... * Assist with calendar coordination and travel planning to support attorneys or internal ... At least 3 years of experience in a legal, client-focused services, or similarly client-facing ...
Quick apply
... * Assist with calendar coordination and travel planning to support attorneys or internal ... At least 3 years of experience in a legal, client-focused services, or similarly client-facing ...
Client Services Manager
Boston, MA · On-site
$70K/yr
As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...
Client Services Manager
Boston, MA · On-site
$70K/yr
As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...
Client Services Manager - Middle Market/Construction
Boston, MA · Hybrid
$54K - $103K/yr
At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads development, delivery and evaluation of client service goals * Customizes measurement tools ...
Client Services Manager - Middle Market/Construction
Boston, MA · Hybrid
$54K - $103K/yr
At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads development, delivery and evaluation of client service goals * Customizes measurement tools ...
Client Services Associate
Wilmington, MA · On-site
$20.44 - $30/hr
Client Services Associate At HUB International, we believe the best workplaces do more than offer a ... Specific Responsibilities * Assist the CRM in client retention and building relationships with key ...
Client Services Associate
Wilmington, MA · On-site
$20.44 - $30/hr
Client Services Associate At HUB International, we believe the best workplaces do more than offer a ... Specific Responsibilities * Assist the CRM in client retention and building relationships with key ...
Client Services Associate
Boston, MA · Hybrid
$42K - $53K/yr
The Client Services Representative is responsible for responding to and resolving a wide range of ... Document all communication and maintain appropriate records. * Assist in sample procurement and ...
Client Services Associate
Boston, MA · Hybrid
$42K - $53K/yr
The Client Services Representative is responsible for responding to and resolving a wide range of ... Document all communication and maintain appropriate records. * Assist in sample procurement and ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Specific Responsibilities * Assist the CRM in client retention and building relationships with key ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Specific Responsibilities * Assist the CRM in client retention and building relationships with key ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Norwell, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Norwell, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Boston, MA · On-site
$42K - $53K/yr
The Client Services Representative is responsible for responding to and resolving a wide range of ... Document all communication and maintain appropriate records. * Assist in sample procurement and ...
Client Services Associate
Boston, MA · On-site
$42K - $53K/yr
The Client Services Representative is responsible for responding to and resolving a wide range of ... Document all communication and maintain appropriate records. * Assist in sample procurement and ...
Client Services Associate
Norwell, MA · Hybrid
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Norwell, MA · Hybrid
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Norwell, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Norwell, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Wilmington, MA · On-site
$20.44 - $30/hr
Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Specific responsibilities include: * Assist the CRM in client retention and building relationships ...
Client Services Associate
Wilmington, MA · On-site
$20.44 - $30/hr
Client Services Associate We currently have an opportunity for a Client Services Associate to join ... Specific responsibilities include: * Assist the CRM in client retention and building relationships ...
Client Services Associate
Boston, MA · Hybrid
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Boston, MA · Hybrid
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
Client Services Associate
Boston, MA · On-site
$20.44 - $30/hr
SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
The Assistant Director of Client Services provides leadership and operational oversight for the College's Service Desk and client support operations across both the Haverhill and Lawrence campuses.
Client Services Coord
Acton, MA · On-site
$48K - $52K/yr
Event Coordination & Attendance: • Assist with planning, promoting, and attending firm-hosted ... Microsoft Office is required. • Previous client service, sales, and/or administrative experience ...
Client Services Coord
Acton, MA · On-site
$48K - $52K/yr
Event Coordination & Attendance: • Assist with planning, promoting, and attending firm-hosted ... Microsoft Office is required. • Previous client service, sales, and/or administrative experience ...
AVP, Claims Client Services
Boston, MA · On-site
At CNA, we strive to create a culture in which people know they matter and are part of something ... Serves as a strategic business partner to senior Claim and Field leaders, ensuring client service ...
AVP, Claims Client Services
Boston, MA · On-site
At CNA, we strive to create a culture in which people know they matter and are part of something ... Serves as a strategic business partner to senior Claim and Field leaders, ensuring client service ...
Event Coordination & Attendance: * Assist with planning, promoting, and attending firm-hosted ... Previous client service, sales, and/or administrative experience within a professional setting ...
Quick apply
Event Coordination & Attendance: * Assist with planning, promoting, and attending firm-hosted ... Previous client service, sales, and/or administrative experience within a professional setting ...
Client Services Assistant information
See Massachusetts salary details
$12.86 - $14.49
2% of jobs
$14.49 - $16.11
6% of jobs
$16.11 - $17.73
12% of jobs
$18.34 is the 25th percentile. Wages below this are outliers.
$17.73 - $19.36
13% of jobs
$19.36 - $20.98
14% of jobs
The median wage is $21.28 / hr.
