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Remote Client Services Jobs in Massachusetts (NOW HIRING)

HMG Careers

Remote Client Sales Advocate

Lawrence, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Fall River, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Brockton, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Pittsfield, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

New Bedford, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

IME RESOURCES LLC

Client Coordinator (32447)

Norwood, MA · Remote

$17 - $19/hr

We're looking for a Remote Client Coordinator to join our team! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf ...

IME RESOURCES LLC

Client Coordinator (32609)

Norwood, MA · Remote

$17/hr

We're looking for a Remote Client Coordinator to join our team! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf ...

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All JobsClient Services JobsRemote Client Services JobsRemote Client Services Jobs in Massachusetts

Remote Client Services information

See Massachusetts salary details

$11

$24

$44

How much do remote client services jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote client services in Massachusetts is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.31 per hour, depending on experience, location, and employer.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.

What are the most commonly searched types of Client Services jobs in Massachusetts?

The most popular types of Client Services jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Client Services jobs?

Cities in Massachusetts with the most Remote Client Services job openings:

Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,891 per year, or $24.5 per hour.

Client Services Associate (Remote)

Worcester, MA • Remote

HB Travels
1 - 10 employees
Learn more about HB Travelsexternal

Full-time

Posted 4 days ago

Job description

We are seeking a professional and customer-focused Client Services Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building relationships, and providing exceptional service.

As a Client Services Associate, you will assist clients with inquiries, provide ongoing support, and help ensure a positive customer experience. This position supports customers within the travel and hospitality sector and offers the opportunity to work in a dynamic, service-focused environment.

Responsibilities

  • Provide professional support via phone, email, and online communication platforms
  • Respond to client inquiries and service requests in a timely manner
  • Assist clients with questions related to services and travel-related support
  • Maintain accurate client records and documentation
  • Communicate clearly and professionally with clients and team members
  • Follow established procedures and customer service standards
  • Help resolve client concerns and provide appropriate solutions
  • Contribute to a positive client experience from start to finish

Qualifications

  • Strong communication and interpersonal skills
  • Customer service or client-facing experience preferred
  • Ability to work independently in a remote environment
  • Strong organizational and multitasking abilities
  • Comfortable using computers and online communication tools
  • Positive attitude and strong attention to detail
  • Hospitality, administrative, retail, or travel-related experience is a plus but not required

What We Offer

  • Fully remote opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive and collaborative team environment
  • Professional development opportunities
  • Opportunity to work within the travel and hospitality industry

Apply Today

If you enjoy helping clients, delivering exceptional service, and working remotely, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.

Apply