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Client Services Director Jobs in Bothell, WA (NOW HIRING)

CourtAvenue

Director, Client Services

Seattle, WA

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

CourtAvenue

Director, Client Services

Seattle, WA · On-site

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

Apex Companies

Client Service Leader

Seattle, WA · On-site

Lead the growth of Apex's environmental services within the Pacific Northwest market. * Develop and ... Leverage existing client relationships and your market insight to establish Apex as a trusted ...

Colliers

Valuation Services Director

Seattle, WA · Hybrid

As a Valuation Services Director, you will perform top-tier valuation services to obtain new and ... Originate new client relationships and foster existing ones. * Manage team members across ...

Colliers

Valuation Services Director

Seattle, WA · Hybrid

As a Valuation Services Director, you will perform top-tier valuation services to obtain new and ... Originate new client relationships and foster existing ones. * Manage team members across ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Bothell, WA

Client Services Director information

See Bothell, WA salary details

$43K

$101.7K

$182.2K

How much do client services director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services director in Bothell, WA is $101,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $122,400.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Bothell, WA?

The most popular types of Client Services jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Client Services Director jobs?

Cities near Bothell, WA with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $101,668 per year, or $48.9 per hour.

Client Services Director (Remote Eligible)

Smartsheet

Bellevue, WA • Remote

Full-time

Re-posted 17 days ago

Smartsheet rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

70th of 247 rated software companies

Job description

Smartsheet is looking for a high-impact Client Services Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet's Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes.
You will report to the Director, Customer Outcomes and this is a remote eligible role.

You Will:

  • Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
  • Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation
  • Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
  • Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
  • Generate and progress pipeline: Maintain ~3 coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
  • Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
  • Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)

You Have:

  • 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven-figure TCV experience a plus)
  • Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams
  • Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV
  • Track record in territory management and account planning across Large Enterprise
  • Ability to travel up to 40-50%
  • BA/BS required; advanced degree preferred
  • Smartsheet experience is a plus

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