$20.98 - $22.60
17% of jobs
$24.15 is the 75th percentile. Wages above this are outliers.
$22.60 - $24.22
12% of jobs
$24.22 - $25.85
9% of jobs
$25.85 - $27.47
9% of jobs
$27.47 - $29.09
4% of jobs
$29.09 - $30.72
3% of jobs
$12
$21
$30
How much do client services assistant jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for client services assistant in Massachusetts is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.95 per hour, depending on experience, location, and employer.
What is a client services assistant?
Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.
What are some typical challenges a client services assistant might face and how can they overcome them?
Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.
What is the difference between Client Services Assistant vs Customer Service Representative?
| Aspect | Client Services Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer associate degree | High school diploma or equivalent; some roles may prefer post-secondary education |
| Work Environment | Office settings, client-facing roles, administrative support | Call centers, retail, office settings, customer support centers |
| Employer & Industry | Financial services, consulting, professional services | Retail, telecommunications, hospitality, various industries |
| Search & Comparison Intent | Understanding support roles assisting clients directly | Handling customer inquiries and resolving issues |
The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.
What are the most commonly searched types of Client Services jobs in Massachusetts?
The most popular types of Client Services jobs in Massachusetts are:
What are popular job titles related to Client Services Assistant jobs in Massachusetts?
For Client Services Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Client Services Assistant jobs in Massachusetts look for?
The top searched job categories for Client Services Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Services Assistant jobs?
Cities in Massachusetts with the most Client Services Assistant job openings:
Full-time
Posted 11 days ago
Job description
We are looking for an experienced and service-oriented individual to support front-of-house operations and administrative workflows in our office. This position plays a key role in creating a welcoming experience for clients and visitors while helping attorneys and business teams stay organized and prepared. The ideal candidate is comfortable balancing reception responsibilities with detailed administrative work in a fast-paced legal or business services environment.
Responsibilities:
• Welcome clients, guests, and visitors, maintain visitor records, and ensure the reception area operates efficiently throughout the day.
• Manage incoming telephone traffic by answering calls promptly, directing inquiries to the appropriate contacts, and handling communications with care.
• Coordinate room reservations and meeting arrangements, including scheduling conference spaces and organizing catering, technology, and required materials.
• Assign workspace or office accommodations for visiting personnel and confirm all arrangements are prepared before arrival.
• Provide administrative support through preparation of expense documentation, payment-related requests, and business intake or matter-related materials.
• Assist with calendar coordination and travel planning to support attorneys or internal stakeholders with changing schedules and priorities.
• Prepare, review, and assemble documents, mailings, and presentation binders while maintaining accurate electronic files and organized records.
• Monitor details closely across high-volume tasks, helping ensure written materials, logistics, and administrative processes are completed accurately and on time.• At least 3 years of experience in a legal, client-focused services, or similarly client-facing office environment.
• Bachelor’s degree preferred, or an equivalent combination of education and relevant work experience.
• Demonstrated strength in administrative support, front-desk coordination, and office organization.
• Excellent written and verbal communication skills with a detail-focused and service-oriented approach.
• Ability to manage multiple priorities in a busy setting while maintaining accuracy and strong attention to detail.
• Solid proofreading skills and comfort handling documents that require precision and consistency.
• Experience coordinating meetings, visitor logistics, and office-related support tasks with minimal supervision.
Responsibilities:
• Welcome clients, guests, and visitors, maintain visitor records, and ensure the reception area operates efficiently throughout the day.
• Manage incoming telephone traffic by answering calls promptly, directing inquiries to the appropriate contacts, and handling communications with care.
• Coordinate room reservations and meeting arrangements, including scheduling conference spaces and organizing catering, technology, and required materials.
• Assign workspace or office accommodations for visiting personnel and confirm all arrangements are prepared before arrival.
• Provide administrative support through preparation of expense documentation, payment-related requests, and business intake or matter-related materials.
• Assist with calendar coordination and travel planning to support attorneys or internal stakeholders with changing schedules and priorities.
• Prepare, review, and assemble documents, mailings, and presentation binders while maintaining accurate electronic files and organized records.
• Monitor details closely across high-volume tasks, helping ensure written materials, logistics, and administrative processes are completed accurately and on time.• At least 3 years of experience in a legal, client-focused services, or similarly client-facing office environment.
• Bachelor’s degree preferred, or an equivalent combination of education and relevant work experience.
• Demonstrated strength in administrative support, front-desk coordination, and office organization.
• Excellent written and verbal communication skills with a detail-focused and service-oriented approach.
• Ability to manage multiple priorities in a busy setting while maintaining accuracy and strong attention to detail.
• Solid proofreading skills and comfort handling documents that require precision and consistency.
• Experience coordinating meetings, visitor logistics, and office-related support tasks with minimal supervision.
About Robert Half
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
San Ramon, CA, US
Year founded
1948