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Remote Client Services Jobs in Malden, MA (NOW HIRING)

American Income Life

Client Services

Boston, MA · On-site +1

Requirements This is a full-time remote role for an Entry Level Growth Management position. The role will involve day-to-day tasks such as analyzing data, implementing growth hacking strategies ...

American Income Life

Client Services

Boston, MA · Remote

Requirements This is a full-time remote role for an Entry Level Growth Management position. The role will involve day-to-day tasks such as analyzing data, implementing growth hacking strategies ...

Nexora Talent

Remote Client Experience Specialist

Boston, MA · Remote

$18.50 - $24.50/hr

Coordinate travel details, preferences, and service arrangements. * Provide clients with accurate ... client experience throughout the planning process. Benefits * Fully remote, work-from-home position.

IQVIA

Client Services Manager

Boston, MA · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client ... You must reside within the country where this role is posted to be eligible for this remote job ...

IANS

Client Services Specialist

Boston, MA · Remote

$18.50 - $24.50/hr

Client Services Specialist $50,000 + bonus remote but local to Boston, MA Position Description The Client Services Specialist (CSS) is the perfect foundation for someone looking to start their career ...

HMG Careers

Remote Client Sales Advocate

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Lawrence, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Woodard & Curran

Client Manager - Water Services

Canton, MA · Remote

$130K - $240K/yr

Woodard & Curran is seeking a Municipal Water Client Leader to grow municipal water services across ... This role has the option for remote work, and the anticipated pay range is flexible, depending on ...

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All JobsClient Services JobsRemote Client Services JobsRemote Client Services Jobs in Malden, MA

Remote Client Services information

See Malden, MA salary details

$10

$23

$42

How much do remote client services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote client services in Malden, MA is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.06 per hour, depending on experience, location, and employer.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.

What are the most commonly searched types of Client Services jobs in Malden, MA?

The most popular types of Client Services jobs in Malden, MA are:

What cities near Malden, MA are hiring for Remote Client Services jobs?

Cities near Malden, MA with the most Remote Client Services job openings:

Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Malden, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,599 per year, or $23.4 per hour.

Client Services Coordinator (Remote)

Einstein Tutoring

Framingham, MA • Remote

$23 - $27/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience.

This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment. You will receive full training and have clear opportunities for growth in a stable, growing company.

Key Responsibilities

  • Serve as the main point of contact for assigned clients
  • Respond to client inquiries via email, phone, and chat in a timely manner
  • Coordinate service delivery and follow up on client requests
  • Maintain accurate client records and update CRM systems
  • Schedule meetings, calls, and appointments with clients
  • Prepare and send client reports, updates, and documentation
  • Collaborate with internal teams to resolve client issues
  • Track client feedback and identify opportunities for improvement
  • Support onboarding of new clients
  • Assist with administrative tasks related to client accounts

Requirements

  • 12 years of experience in client services, customer support, account coordination, or a similar role
  • Strong organizational and time-management skills
  • Excellent written and verbal communication
  • Customer-focused and professional attitude
  • Comfortable using computers and learning new tools
  • Ability to manage multiple priorities in a fast-paced environment
  • High school diploma or equivalent
  • Reliable internet connection and quiet workspace (for remote work)

Preferred Qualifications

  • Experience with CRM systems (HubSpot, Salesforce, etc.)
  • Previous experience in a remote or hybrid role
  • Background in SaaS, professional services, or agency environments

Benefits

  • Competitive salary package
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • Fully remote work
  • Professional development opportunities
  • Supportive team culture
  • Performance bonuses

Why Join Us
We are a growing company that values both our clients and our team members. You'll work in a supportive environment where your contributions matter and where there is real opportunity for career growth. We focus on work-life balance, continuous learning, and creating a positive workplace.

Call to Action
If you are organized, client-focused, and ready to grow with a great team, we would love to hear from you. Please apply with your resume. We review applications on a rolling basis and look forward to connecting with you!