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Client Service Manager Jobs in Arizona (NOW HIRING)

Mariner

Client Service Associate

Scottsdale, AZ · On-site

$60K - $75K/yr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... If you love building relationships, connecting with clients, managing a diversity of tasks, have a ...

Mariner

Client Service Associate

Scottsdale, AZ · On-site

$14.75 - $20.25/hr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... If you love building relationships, connecting with clients, managing a diversity of tasks, have a ...

Bank of America

Client Service Associate

Chandler, AZ · On-site

$14.75 - $20.50/hr

CSAs will report into the Market CRM, though day-to-day will be supervised by a Client Service Lead. For the initial launch, there will be one lead with 3 teams of CSAs reporting in. • The Client ...

Bank of America

Client Service Associate

Chandler, AZ

$14.25 - $19.75/hr

CSAs will report into the Market CRM, though day-to-day will be supervised by a Client Service Lead. For the initial launch, there will be one lead with 3 teams of CSAs reporting in. The Client ...

Bank of America

Client Service Associate

Chandler, AZ · On-site

$14.25 - $19.75/hr

CSAs will report into the Market CRM, though day-to-day will be supervised by a Client Service Lead. For the initial launch, there will be one lead with 3 teams of CSAs reporting in. • The Client ...

Beacon Pointe Advisors

Client Service Associate

Scottsdale, AZ · On-site

$14.75 - $20.25/hr

The Client Service Associate will join a highly talented team of wealth management and client service professionals that service the investment management and financial planning needs of high net ...

Guidepoint

Client Service Coordinator

Phoenix, AZ · On-site

$45K/yr

Manage multiple client organization requests and respond within a timely manner * Coordinate with ... client service * Work authorization required Skills you will bring: * Attention to detail and ...

Guidepoint

Client Service Coordinator

Phoenix, AZ · On-site

$45K/yr

Manage multiple client organization requests and respond within a timely manner * Coordinate with ... client service * Work authorization required Skills you will bring: * Attention to detail and ...

Guidepoint

Client Service Coordinator

Phoenix, AZ · Hybrid

$45K/yr

Manage multiple client organization requests and respond within a timely manner * Coordinate with ... client service * Work authorization required Skills you will bring: * Attention to detail and ...

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All JobsClient Service Manager JobsClient Service Manager Jobs in Arizona

Client Service Manager information

See Arizona salary details

$22.8K

$54K

$94.1K

How much do client service manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for client service manager in Arizona is $54,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What are the salary expectations for customer service managers?

The salary for a Client Service Manager typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or commissions are common in customer-focused environments.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

Is a client service manager a good career?

A client service manager is a professional responsible for maintaining client relationships, resolving issues, and ensuring customer satisfaction. It is a stable career with opportunities for advancement, often requiring strong communication, problem-solving skills, and industry knowledge. The role can be rewarding for those interested in customer relations and management.

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

How to become a client service manager?

To become a client service manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or account management. Developing strong communication, problem-solving, and leadership skills is essential, and some employers may prefer certifications such as Certified Customer Service Manager (CCSM).

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What are the most commonly searched types of Client Service jobs in Arizona? The most popular types of Client Service jobs in Arizona are:
What are popular job titles related to Client Service Manager jobs in Arizona? For Client Service Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Service Manager jobs in Arizona look for? The top searched job categories for Client Service Manager jobs in Arizona are:
What cities in Arizona are hiring for Client Service Manager jobs? Cities in Arizona with the most Client Service Manager job openings:
Client Service Manager jobs near you
Client Service Senior Manager

Client Service Senior Manager

JP Morgan Chase

Tempe, AZ

Full-time

Medical, Retirement

Posted 28 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 486 frontline employees who took The Breakroom Quiz

54th of 144 rated banks

Job description

Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients.  Manage multiple internal and external relationships to provide our clients with best in class service.  Help be the reason our client stay with Chase!   

As a Client Service Senior Manager within the Commercial Bank you will lead the business, own a portfolio of clients and manage a group of dynamic client service managers. As a strategic leader, you will drive change through innovation & transformation, execute the firm's strategy and modernize the client experience.

Job Responsibilities

  • Anticipate and manage work volumes, adhering to established policies and deadlines
  • Collaborate with stakeholders to effectively resolve client issues / escalations
  • Analyze and interpret client data to identify trends and develop department strategy
  • Drive change initiatives, business strategy and technology enhancements programs
  • Manage in dynamic, high-pressure environments and contribute to business resiliency planning
  • Attract, develop and retain top talent.  Coach and engage - to drive performance
  • Evaluate team and individual performance to achieve business objectives.  Nurture diverse and inclusive work culture
  • Build and maintain a culture of trust, transparency and integrity
  • Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success 
  • Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape 
  • Ensures teams proactively consult with clients using regular client relationship reviews, educating them on self-service tools and influencing adoption

Required Qualifications, Skills and Capabilities 

  • Comprehensive knowledge of Treasury Services and/or Custom Card products 
  • Data Analytics & Change Management experience - including presenting finding 
  • Ability to influence others without direct supervision
  • Ability to provide quantifiable management reporting & present findings 
  • Project Management & Execution 
  • Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
  • Strategic thinking with the ability to adapt to change
  • Demonstrated team building skills and ability to work in a team environment 
  • 6+ years of client facing work experience  
  • Delivering Coaching and Feedback/People Management  

Preferred Qualifications, skills and capabilities

  • Previous Team Management Experience 
  • Bachelor of Science or Business Administration Degree and/or 6+ years equivalent work experience
  • Google G suites / Microsoft Office adept

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

  • Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
  • Help the community through expansive volunteer opportunities
  • Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (20%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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