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Client Services Assistant Jobs in Alabama (NOW HIRING)

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Administration Assistant / Client Service Assistant

Riverchase, AL · On-site

$14 - $18/hr

Administrative Assistant / Client Service Assistant My Retirement Store - Birmingham/Hoover ... services office, medical office, law office, banking environment, or other professional client ...

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How much do client services assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for client services assistant in Alabama is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.72 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Alabama?

The most popular types of Client Services jobs in Alabama are:

What are popular job titles related to Client Services Assistant jobs in Alabama?

For Client Services Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Alabama look for?

The top searched job categories for Client Services Assistant jobs in Alabama are:

What cities in Alabama are hiring for Client Services Assistant jobs?

Cities in Alabama with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,752 per year, or $18.1 per hour.

Client Services Specialist

Birmingham, AL • On-site

Housing Authority of the Birmingham District
Public Administration • 201 - 500 employees
Learn more about Housing Authority of the Birmingham Districtexternal

$16 - $21/hr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Client Services Specialist (Full Time)
Department: Client Services
Summary:
Under the direct supervision of the Resident Service Coordinator, the Resident Service Specialist is responsible for the organization and implementation of regular and seasonal programs and activities for HABD residents, including, but not limited to, promoting physical, educational, and social development. Duties require the exercise of considerable mature judgment in developing and administering federal programs and the coordination of center staff activities as required.
Essential Duties and Responsibilities
The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. The position description complies with the Americans with Disabilities Act.
  • Organize and implement regular and seasonal programs and activities, including, but not limited to, promoting physical, mental, educational, and social development among residents.
  • Enforce rules and regulations of the center to maintain discipline. Act to ensure no possible hazards or unsafe conditions; administer first aid according to prescribed procedures; and notify emergency medical personnel when necessary.
  • Communicate effectively, both orally and in writing; ability to plan, organize, train, and assist with overseeing work assignments as directed by the coordinator.
  • Coordinate with public and private sector organizations and groups and/or agencies on behalf of the HABD to promote community center programs and partnerships.
  • Confer with the Resident Service Coordinator and staff to review and resolve residents complaints.
  • Complete and maintain data tracking and evaluations of programs and services to ensure effective and positive outcomes using HABD approved systems.
  • Evaluate recreation areas, facilities, programs, and services to determine effectiveness.
  • Assist the Resident Services Coordinator with working with the Property Manager and maintenance staff in identifying areas needing preventive maintenance, housekeeping, and resident resources.
  • Assist the Resident Services Coordinator with day-to-day operation of the community centers, including field trips, resident activities, etc.
  • Ensure the centers are maintained in a clean, neat, orderly, safe, and healthy manner, and perform other duties as assigned.

Job Competencies:
  • Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
  • Knowledge of community/social services available through local, state, and federal agencies and/or funding sources.
  • Knowledge of sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies.
  • Knowledge of report preparation techniques and procedures. Ability to prepare and evaluate professional and technical reports and other documents.
  • Knowledge of social trends, economic conditions, and their application to overall community service programs. Knowledge of source availability and information relating to community services.
  • Knowledge of office equipment, including copiers, personal computers, calculators, facsimile machines, etc.
  • Ability to communicate effectively and the ability to conduct research, and prepare comprehensive reports.
  • Ability to establish and maintain effective working relationships with residents, employees, and the general public; ability to communicate with people from a broad range of socio-economic backgrounds.
  • Ability to orient others and explain organizational policies, rules, regulations, and procedures.
  • Ability to administer first aid in accordance with required procedures.
  • Ability to prepare and present ideas in a clear and concise manner.
  • Ability to evaluate and disseminate factual information and develop proposals to promote solutions to the residents' educational, social, recreational, and civic problems.
  • Ability to demonstrate leadership experience, professional ability, and capability to elicit cooperation.

Requirements
Minimum Qualifications:
  • Associate's Degree or two (2) years of completed college coursework from an accredited college or university. Knowledge of sports, coaching, or related experience. Minimum of six (6) months experience in community service or related field, OR
  • High School Diploma or GED with a minimum of two (2) years experience in community service or related field.

Special Requirements:
Possession of a valid Alabama drivers license and safe driving record for those required to drive or allowed to drive on behalf of HABD.
Supervision: No
Technical Skills
  • To perform this job successfully, the employee should have strong computer skills (e.g., MS Word, Excel, PowerPoint, and Outlook). Must be able to learn other computer software programs as required by assigned tasks.
  • Highly proficient in collaborative work, adaptable to shifting goals and priorities. Must have strong writing, editing, and oral communication skills and works well in a fast-paced environment.

Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 50 pounds.

Work Environment:
  • The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Outside and inside office environment: The noise level in the work environment is moderate to high.

Position open until filled.

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