilize client insights to refine and overhaul the onboarding process, ensuring that new engagements are structured for immediate administrative and operational success.
  • Partner with Finance, IT, Legal Project Management, and other administrative leads to break down silos and modify internal workflows that create friction for our clients.
  • Assist with reporting and presentations by integrating feedback data into reports and presentations that reflect client insights in addition to firmwide service improvements.
  • Respond to high-level inquiries from attorneys and administrative departments, resolving complex service delivery issues or navigating them to the appropriate lead for handling.
  • Continually advise on and implement improvements to team operational processes to increase efficiency and enhance the standard of internal client service.

Qualifications & Requirements

  • Minimum of 7+ years of experience in client experience (CX), legal operations, or professional services management. Experience within an AmLaw 100 firm or a corporate legal department is highly preferred.
  • Experience managing direct reports and leading change management initiatives across multi-disciplinary administrative teams.
  • Bachelor's degree is required; a J.D., MBA, or PMP certification preferred.
  • Expert-level interviewing and presentation skills, with a proven ability to extract candid insights from executive-level stakeholders and influence internal partners.
  • Strong understanding of data analysis, CRM systems, and how to use qualitative data to drive process engineering.
  • Commitment to maintaining the confidentiality and ethical standards required within a premier global law firm.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C.: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

Apply