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Client Service Manager Jobs in Arizona (NOW HIRING)

Supervisor, Client Service Quality

Tempe, AZ · On-site +1

$61.10K - $91.70K/yr

The Supervisor of Client Services is a servant leader responsible for creating and maintaining the ... manager - Establish and deliver success criteria for achieving business goals and objectives ...

As a Client Service Senior Manager within the Commercial Bank you will lead the business, own a portfolio of clients and manage a group of dynamic client service managers. As a strategic leader, you ...

Supervisor, Client Service Quality

Peoria, AZ · On-site +1

$61.10K - $91.70K/yr

The Supervisor of Client Services is a servant leader responsible for creating and maintaining the ... manager - Establish and deliver success criteria for achieving business goals and objectives ...

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Client Service Manager information

See Arizona salary details

$22.8K

$54K

$94.1K

How much do client service manager jobs pay per year?

As of May 29, 2026, the average yearly pay for client service manager in Arizona is $54,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Arizona? The most popular types of Client Service jobs in Arizona are:
What are popular job titles related to Client Service Manager jobs in Arizona? For Client Service Manager jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Client Service Manager jobs? Cities in Arizona with the most Client Service Manager job openings:
Infographic showing various Client Service Manager job openings in Arizona as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,048 per year, or $26 per hour.

$60K - $85K/yr

Other

Posted 12 days ago


Job description

Job Title: Client Relationship Specialist
Location: Mesa, AZ
Department: Operations
Reports To: Director Of Operations
Job Overview
The Client Relationship Specialist (CRS) plays a critical role in delivering an exceptional client experience by supporting advisors, maintaining high-quality account operations, and serving as a primary point of contact for client service needs. This role ensures timely, accurate service delivery and strong client satisfaction through effective management of account processes, documentation, and ongoing service requests. The ideal candidate contributes to advisor success and long-term client retention through proactive support and operational excellence.
Key Responsibilities
  • Serve as a primary point of contact for client service needs, responding to requests with professionalism, accuracy, and timeliness
  • Support advisors with day-to-day client service and relationship management activities
  • Participate in client meetings as needed and assist with post-meeting follow-up items
  • Deliver proactive client outreach and ongoing service communications
  • Prepare, process, and track new account paperwork and related documentation
  • Assist clients with account opening, maintenance, and account updates
  • Submit and track trade requests in accordance with firm and regulatory standards
  • Research and resolve client inquiries and service issues
  • Maintain proficiency in CRM systems, portfolio management tools, and custodial platforms
  • Ensure all client interactions and documentation are accurately recorded in CRM systems
  • Maintain knowledge of client-specific account structures, benefits, and service needs
  • Collaborate cross-functionally with advisors, operations, and leadership teams
  • Support leadership with special projects and operational initiatives as assigned
Qualifications
  • High school diploma or GED required
  • 2-4 years of relevant experience in client service, operations, or financial services
  • Proficiency with Microsoft Office and CRM systems
  • Familiarity with custodial platforms and financial services processes
  • Strong attention to detail with a focus on accuracy and compliance
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Key Competencies / Skills (Preferred)
  • Client-focused service mindset
  • High level of accuracy and attention to detail
  • Strong time management and follow-through
  • Ability to work collaboratively with advisors and operations teams
Estimated Total Cash Compensation
  • Base Salary: $60,000-$75,000
  • Incentive Compensation: Performance-based opportunities
  • Target Total Cash Range: $60,000-$85,000
  • Equity: Eligible

Equal Employment Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process.